Sync Slack Usergroup with Oncall Schedule

Category
Falit Jain
June 21, 2024
5 min read

Sync Slack Usergroup with Oncall Schedule

Get Away with keeping up the Slack group and calendar.

Update users in the usergroup automatically with the oncall status and begin tagging with @sre-oncall. This can be integrated with your own custom rotation or the Pagerduty/OpsGenie schedule.

What are we looking for?

Synchronizing the on-call schedule with a Slack user group involves ensuring real-time updates, managing API rate limits and authentication, and handling discrepancies between the scheduling tool and Slack. Additionally, ensuring data consistency and managing permissions to prevent unauthorized changes are critical challenges.

Pagerly - Opsgenie + Slack

Pagerly is at the forefront of AI-driven solutions for Slack, revolutionising workflow management with its innovative platform. 

As the leading AI Slack app, Pagerly streamlines team operations by effortlessly creating rotations, optimising schedules, and enhancing collaboration within the workspace. 

With its intuitive interface and advanced algorithms, Pagerly empowers teams to maximise productivity and efficiency like never before.

If there are some teams or tasks you would prefer not to schedule on PagerDuty, OpsGenie, etc.

You can make these Round-Robin Rotations directly within Slack using Pagerly.

Users, groups of users, and teams can all be rotated.

Features

On-Call Schedule Integration

Connect with on-call scheduling tools like PagerDuty or OpsGenie.

Slack User Group Synchronisation

Automatically update Slack user groups based on on-call schedule changes.

Real-Time Updates

Ensure immediate reflection of schedule changes in Slack.

Notification Configuration

Customise notifications for on-call changes.

Error Handling and Retries

Implement mechanisms for handling errors and retrying failed updates.

Checkout our Documentation

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