Status checker
Helpshift Status
Real-time status, uptime history and incident reports for Helpshift.
Checked continuously from Helpshift's official status page.
Pagerly monitors Helpshift continuously and reports the current state here.
Helpshift outage reports
Reports submitted by people using Helpshift, over the last 24 hours.
Having a problem with Helpshift?
Service health - last 24 hours
Live metrics load from Pagerly's Helpshift monitors.
Component status
- APIOperational
- Web / PortalOperational
- AuthenticationOperational
- Data & storageOperational
Uptime statistics
- Last 7 days
- Last 30 days
- Last 90 days
Uptime figures load live from monitor history.
Recent incidents and outages
Incidents published on the provider's own status page, most recent first.
| Incident | Started | State |
|---|
Pagerly vs. other monitoring tools
Knowing Helpshift is down is the easy part. What follows is the work.
One dashboard
Everything in a private monitor dashboard
Track Helpshift alongside every other dependency your team relies on - one view, no tab-hopping between a dozen provider status pages.
- 3,000+ services monitored out of the box
- Group monitors by the team that owns them
- History kept per service, not just the last incident
Alerting
Page, call, SMS, email, Slack alert
Alerts reach whoever is on call through the channel that actually wakes them, and escalate when nobody acknowledges.
- Route Helpshift outages straight to the owning rotation
- Escalate by phone or SMS when Slack goes unread
- Open an incident automatically instead of by hand
Status pages
Connect with your status page
Feed Helpshift state straight into your own Pagerly status page, so customers hear it from you first rather than finding out on their own.
- Show upstream dependencies on your public page
- Custom domain, your branding
- Subscribers notified the moment state changes
👀 Users monitoring this service also track these
Frequently asked questions
Is Helpshift down right now?
This page tracks Helpshift in real time using Pagerly's monitors. If Helpshift is having an outage or degraded performance, the current status above reflects it along with affected components.
How do I get notified when Helpshift goes down?
Add Pagerly to Slack and subscribe to Helpshift. You'll get an alert in your channel the moment an outage is detected - and on-call engineers can be paged by phone, SMS or email.
Can Helpshift incidents create alerts for my on-call team automatically?
Yes. Connect the Helpshift monitor to a Pagerly team and outages open incidents automatically, paging whoever is on rotation.
Put your on-call where your team already is.
Install in two minutes. Import your existing schedule. Page someone tonight.