Sardine Status
Real-time status, uptime history and incident reports for Sardine.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalExternal Provider Operational
Dashboard Operational
Crypto Web Operational
Crypto APIs Operational
Customer APIs Operational
Issuing API Operational
Device APIs Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-05-12
Dashboard instability while loading certain entities might ocurr Resolved
Dashboard latency when accessing certain items Resolved
2026-05-06
Increased latency in PROD US for /v1/customers and /v1/issuing/risks endpoints Ongoing
2026-04-22
India and Australia dashboard can't be accessed Resolved
2026-03-31
Sanctions/PEP/Adverse Media provider outage Resolved
2026-03-16
Issue with logging in the Dashboard Resolved
2026-03-11
Persistent Tags can't be created in Production US Resolved
2026-03-04
Elevated API latency Ongoing
2026-03-02
Issue with displaying some sessions on the Dashboard Resolved
2026-02-23
SSN KYC enrichment partial outage Resolved
2026-02-19
AI agents latency expected due to provider issue Resolved
Issues when displaying sessions in Dashboard Resolved
2026-02-03
Dashboard transaction processing delays Ongoing
2026-01-28
Increased latency from Sanctions/PEP/Adverse Media provider Resolved
2026-01-15
Business Verification vendor failure Ongoing
2026-01-13
Crypto web not functioning Resolved
2026-01-09
Dashboard intermittent timeout issues Resolved
2026-01-02
Address Verification Service Degradation - 2nd January 2025 Resolved
2025-12-30
Dashboard intermittent issues Resolved
2025-12-25
US Production Dashboard Inaccessible Resolved
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