Combine Several Calls with Slack

Category
Falit Jain
June 23, 2024
5 min read

Combine Several Calls with Slack

Mention several teams at the same moment. For instance, to mention all frontend teams oncalls, use the @Pagerly frontend.

What are we looking for?

When grouping multiple on-calls in a workflow, the main issues include ensuring synchronisation across different schedules, managing conflicts or overlaps in on-call assignments, and maintaining clear communication in notifications to avoid confusion. Additionally, implementing comprehensive error handling and logging is essential to track changes and resolve issues promptly.

Pagerly - Opsgenie + Slack

Pagerly is at the forefront of AI-driven solutions for Slack, revolutionising workflow management with its innovative platform. 

As the leading AI Slack app, Pagerly streamlines team operations by effortlessly creating rotations, optimising schedules, and enhancing collaboration within the workspace. 

With its intuitive interface and advanced algorithms, Pagerly empowers teams to maximise productivity and efficiency like never before.

If there are some teams or tasks you would prefer not to schedule on PagerDuty, OpsGenie, etc.

You can make these Round-Robin Rotations directly within Slack using Pagerly.

Users, groups of users, and teams can all be rotated.

Features

On-Call Schedule Aggregation

Consolidate schedules from multiple on-call teams or services.

Unified Dashboard

Display aggregated on-call information on a single interface.

Centralised Notifications

Send combined notifications for multiple on-call schedules.

Real-Time Updates

Ensure immediate updates when any on-call schedule changes.

Customizable Groups

Allow customization of which on-call teams are grouped together.

Checkout our Documentation

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