Obtain the Oncall Report with Slack

Category
Falit Jain
June 28, 2024
5 min read

Obtain the Oncall Report with Slack

Receive the following details for each change in oncall

What are we looking for?

Generating a comprehensive on-call report, including metrics such as MTTR and open incidents, is complex due to the need to aggregate accurate data from various systems. Ensuring data consistency and performing accurate calculations are critical, alongside the challenge of presenting insightful analyses for effective decision-making and operational improvements.

Pagerly - Opsgenie + Slack

Pagerly is at the forefront of AI-driven solutions for Slack, revolutionising workflow management with its innovative platform. 

As the leading AI Slack app, Pagerly streamlines team operations by effortlessly creating rotations, optimising schedules, and enhancing collaboration within the workspace. 

With its intuitive interface and advanced algorithms, Pagerly empowers teams to maximise productivity and efficiency like never before.

If there are some teams or tasks you would prefer not to schedule on PagerDuty, OpsGenie, etc.

You can make these Round-Robin Rotations directly within Slack using Pagerly.

Users, groups of users, and teams can all be rotated.

Features

Permission Management

Control access to view and generate on-call reports.

Error Handling

Implement mechanisms to handle errors in data retrieval and report generation.

Visualisation Options

Provide graphical representations of on-call performance metrics for easy interpretation.

Audit Trail

Maintain logs of report generation activities for accountability and review.

Security

Ensure secure access to sensitive on-call performance data with proper authentication and encryption.

Checkout our Documentation

Mention Opsgenie Oncall on Slack : https://docs.pagerly.io/how-to-work-with-pagerly/playing-with-pagerly/mention-current-oncall-on-any-slack-conversation

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