Person Centred Software Status

Real-time status, uptime history and incident reports for Person Centred Software.

Operational

All systems are operational. No ongoing Person Centred Software outages.

Service Health — Last 24 Hours

24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data

Component Status

All systems operational
API Operational
GP Connect Operational
IQ Operational
OneLondon Care Records Operational
mCare Services Operational
Group Reporting Operational
ResHub Operational
Titan Integration Operational
Intercom Intercom Web Messenger Operational
Oomph Operational
mCare Operational
Scorecard Operational
Relatives Gateway Operational
MDM (Mobile Device Management) Operational
PCS Learn Operational
Archive Reporting Operational
Intercom Email Operational
Digital Reception Operational
Atlas Sync Operational
Aircall Outbound Calls Operational
eMAR App Operational
eMar Operational
Intercom Operational
Intercom Chats and Posts Operational
Aircall Inbound Calls Operational
DepenSys Operational
Care Delivery Operational
Action Plans Operational
Atlas Central Operational
3rd Party Integrations Operational
Monitor Operational
KareInn Operational
CAPA Operational
CAPA inbound prescription service Operational

Uptime Statistics

100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked

Recent Incidents & Outages

View official page
2026-05-18
Issues with Logging into CAPA Resolved
CAPA
Performance Issues with mCare on Database Shard B - Affecting 12% of Customers Resolved
Care Delivery API Monitor GP Connect 3rd Party Integrations Archive Reporting Group Reporting Relatives Gateway OneLondon Care Records Action Plans
2026-05-14
Performance Issues with mCare on Web Shard C - Affecting 22% of Customers Resolved
Monitor
2026-05-12
Medication Data showing Auto Adjust detail Resolved
Atlas Central CAPA eMAR App
2026-05-11
Performance Issues with mCare Monitor on Webshard A - Affecting 16% of Customers Resolved
Monitor
2026-05-08
Monitor Degraded Performance - Front End Web Shard A Resolved
Monitor
2026-04-29
mCare Monitor Degraded Performance - Web Shard A - Affecting 16% of Customers Resolved
Monitor
2026-04-27
Monitor/Care App Degraded Performance - Data Base Shard I Resolved
Monitor
2026-04-23
Monitor Degraded Performance - Affecting 45% of Customers Resolved
Care Delivery API Monitor GP Connect 3rd Party Integrations Archive Reporting Group Reporting Relatives Gateway
Atlas Pharmacy Integration failure. Hand out events not being processed correctly by Atlas Pharmacy Resolved
Titan Integration
2026-04-16
Monitor and Care Delivery Degraded Performance - Affecting 6% of Customers Resolved
Care Delivery Monitor
2026-04-10
mCare Monitor Degraded Performance (Web Shard I Only) Resolved
Care Delivery
2026-04-09
mCare Monitor and Care Delivery Degraded Performance Resolved
Care Delivery Monitor
Monitor and Care app Degraded Performance - Front End Web Shard F Resolved
Monitor
2026-04-08
Care Delivery App and Monitor Degraded Performance - Database Shard F Resolved
Care Delivery Monitor
2026-04-07
Care Delivery App and Monitor Degraded Performance - Database Shard F Resolved
Care Delivery Monitor Action Plans
2026-04-02
Monitor Degraded Performance - Front End Web Shard A Resolved
Monitor
2026-04-01
Care Delivery Degraded Performance - (Web Shard A Only) Resolved
Monitor
Monitor Degraded Performance Resolved
Monitor
2026-03-30
mCare Monitor and Care App Degraded Performance Resolved
Care Delivery Monitor

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