UserTesting Status
Real-time status, uptime history and incident reports for UserTesting.
Operational
All systems are operational. No ongoing UserTesting outages.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalInformation Architecture Tools Operational
Android Recorder Operational
Marketing Site Operational
iOS Recorder Operational
Zoom Zoom Software Operational
Recording Services Operational
Payment Processing Operational
Dashboard Operational
Log in form Operational
Test Launch Flow Operational
Internal Tools Operational
Credit Allocation Operational
App Distribution Operational
Ordering Operational
Prototype Hosting Operational
Applicant Process Operational
Third-Party Services Operational
Chrome Recorder Extension Operational
Invite Network Operational
Fulfillment Services Operational
Chat widget Operational
Login Portal Operational
App Uploading Operational
Zoom Zoom Meetings Operational
Test Distribution Operational
Customer Dashboard Operational
External Video Uploads Operational
Tester Dashboard Operational
Live Conversations Operational
App Hosting Operational
Help Center Operational
Video Management Operational
Logged Out Application Operational
UserTesting Blog Operational
Engineering Blog Operational
iOS App Signing Operational
CDN Operational
Highlight Reel Editor Operational
Share to Slack Operational
Video Uploader Operational
Third-Party Integrations Operational
Study Results Operational
Session video uploads Operational
Tools & Services Operational
Zoom Zoom Video Webinars Operational
Desktop Recorder Operational
Insights Summary Operational
Video Playback Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-05-19
Degraded Platform Performance Resolved
2026-05-04
Hidden Observers stream Resolved
2026-05-01
Reports of some users not being able to sign into their Accounts Resolved
2026-04-30
Issues adding an audience to a test Resolved
2026-04-28
Some studies are filling more slowly than usual Resolved
2026-04-23
Some participants are currently unable to enter tests launched from the Figma plugin Resolved
2026-03-18
Issues with our Chrome extensions Resolved
2026-03-10
Usertesting platform down. Resolved
2026-02-20
Issue Identified Resolved
2026-01-22
UserTesting interface running slow Resolved
2025-11-28
Some pages under www.usertesting.com are not loading. Resolved
2025-11-19
Issues trying to load the dashboard when logging into the platform Resolved
2025-11-06
We're investigating reports that the dashboard is extremely slow or not loading for some users Resolved
2025-11-03
We are investigating an issue uploading videos with our iOS app Resolved
2025-10-24
Issues when duplicating certain study types Resolved
2025-10-20
Temporary Slowness Notice Resolved
2025-10-10
Issue affecting the video player Resolved
2025-10-03
Delayed Payments Resolved
2025-09-23
Some contributors are unable to log into the UserTesting mobile application Resolved
2025-09-08
Issue loading the UserTesting platform Resolved
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Feature Comparison
Pagerly vs. Other Monitoring Tools
| Feature |
Pagerly
|
DownDetector | IsItDownRightNow | StatusPage.io |
|---|---|---|---|---|
| Real-time checks (60s) |
Crowdsourced + Monitoring
|
Crowd-sourced | ||
| Slack & Teams alerts | Paid only | |||
| On-call auto-paging | ||||
| Component-level status | ||||
| Monitor 3,000+ services | Limited | |||
| Custom webhooks | Paid only | |||
| Free tier | Limited |
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