Higher Logic Platform Status
Real-time status, uptime history and incident reports for Higher Logic Platform.
Operational
All systems are operational. No ongoing Higher Logic Platform outages.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalMarketing Enterprise (Real Magnet) Operational
Marketing Professional (Informz) Operational
Community Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-05-22
OC Workspace is currently down Ongoing
2026-04-27
Performance issues for some customers in Higher Logic Thrive Marketing Professional (Informz) Resolved
2026-04-17
Performance issues in Higher Logic Thrive Enterprise (Real Magnet) Resolved
2026-01-09
HLT Marketing Enterprise (Real Magnet) partial sending issue Resolved
2025-10-20
AWS Issues affecting Online Community UI, Outgoing Emails, and Marketing Automation Integrations Resolved
2025-08-27
HLT Marketing Professional (Informz) error message Resolved
2025-08-01
Thrive Marketing Enterprise (Real Magnet) partial sending issue Resolved
2025-07-23
Thrive Marketing Enterprise (Real Magnet) partial sending issue Resolved
2025-07-08
Server Errors on Online Community Sites Ongoing
2025-07-01
Thrive Marketing Enterprise (Real Magnet) partial sending issue Resolved
2025-06-04
Marketing Enterprise (Real Magnet) - Campaigns/Campaign Search/Landing Page Errors Resolved
2025-06-03
Marketing Enterprise (Real Magnet) - Campaigns/Campaign Search/Landing Page Errors Resolved
2025-05-28
Runtime Error Ongoing
2025-04-23
Service Temporarily Unavailable Errors Ongoing
2025-03-27
503 Service Unavailable error Ongoing
2025-03-07
Higher Logic Thrive Marketing - some emails are not delivering Ongoing
2025-02-12
Members in Some Online Communities Receiving Following Emails for Threads they are not Following Ongoing
2025-02-04
Marketing Enterprise (Real Magnet) -limited system availability Resolved
2025-01-25
Server Errors on Community Sites Ongoing
2024-11-06
SSO Login Issues Resolved
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