FAQ
Frequently asked questions
Answers to what we get asked most. Still unsure? Talk to us - a real engineer answers.
Is there a free trial available?
Yes, you can try us for free for 30 days. Our friendly team will work with you to get you up and running as soon as possible.
Can I change my plan later?
Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.
What is your cancellation policy?
We understand that things change. You can cancel your plan at any time and we'll refund you the difference already paid.
Can other info be added to an invoice?
At the moment, the only way to add additional information to invoices is to add the information to the workspace's name.
How does billing work?
Plans are per workspace, not per account. You can upgrade one workspace, and still have any number of free workspaces.
What data is stored with Pagerly?
Pagerly only stores authentication keys: OAuth and API keys for the integrations you connect.
Does Pagerly store any information from the integrations?
No. Pagerly doesn't store any information from integrations you set up, such as Jira or PagerDuty. Pagerly computes that information at runtime and presents it to you.
I want to set up rotations without PagerDuty or Opsgenie. Can I?
Yes. You can use Pagerly rotations to create your own rotations natively, with no other tool required.
What is your refund policy?
We charge for access to the product on monthly and yearly plans. Due to the nature of the product we do not currently offer refunds, either partial or in full. You can cancel your subscription at any time and we will no longer charge you.
Put your on-call where your team already is.
Install in two minutes. Import your existing schedule. Page someone tonight.