Control & Override Oncall Timetable with Slack‍

Category
Falit Jain
June 24, 2024
5 min read

Control & Override Oncall Timetable with Slack

Utilise Slack to monitor and control your team's oncall schedule. Override the oncall directly from Slack. Get the schedule anywhere by using the /schedule command, then use any available Slack user to alter the oncall.

What are we looking for?

Managing and overriding on-call schedules can lead to conflicts and gaps in coverage if not synchronized in real-time. Unauthorized overrides pose security risks and potential service disruptions. Ensuring a reliable approval process and maintaining comprehensive audit logs are essential for accountability and transparency.

Pagerly - Opsgenie + Slack

Pagerly is at the forefront of AI-driven solutions for Slack, revolutionising workflow management with its innovative platform. 

As the leading AI Slack app, Pagerly streamlines team operations by effortlessly creating rotations, optimising schedules, and enhancing collaboration within the workspace. 

With its intuitive interface and advanced algorithms, Pagerly empowers teams to maximise productivity and efficiency like never before.

If there are some teams or tasks you would prefer not to schedule on PagerDuty, OpsGenie, etc.

You can make these Round-Robin Rotations directly within Slack using Pagerly.

Users, groups of users, and teams can all be rotated.

Features

Audit Trail

Maintain a detailed log of schedule adjustments for accountability and review.

Permission Controls

Manage access rights to restrict schedule modification capabilities.

Conflict Resolution

Handle conflicts that arise from overlapping or conflicting schedule changes.

User-Friendly Interface

Provide an intuitive interface for managing on-call schedules and overrides.

Security Measures

Secure access to schedule management features with robust authentication and authorization protocols.

Checkout our Documentation

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