Hightouch Status
Real-time status, uptime history and incident reports for Hightouch.
Operational
All systems are operational. No ongoing Hightouch outages.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalIdentity Resolution Operational
Destinations Operational
Datadog Operational
Azure eastus (Virginia) Operational
REST APIs Operational
Sync Engine Operational
Git Operational
Reverse ETL Operational
dbt Operational
Customer Studio Operational
Web Application Operational
AWS ap-south-1 (Mumbai) Operational
Personalization API Operational
Real-time Personalization (EU) Operational
Real-time Personalization (US) Operational
Alerting Operational
Event syncing (EU) Operational
Sources Operational
Event ingestion (EU) Operational
Fivetran Operational
Partner API Operational
GCP europe-west1 (Belgium) Operational
Extensions Operational
Match Booster Operational
Customer API Operational
AWS eu-west-1 (Ireland) Operational
Event syncing (US) Operational
GCP us-east4 (N. Virginia) Operational
AI Decisioning Operational
AWS us-east-1 (N. Virginia) Operational
AWS us-east-1 (N. Virginia) Operational
Integrations Operational
AWS us-west-2 (Oregon) Operational
AWS eu-west-1 (Ireland) Operational
Intelligence Operational
Looker Operational
Sigma Operational
Event ingestion (US) Operational
Real-time Services Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-05-08
Degraded functionality in AWS us-east-1 Resolved
2026-05-07
Processing delay for Event Sources using tunnels Resolved
2026-05-06
Processing delay for subset of Match Booster syncs Resolved
2026-04-21
Processing delay for subset of Events Resolved
2026-03-19
Hightouch sync run delays Resolved
2026-03-12
Hightouch app errors in GCP europe-west1 workspaces Resolved
2026-02-25
Subset of events delayed Resolved
2026-01-15
Customer Studio journeys - “Journey execution blocked” errors Resolved
2025-12-24
Some syncs failing to initiate Resolved
2025-12-18
Audience access issue impacting subset of customers Resolved
2025-10-29
Azure Front Door - Connectivity issues Resolved
2025-10-23
Column order not respected in subset of syncs Resolved
2025-10-20
Upstream AWS outage continuing to impact some Hightouch services intermittently Resolved
Upstream AWS outage impacting some Hightouch services Resolved
2025-10-10
Databricks Syncs Failing Resolved
2025-10-09
Subset of syncs failing Resolved
2025-10-08
Delay in subset of Events syncs Resolved
2025-10-01
Sync delay for subset of syncs Resolved
2025-09-30
Syncs to Reddit Ads failing with 403 error Resolved
2025-09-18
"Model not found" error appearing in app for some customers Resolved
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Feature Comparison
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| Feature |
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DownDetector | IsItDownRightNow | StatusPage.io |
|---|---|---|---|---|
| Real-time checks (60s) |
Crowdsourced + Monitoring
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Crowd-sourced | ||
| Slack & Teams alerts | Paid only | |||
| On-call auto-paging | ||||
| Component-level status | ||||
| Monitor 3,000+ services | Limited | |||
| Custom webhooks | Paid only | |||
| Free tier | Limited |
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