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SHOPLINE Status

Real-time status, uptime history and incident reports for SHOPLINE.

Operational

All systems are operational. No ongoing SHOPLINE outages.

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Service Health — Last 24 Hours

Updated every 15 min

24h ago18h ago12h ago6h agoNow

Operational Degraded Outage No data

Component Status

All systems operational

[SG] Paynow Operational

JCB Operational

[HK] PayMe for Business‎ Operational

[MY] Razer Pay-FPX Operational

[HK] SHOPLINE Payments - WeChat Pay Operational

Social Post Selling Operational

[HK] SHOPLINE Payments - Credit Card Operational

Payment Network Operational

TikTok Operational

Instagram Operational

[TW] SinoPac 永豐銀行 Operational

[TW] SHOPLINE Logistics Operational

[HK] HSBC FPS Operational

[VN] SHOPLINE Logistics Operational

[MY] SHOPLINE Payments - FPX Operational

Third Party Domain Hosting Services Operational

Third Party Integration Operational

SHOPLINE POS Operational

[TH] Omise Operational

[TW] O'Pay 歐付寶 Operational

Stripe Operational

Third Party Payments Operational

[TW] Taishin Bank 台新銀行 Operational

[TW] LINE Pay Operational

SHOPLINE Admin Panel Operational

SHOPLINE Shoplytics Operational

[HK] SHOPLINE Payments - Google Pay Operational

[TW] SHOPLINE Payments - 中租 zingala 銀角零卡分期 Operational

LINE Operational

[HK] Alfred 智能櫃 Operational

[HK] Alipay Operational

[TW] T-cat 黑貓宅急便 Operational

[MY] SHOPLINE Logistics Operational

[TW] ECPay 綠界科技 Operational

WhatsApp Business Operational

[SG] SHOPLINE Payments Operational

[TW] SHOPLINE Payments - Credit Card Operational

Message Center Operational

[MY] Stripe - FPX Operational

SHOPLINE Logistics Operational

[TW] SHOPLINE Payments - Bank Transfer 虛擬 ATM 轉帳 Operational

American Express Operational

Manual Order Operational

[HK] SHOPLINE Logistics Operational

[HK] 八達通 Octopus Operational

[HK] SHOPLINE Payments - Alipay Operational

Google Operational

[SG] SHOPLINE Logistics Operational

[MY] Razer Pay-Credit Card Operational

SHOPLINE OpenAPI Operational

[HK] SF Express 順豐物流 Operational

[HK] SHOPLINE Payments - Apple Pay Operational

Mastercard Operational

SHOPLINE EC Storefront Operational

[CN] SHOPLINE Logistics Operational

[MY] SHOPLINE Payments - Credit Card Operational

[PH] Dragonpay Operational

[TH] SHOPLINE Logistics Operational

[HK] SHOPLINE Payments - FPS Operational

SHOPLINE Live Operational

Facebook Operational

[TW] 7-11 跨境物流 Operational

Third Party Apps Operational

[TW] SHOPLINE Payments - Apple Pay Operational

Third Party Logistics Operational

[TW] Family Mart 全家 B2C 大宗寄件 Operational

VISA Operational

[TW] SHOPLINE Payments - 街口支付 Operational

[TW] 7-11 B2C 大宗寄件 Operational

SHOPLINE Payments Operational

SHOPLINE Social Commerce Operational

[TW] 7-11 C2C 交貨便 Operational

[TW] Family Mart 全家 C2C 交貨便 Operational

[HK] AsiaPay Operational

PayPal Operational

Uptime Statistics

100.00%

Last 30 days

100.00%

Last 90 days

100.00%

Last 365 days

Total incidents tracked

Recent Incidents & Outages

View official page

2026-05-12

[TW ][物流] 7-11 超商取貨服務故障 Resolved

[TW] 7-11 B2C 大宗寄件 [TW] 7-11 C2C 交貨便 [TW] 7-11 跨境物流

2026-04-17

[TW][SL Logistics] 新竹物流暫停服務中 Resolved

[TW] SHOPLINE Logistics

2025-12-05

[All Region][Storefront] 部分商店前台受到網域商 cloudflare 影響，可能導致前台無法進入 Resolved

SHOPLINE EC Storefront

2025-12-01

[TW] [全家超取] 因全家服務不穩，目前執行出貨、列印標籤功能受限 Resolved

[TW] SHOPLINE Logistics [TW] Family Mart 全家 B2C 大宗寄件 [TW] Family Mart 全家 C2C 交貨便

2025-10-20

[All Region] 部分功能受 AWS 區域異常影響 Resolved

SHOPLINE Admin Panel

2025-05-06

[All Region] 新建商品機率性無法正常開啟 Resolved

SHOPLINE EC Storefront

2025-04-15

[All Region][Admin] 商店前後台目前連線異常，可能有無法進入狀況 Resolved

SHOPLINE EC Storefront SHOPLINE Admin Panel

2025-03-10

[TW] [新竹物流] 配送狀態未及時更新 Resolved

[TW] SHOPLINE Logistics

2025-03-07

[All Region][Admin] 商店後台目前連線異常，可能有無法進入狀況 Resolved

SHOPLINE Admin Panel

2025-03-06

[TW] [新竹物流、全家冷凍、黑貓快速到店] 目前匯出托運單、寄貨標籤速度緩慢 Resolved

[TW] SHOPLINE Logistics

[All Region][Admin] 商店後台 [Shoplytics 數據分析中心] 系統優化升級中，目前暫停提供服務 Resolved

SHOPLINE Shoplytics

2024-12-27

[All Region][Admin] 商店後台受部分防毒軟體影響，可能有開啟緩慢或無法進入之情形 Resolved

SHOPLINE Admin Panel

2024-09-25

[TW/HK][金流] 部分付款方式在使用 IOS 裝置與最新版本的 Messenger 時有機率無法完成結帳 Resolved

[HK] PayMe for Business‎ [HK] SHOPLINE Payments - Alipay [HK] SHOPLINE Payments - WeChat Pay [TW] LINE Pay

2024-11-04

[TW][黑貓宅配] 目前執行出貨速度緩慢 Resolved

[TW] T-cat 黑貓宅急便

2024-10-24

[TW][全家超取] 無法列印寄貨標籤 Resolved

[TW] Family Mart 全家 B2C 大宗寄件 [TW] Family Mart 全家 C2C 交貨便

2024-10-14

[TW][新竹物流] 貨態回傳延遲 Resolved

[TW] SHOPLINE Logistics

2024-10-02

[All Region] Open API 故障，影響社交電商、擴充功能商店等功能無法正常運作 Resolved

SHOPLINE Live Message Center Social Post Selling SHOPLINE OpenAPI Manual Order

商店前台顯示異常，無法正常進入 Resolved

SHOPLINE EC Storefront

2024-09-23

[All Region] [Shoplytics] Shoplytics 數據延遲 Resolved

SHOPLINE Shoplytics

2024-08-29

[All Region][Shoplytics] Shoplytics、顧客分群數據延遲 Resolved

SHOPLINE Shoplytics

Feature Comparison

Pagerly vs. Other Monitoring Tools

Feature	Pagerly	DownDetector	IsItDownRightNow	StatusPage.io
Real-time checks (60s)	Crowdsourced + Monitoring	Crowd-sourced
Slack & Teams alerts				Paid only
On-call auto-paging
Component-level status
Monitor 3,000+ services			Limited
Custom webhooks				Paid only
Free tier				Limited