Resources and insights

‍Pagerly makes it easy to create round-robin or shift scheduling integration in Slack. Sync shift schedule with user groups and manage team rosters in Team's Slack Channel

A typical team with more than 5 engineers or more than 10 customers start to face a lot of operations asks from either external system or customer requests or internally requests . This calls for an ask to develop a process around oncall systems to streamline all these asks. But in a world of tools, most of the tools cost a lot. We go through this article on what common problems, one has to solve for oncall

Receive instant notification on the team's Slack channel when there's a oncall handover‍

Immediately add the team, all users, and responders to the channel.

Emojis can be set to update tickets in Slack.

Put an end to your team's continual app switching to prevent thousands of hours of wasted time.

Receive the following details for each change in oncall

Does Slack Channel automatically generate incidents for each message sent? Do you want to offer your operations team the ability to use emojis when creating incidents? Choose your logic and establish rules using Pagerly to quickly create issues on Slack.

In Slack, creating a page or incident is simple. In Slack, hover over a message to easily start an incident. Or create the incident using the /page command.‍

Utilise Slack to monitor and control your team's oncall schedule. Override the oncall directly from Slack. Get the schedule anywhere by using the /schedule command, then use any available Slack user to alter the oncall.

Mention several teams at the same moment. For instance, to mention all frontend teams oncalls, use the @Pagerly frontend.‍

Get each team's current oncall automatically and tag them into any Slack topic. To bring up the current oncall in any channel, topic, or conversation, use @Pagerly. You may also use this to automate responses.

Get Away with keeping up the Slack group and calendar.Update users in the usergroup automatically with the oncall status and begin tagging with @sre-oncall. This can be integrated with your own custom rotation or the Pagerduty/OpsGenie schedule.

How to Receive instant notification on the team's Slack channel when there's a oncall handover in Opsgenie.

Emojis Help You Create Incidents in Slack Faster

‍Why does paying $21 per month per user on Oncall Schedule doesn't make any sense !‍

You can simply have a two-way sync between Slack and Google Calendar using Pagerly

Report on How Google has streamlined Postmortem analysis ‍

Create , Assign, Follow up Tasks within Slack itself.

Easily Manage Oncalls within Slack

Within Slack, create, assign, and follow up on customer requests

This article will cover the fundamentals of setting up a Slack group and group messaging, assuming no prior expertise.

Make an Incidence Response Bot of your own

Assign Alerts & Notifications Automatically

Add Notes to Alerts in Slack!

You can make these Round-Robin Rotations directly within Slack using Pagerly

Streamlining Ad-Hoc Tasks for Developers

Task Assignments within Slack

Opsgenie & Slack via Pagerly

Slack Round Robin Rotations with Pagerly

How Interruption and Reminders Impact Productivity on Slack

Enhancing Team Response with Pagerly

Sync Opsgenie, Slack, and Jira Service Management Integration with Slack

Most Useful Pagerduty Slack Integration

How to best set oncall Rotations on Slack

In today’s digitally connеctеd work еnvironmеnts, communication and collaboration tools havе bеcomе еssеntial for tеams to stay organized and productivе. One such technology that has revolutionised co

Integrating Jira and Slack

Round-Robin Rotations on Slack

Understanding the importance of RCA and 5 whys

How Tech Industry is Paying for Oncall in 2023

Leveraging Oncall and Rotations on Slack

It's 2023 , We examined jobs, responsibilities, tasks, typically associated with the role of a DevOps Engineer.

Since the time, Google published on Site Reliability Engineering (SRE), SRE has become a popular role in both small startups and big businesses.

Enhancing Incident Response with PagerDuty Sync for Slack User Groups

Oncall handovers are an essential part of any organisation's incident response process, which eventually helps any organisation in faster incident resolution and improved operational reliability.

Oncall Rotations should not be too long nor too short.