Status checker
Is Helpjuice down right now?
Live Helpjuice status is shown below, checked every few minutes.
Is Helpjuice down, or is it just you? This page tracks Helpjuice status against its official status page and shows any Helpjuice outage as it happens: current incidents, outage history and reports from other users.
Checked continuously from Helpjuice's official status page.
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Helpjuice outage history
- Incidents, 90 days
- 1
- Last incident
- Aug 12, 2026
- Typical gap
- 84 days
- Most affected
- Helpjuice Knowledge Bases
The last 20 incidents Helpjuice published ran from Apr 21, 2021 to Aug 12, 2026, 1 of them in the 90 days to Oct 13, 2026. The most recent was "Read-Only Mode Activated" on Aug 12, 2026. Helpjuice Knowledge Bases (10), Helpjuice.com Admin (7) and Web Host (6) were named in the most incidents. Incidents came roughly every 84 days. The busiest month was January 2026, with 2. Helpjuice's status page lists 6 components.
Helpjuice outage reports
Reports submitted by people using Helpjuice, over the last 24 hours.
Having a problem with Helpjuice?
Service health - last 24 hours
Live metrics load from Pagerly's Helpjuice monitors.
Component status
Helpjuice lists 6 components on its official status page.
- Helpjuice.com AdminChecking
- Web HostChecking
- Helpjuice APIChecking
- Helpjuice DatabaseChecking
- Helpjuice Knowledge BasesChecking
- Helpjuice SearchChecking
Uptime statistics
- Last 7 days
- Last 30 days
- Last 90 days
Uptime figures load live from monitor history.
Recent incidents and outages
Incidents published on the provider's own status page, most recent first.
| Incident | Started | State |
|---|---|---|
| Read-Only Mode ActivatedHelpjuice Knowledge Bases, Helpjuice.com Admin | Aug 12, 2026 | Resolved |
| DB Maintenance | May 9, 2026 | Resolved |
| Slowness Issues | Jan 28, 2026 | Resolved |
| Degraded performance on knowledge bases | Jan 6, 2026 | Resolved |
| Degraded performance on knowledge bases | Oct 8, 2025 | Resolved |
| Search API OutageHelpjuice Search | Jan 3, 2025 | Resolved |
| Degraded performance on knowledge basesWeb Host | Sep 19, 2024 | Resolved |
| DNS Connection issuesWeb Host, Helpjuice Knowledge Bases | Jul 25, 2024 | Resolved |
| KBs Experiencing Slowness | May 2, 2024 | Resolved |
| Helpjuice MaintananceWeb Host, Helpjuice Knowledge Bases, Helpjuice.com Admin, Helpjuice API, Helpjuice Database, Helpjuice Search | May 13, 2023 | Resolved |
| Temporary DB-related outage.Web Host, Helpjuice Knowledge Bases, Helpjuice.com Admin, Helpjuice API, Helpjuice Database, Helpjuice Search | Oct 11, 2022 | Resolved |
| Service outageWeb Host, Helpjuice Knowledge Bases, Helpjuice.com Admin, Helpjuice API, Helpjuice Database, Helpjuice Search | Sep 20, 2022 | Resolved |
| Service outage | Sep 19, 2022 | Resolved |
| Assets not loading properlyHelpjuice Knowledge Bases, Helpjuice.com Admin | Jul 31, 2022 | Resolved |
| Certain KBs Experiencing SlownessHelpjuice Knowledge Bases, Helpjuice.com Admin | Jun 30, 2022 | Resolved |
Source: status.helpjuice.com
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Frequently asked questions
Is Helpjuice down right now?
The status at the top of this page is checked against Helpjuice's official status page every few minutes. If Helpjuice has an outage or degraded performance, it shows there along with the affected components.
When was the last Helpjuice outage?
The most recent incident Helpjuice published was "Read-Only Mode Activated" on Aug 12, 2026, affecting Helpjuice Knowledge Bases, Helpjuice.com Admin. It was one of 1 in the 90 days to Oct 13, 2026.
Which parts of Helpjuice have the most incidents?
Across the last 20 incidents on record, the components named most often were Helpjuice Knowledge Bases (10 incidents), Helpjuice.com Admin (7 incidents) and Web Host (6 incidents).
How do I get notified when Helpjuice goes down?
Add Helpjuice to a Pagerly monitor dashboard and you get an alert in Slack, Teams or Discord the moment an outage is detected, with optional phone, SMS and email paging for whoever is on call.
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