HelpDesk Status
Real-time status, uptime history and incident reports for HelpDesk.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalIntegrations Operational
Agent app Operational
Subprocessors' service Operational
API Operational
Support chat on www.helpdesk.com Operational
API Operational
Subprocessors' service Operational
Support chat on www.helpdesk.com Operational
Integrations Operational
Agent app Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-01-20
Performance degradation of our services Resolved
Performance degradation of our services Resolved
2025-12-22
HelpDesk application issue Resolved
HelpDesk - degraded performance Resolved
Performance issue Resolved
HelpDesk - problem with delivering emails Resolved
HelpDesk agent application - delay in loading times Resolved
Outbound messages delayed Resolved
Delay in app loading time Resolved
Delay in app loading time Resolved
Agent app issue Resolved
Agent app issue Resolved
Issues with actions within the application Resolved
Issues with accessing application Resolved
We experienced a temporary problem with sending tickets that was resolved Resolved
Issue with rating links Resolved
Issues with processing ticket counters Resolved
Issues with priority changes Resolved
Issues with accessing application Resolved
Issues with messages delivery Resolved
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Feature Comparison
Pagerly vs. Other Monitoring Tools
| Feature |
Pagerly
|
DownDetector | IsItDownRightNow | StatusPage.io |
|---|---|---|---|---|
| Real-time checks (60s) |
Crowdsourced + Monitoring
|
Crowd-sourced | ||
| Slack & Teams alerts | Paid only | |||
| On-call auto-paging | ||||
| Component-level status | ||||
| Monitor 3,000+ services | Limited | |||
| Custom webhooks | Paid only | |||
| Free tier | Limited |
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