Gladly Status
Real-time status, uptime history and incident reports for Gladly.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalChannel - Voice Operational
Gladly Structured Threads Solution (Legacy) Operational
Payments Operational
Channel - Instagram Operational
Channel - Email Operational
Channel - Chat (Glad App) Operational
Channel - WhatsApp Operational
Gladly AI Solution Operational
Gladly Team Solution Operational
Reporting Operational
Tasks Operational
Login Operational
Admin Operational
Channel - SMS Operational
Search Operational
Routing, Prioritization and Workflow Operational
APIs, Webhooks and Integrations Operational
Channel - Facebook Messenger Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-05-21
Intermittent issues loading conversations from the APAC region Resolved
2026-05-20
Gladly AI Issues Identified Resolved
2026-05-07
Intermittent Latency in Liveboards and Routing Resolved
2026-04-01
Gladly Login Issues Resolved
2026-01-27
Increased Unexpected Handoffs (Gladly Structured Threads - Legacy) Resolved
2026-01-21
Investigating Login Issue Resolved
2026-01-17
Intermittent issues loading conversations Resolved
2026-01-07
Gladly Login Issues Upon Page Refresh Resolved
2025-12-19
Investigating Latency Resolved
2025-12-05
Investigating Login Issue Resolved
2025-10-20
Investigating Performance Issue Resolved
Investigating Performance Issue Resolved
2025-10-09
'Shared' reports category missing (Insight Builder) and Language filter Resolved
2025-09-24
Gladly Reports and Insight Builder Data Latency Resolved
2025-08-21
Unable to log into Gladly Resolved
2025-08-07
Sidekick Journeys is not loading data Resolved
2025-07-31
Gladly Reports and Insight Builder Data Latency Resolved
2025-07-30
Investigating Gladly Access Issues Resolved
2025-07-16
Intermittent Sidekick Handoff Errors Resolved
2025-06-27
Investigating Sidekick Issues Resolved
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DownDetector | IsItDownRightNow | StatusPage.io |
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