Helpwise Status
Real-time status, uptime history and incident reports for Helpwise.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalInstagram DM Integration Operational
Whatsapp Integrations Operational
Gmail Sync Operational
Helpwise Web App Operational
HelpCenter Operational
Notifications Operational
Ringcentral SMS Integration Operational
Realtime Updates Operational
Instagram Comments Integration Operational
Reports Operational
Login Operational
JustCall SMS Integration Operational
Facebook Messenger Integration Operational
Twilio Calling Integration Operational
Automation & Workflows Operational
Twilio Whatsapp Integration Operational
Developer APIs Operational
Helpwise Inbox Operational
SMS Inbox Operational
SMS & Voice Integrations Operational
Developer APIs & Webhooks Operational
Whatsapp Cloud Integration Operational
Email Services Operational
Search Operational
Incoming Email Forwarding Operational
Plivo SMS Integration Operational
Platform Operational
Outgoing Email Delivery Operational
Facebook Comments Integration Operational
360 dialog Integration Operational
Social Media Integrations Operational
Twilio SMS Integration Operational
Webhooks Operational
Helpwise Chat Operational
Dialpad SMS Integration Operational
Microsoft Outlook Sync Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-02-20
Notifications and Realtime updates are slow Resolved
2025-06-12
Issues with Gmail Inboxes Resolved
2025-04-17
Not able to send emails with individual attachment size > 3 mb with Microsoft Outlook account connected for Outgoing. Resolved
2025-03-13
Forwarding addresses ending with mail3.helpwisemail.com are not working Resolved
2025-03-01
Webap, inbox and outlook sync functionalities and performance is degraded. Resolved
2025-02-26
Helpcenter sites are not accessible Resolved
2024-11-25
Microsoft 365 errors and delay Resolved
2024-10-28
Desktop notifications not being triggered Resolved
2024-10-16
Forwarding addresses ending with mail.helpwisemail.com are not working Resolved
2024-10-07
Delayed processing of emails and higher error rate when sending emails Resolved
2024-09-13
Gmail sync is not syncing new emails Resolved
2024-06-10
Search is extremely slow Resolved
2024-05-31
Our email provider Mailgun's having issues Resolved
2024-05-27
Our upstream email provider Mailgun is down Resolved
2024-05-21
Gmail and Outlook sync Inboxes are getting disconnected Resolved
2024-05-20
Searching is slow Resolved
2024-04-22
High error rate and slowness in Search Resolved
2024-04-03
Whatsapp messages can't be sent for some Inboxes Resolved
2024-02-22
High error rate in outgoing emails for customers using Helpwise as Outgoing settings Resolved
2024-02-20
High error rate while searching and new messages not searchable Resolved
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DownDetector | IsItDownRightNow | StatusPage.io |
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