Glia Status
Real-time status, uptime history and incident reports for Glia.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalGlia Virtual Assistant (GVA) Operational
Real-time Analytics Operational
CoBrowsing Operational
Overall System Status Americas Operational
Overall System Status EU Operational
Communications Operational
AWS ec2-eu-west-1 Operational
AWS ec2-us-east-1 Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-05-08
Elevated rate of errors for Glia affecting reporting Resolved
Service provider reporting service disruption affecting Glia Resolved
2026-01-19
Partial degradation of service Resolved
2025-12-11
Partial degradation of outbound calls Resolved
2025-12-03
Elevated number of errors affecting a small number of Phone GVA interactions Resolved
2025-11-03
Service disruption of Glia Platform affecting Cortex AI Resolved
2025-10-21
Elevated number of errors in our telemetry impacting Cortex AI features Resolved
2025-10-20
Service disruption of Glia Platform affecting Insights Resolved
Service disruption of Glia Platform affecting Insights Resolved
Infrastructure Service Provider Reporting Service Disruption Affecting Glia Engagement Routing Resolved
EU: SMS Service Provider reporting service disruption affecting Glia Resolved
Infrastructure service provider reporting service disruption affecting Glia Engagement Routing Resolved
Phone Service Provider reporting service disruption affecting Glia Resolved
Service disruption of Glia Platform affecting Cortex AI Resolved
Infrastructure service provider reporting service disruption affecting Glia Resolved
2025-09-24
[All GVA users] Potential degraded Virtual Assistant performance Resolved
Elevated number of errors in our telemetry for SMS Resolved
2025-08-24
[All GVA users] Virtual Assistant service disruption Resolved
2025-08-11
Delay in Historical Reporting and Statistics Resolved
2025-07-22
Potential degraded Glia performance Resolved
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