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UKG Status

Real-time status, uptime history and incident reports for UKG.

Operational

All systems are operational. No ongoing UKG outages.

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Service Health — Last 24 Hours

Updated every 15 min

24h ago18h ago12h ago6h agoNow

Operational Degraded Outage No data

Component Status

All systems operational

Digital Process Manager Operational

Document manager Operational

Staging Operational

Smart Document Generation Operational

People Assist Operational

Employee Vault Operational

Analytics Operational

Knowledge Base Operational

Third Party Component Operational

Request Manager Operational

eSignature Operational

Robotic Process Automation (RPA) Operational

Document Manager Core Operational

API Operational

SFTP Operational

Uptime Statistics

100.00%

Last 30 days

100.00%

Last 90 days

100.00%

Last 365 days

Total incidents tracked

Recent Incidents & Outages

View official page

2024-09-16

[Toronto Server] Latencies on People Assist applications // [Serveur de Toronto] Latences sur les applications People Assist Resolved

Request Manager Digital Process Manager Knowledge Base

2024-09-09

[Staging] Partial outage on SFTP service // Service SFTP indisponible Resolved

Staging SFTP

2024-09-12

[EU] Slowdowns on European production platforms // Ralentissement sur les plateformes de production européennes Resolved

Request Manager Document Manager Core Digital Process Manager Smart Document Generation Knowledge Base eSignature Employee Vault Robotic Process Automation (RPA)

2024-09-02

[EU Servers] Degraded performances // [Serveurs Européens] Performances dégradées Resolved

Request Manager Document Manager Core Digital Process Manager Smart Document Generation Knowledge Base eSignature Employee Vault

2024-08-20

[Europe] eSignature wrongly reporting 404 errors via API on existing signature processes // eSignature retourne une erreur 404 par API lors de la récupération des détails des processus de signature existants Resolved

eSignature API

2024-07-29

Slowdown on e-Vault app // Ralentissements sur l'application e-Vault Resolved

Employee Vault

[US, ATL, TOR] Delays for Document Migration process Ongoing

2024-07-16

[EU] Elevated error rate on document upload // Taux d'erreur élevé lors du dépôt de documents Resolved

Request Manager Document Manager Core Digital Process Manager Smart Document Generation Knowledge Base eSignature Employee Vault

2024-06-21

[Staging EU] Partial Outage / Incident Partiel Document Manager - Smart Document Generation Resolved

Staging

2024-06-07

[EU] The eSignature service was partially unavailable // Le service eSignature était partiellement indisponible Resolved

2024-06-03

[EU] Partial outage on Robotic Process Automation (RPA) // L’application Robotic Process Automation (RPA) est partiellement indisponible Resolved

[EU] The eSignature service was unavailable // Le service eSignature était indisponible Resolved

2024-05-30

[All ENV] Document Generation process missing options Resolved

2024-05-29

[Prod-ATL] - Degraded performance is seen on the Document Manager platform // [Prod-ATL] - Des performances dégradées sont observées sur la plate-forme Document Manager Resolved

Document Manager Core Smart Document Generation eSignature

[EU] Incident on document upload and download // Incident sur le téléchargement et l'envoi de documents Resolved

Request Manager Document Manager Core Digital Process Manager Smart Document Generation Knowledge Base eSignature Employee Vault

2024-05-28

[Staging EU] Incident on the People Assist application // Incident sur l'application People Assist Resolved

Staging

2024-05-22

[EU] Partial outage on Robotic Process Automation (RPA) // L’application Robotic Process Automation (RPA) est partiellement indisponible Resolved

2024-05-16

[EU] Document Manager and People Assist are unavailable // Document Manager et People Assist sont indisponibles Resolved

Request Manager Document Manager Core Digital Process Manager Smart Document Generation Knowledge Base

[EU] Partial outage on Robotic Process Automation (RPA) // L’application Robotic Process Automation (RPA) est partiellement indisponible Resolved

2024-05-13

[PROD-US, EU, Tor] Advanced Analytics Looker is currently down for Prod US, EU and TOR environments // Les analyses avancées affectant Statistics et Looker sont actuellement indisponibles pour les environnements de prod US, EU et TOR. Resolved

Analytics

Feature Comparison

Pagerly vs. Other Monitoring Tools

Feature	Pagerly	DownDetector	IsItDownRightNow	StatusPage.io
Real-time checks (60s)	Crowdsourced + Monitoring	Crowd-sourced
Slack & Teams alerts				Paid only
On-call auto-paging
Component-level status
Monitor 3,000+ services			Limited
Custom webhooks				Paid only
Free tier				Limited