We are experiencing a service disruption impacting inbound and outbound calling due to an upstream vendor issue. Our team is working with the vendor to restore service as quickly as possible. Updates will be provided as they become available.Resolved
Voice Platform
2025-10-29
We are currently experiencing a service disruption due to an issue with our cloud provider, and we are working to restore normal operations as quickly as possible.Resolved
SFTP Integration
2024-10-24
We are experiencing a delay for outbound SMS/MMS on AT&T and Verizon. We are currently working with the affected downstream providers to resolve this issue.Resolved
SMS Platform
2024-06-27
We are experiencing a delay for outbound SMS for a small subset of clients. We are currently working with the affected downstream provider to resolve this issue.Resolved
SMS Platform
2024-05-17
We are experiencing a delay for inbound SMS for a small subset of clients. We are currently working with the effected downstream provider to resolve this issue.Resolved
SMS Platform
2024-03-05
Drips is experiencing failed calls on a subset of our outbound and inbound traffic. We are working with the affected carrier and also routing traffic in the mean time to mitigate the issue. Will update when further details are available.Resolved
Voice Platform
2024-02-22
We're currently investigating a degradation in SMS, Calls, and MMS delivery towards AT&T. According to downstream providers anyone on AT&T may experience inconsistent delivery times.Resolved
SMS PlatformVoice Platform
2024-02-14
Inbound Call IssueResolved
Voice Platform
2023-09-21
Partial OutageResolved
SMS Platform
2023-09-19
Drips is currently experiencing deliverability issues on a subset of traffic being sent to Verizon. We are working with our downstream providers and will update once we have further information.Resolved
SMS Platform
2023-06-23
Isolated downstream issues with calls. Working with affected provider to resolve issue.Resolved
Voice Platform
2023-04-06
Experiencing issues with our host processing an isolated amount of call audiosResolved
Voice Platform
2023-03-16
Partial outage sending SMS to T-Mobile. This is downstream from Drips and is affecting all providers. They are actively working on a resolution.Resolved
SMS Platform
2022-11-02
Major outage receiving SMS from Verizon. This is downstream from drips and is effecting all providers. each are actively working on a resolution.Resolved
SMS Platform
2022-10-19
Major outage sending SMS to AT&T. This is downstream from drips and is affecting all providers. Each are actively working on a resolution. - Drips is aware and actively monitoringResolved
SMS Platform
2022-05-04
Major outage sending SMS to T-Mobile. This is downstream from drips and is effecting all providers. each are actively working on a resolution.Resolved
SMS Platform
2021-12-11
SMS/Calls Aren't ProcessingResolved
SMS PlatformVoice Platform
2021-12-07
Isolated Issues Downstream on Processing CallsResolved