Status checker
Is ShopKeep down right now?
Live ShopKeep status is shown below, checked every few minutes.
Is ShopKeep down, or is it just you? This page tracks ShopKeep status against its official status page and shows any ShopKeep outage as it happens: current incidents, outage history and reports from other users.
Checked continuously from ShopKeep's official status page.
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ShopKeep outage history
- Incidents, 90 days
- 0
- Last incident
- Feb 6, 2026
- Typical gap
- 21 days
- Most affected
- Credit Cards
The last 20 incidents ShopKeep published ran from Sep 30, 2022 to Feb 6, 2026, none of them in the 90 days to Oct 13, 2026. The most recent was "Lightspeed Retail (S-Series) - BridgePay" on Feb 6, 2026. Credit Cards (9), BackOffice (6) and ShopKeep E-Commerce (3) were named in the most incidents. Incidents came roughly every 21 days. The busiest month was June 2023, with 3. ShopKeep's status page lists 14 components.
ShopKeep outage reports
Reports submitted by people using ShopKeep, over the last 24 hours.
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Service health - last 24 hours
Live metrics load from Pagerly's ShopKeep monitors.
Component status
ShopKeep lists 14 components on its official status page.
- Gift Cards IntegrationChecking
- IntegrationsChecking
- PhoneChecking
- MailChimp IntegrationChecking
- SupportChecking
- Credit CardsChecking
- ShopKeep E-CommerceChecking
- BigCommerce IntegrationChecking
- Payment ProcessingChecking
- QuickBooks IntegrationChecking
- ChatChecking
- BackOfficeChecking
Uptime statistics
- Last 7 days
- Last 30 days
- Last 90 days
Uptime figures load live from monitor history.
Recent incidents and outages
Incidents published on the provider's own status page, most recent first.
| Incident | Started | State |
|---|---|---|
| Lightspeed Retail (S-Series) - BridgePayCredit Cards | Feb 6, 2026 | Resolved |
| BackOffice - ShopKeepBackOffice | Oct 20, 2025 | Resolved |
| Lightspeed Retail S-Series - Degraded PerformanceCredit Cards, BackOffice | Aug 21, 2025 | Resolved |
| BackOffice - ShopKeepBackOffice | Jul 2, 2025 | Resolved |
| IPP320/IPP350 Credit Card ProcessingCredit Cards | Jun 30, 2025 | Resolved |
| Lightspeed Retail (S-Series)Credit Cards | Jun 18, 2025 | Resolved |
| BackOffice Sync Service - ShopKeepBackOffice | Apr 29, 2025 | Resolved |
| Support Page - ShopKeepShopKeep.com | Nov 9, 2023 | Resolved |
| iOS 17.1 Crash Behavior- DO NOT UPDATE IOS TO 17.1BackOffice, ShopKeep.com | Oct 26, 2023 | Resolved |
| Partial Outage - Clover Mini Generation 1/2 NFC PaymentsCredit Cards | Oct 5, 2023 | Resolved |
| Ecommerce Item Sync - Degraded PerformanceShopKeep E-Commerce | Jul 6, 2023 | Resolved |
| Ecommerce Item Sync - Degraded PerformanceShopKeep E-Commerce | Jun 30, 2023 | Resolved |
| S-Series Support - Phone Line DownPhone | Jun 13, 2023 | Resolved |
| BackOffice and eCommerce OutageBackOffice, ShopKeep E-Commerce | Jun 13, 2023 | Resolved |
| TSYS and First Data Nashville Credit Card Processing Degrading Performance | Feb 6, 2023 | Resolved |
Source: status.shopkeep.com
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Frequently asked questions
Is ShopKeep down right now?
The status at the top of this page is checked against ShopKeep's official status page every few minutes. If ShopKeep has an outage or degraded performance, it shows there along with the affected components.
When was the last ShopKeep outage?
The most recent incident ShopKeep published was "Lightspeed Retail (S-Series) - BridgePay" on Feb 6, 2026, affecting Credit Cards. There were none in the 90 days to Oct 13, 2026.
Which parts of ShopKeep have the most incidents?
Across the last 20 incidents on record, the components named most often were Credit Cards (9 incidents), BackOffice (6 incidents) and ShopKeep E-Commerce (3 incidents).
How do I get notified when ShopKeep goes down?
Add ShopKeep to a Pagerly monitor dashboard and you get an alert in Slack, Teams or Discord the moment an outage is detected, with optional phone, SMS and email paging for whoever is on call.
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