Create a Page/Incidents with Slack

Category
Falit Jain
June 26, 2024
5 min read

Create a Page/Incidents with Slack

In Slack, creating a page or incident is simple. In Slack, hover over a message to easily start an incident. Or create the incident using the /page command.

What are we looking for?

The challenge lies in balancing speed with accuracy when creating pages or incidents rapidly. Quick creation risks omitting crucial details, potentially compromising incident response and categorization, which are vital for effective resolution and management. Thus, maintaining thoroughness alongside speed is critical to ensure comprehensive incident documentation and proper handling.

Pagerly - Opsgenie + Slack

Pagerly is at the forefront of AI-driven solutions for Slack, revolutionising workflow management with its innovative platform. 

As the leading AI Slack app, Pagerly streamlines team operations by effortlessly creating rotations, optimising schedules, and enhancing collaboration within the workspace. 

With its intuitive interface and advanced algorithms, Pagerly empowers teams to maximise productivity and efficiency like never before.

If there are some teams or tasks you would prefer not to schedule on PagerDuty, OpsGenie, etc.

You can make these Round-Robin Rotations directly within Slack using Pagerly.

Users, groups of users, and teams can all be rotated.

Features

Status Updates

Allow for status updates and tracking within the incident management system.

Permission Management

Manage access and permissions for incident creation and updates.

Error Handling

Implement mechanisms to handle and escalate errors in incident creation.

Logging and Auditing

Maintain detailed logs of incident creation and updates for audit purposes.

User Interface

Provide an intuitive interface for rapid incident creation and management.

Checkout our Documentation

Mention Opsgenie Oncall on Slack : https://docs.pagerly.io/how-to-work-with-pagerly/playing-with-pagerly/mention-current-oncall-on-any-slack-conversation

View all
Design
Product
Software Engineering
Customer Success

Latest blogs