Status checker
Is CXone Expert US down right now?
Live CXone Expert US status is shown below, checked every few minutes.
Is CXone Expert US down, or is it just you? This page tracks CXone Expert US status against its official status page and shows any CXone Expert US outage as it happens: current incidents, outage history and reports from other users.
Checked continuously from CXone Expert US's official status page.
Monitor 3,000 services and apps →Pagerly monitors CXone Expert US continuously and reports the current state here.
CXone Expert US outage reports
Reports submitted by people using CXone Expert US, over the last 24 hours.
Having a problem with CXone Expert US?
Service health - last 24 hours
Live metrics load from Pagerly's CXone Expert US monitors.
Component status
CXone Expert US lists 8 components on its official status page.
- Application (General Service)Checking
- In-Product Contextual HelpChecking
- SearchChecking
- MindTouch Success CenterChecking
- AnalyticsChecking
- Generative SearchChecking
- Email ServicesChecking
- Geoblocking for RussiaChecking
Uptime statistics
- Last 7 days
- Last 30 days
- Last 90 days
Uptime figures load live from monitor history.
Recent incidents and outages
Incidents published on the provider's own status page, most recent first.
| Incident | Started | State |
|---|---|---|
| CXone Knowledge Management - – Monitoring complete. Status = All Services Running NormallyApplication (General Service), Search, In-Product Contextual Help, Email Services, MindTouch Success Center, Analytics, Geoblocking for Russia | May 12, 2026 | Resolved |
| CXone Expert - Service DegradationApplication (General Service), Search, In-Product Contextual Help, Email Services, MindTouch Success Center, Analytics, Geoblocking for Russia | May 10, 2026 | Resolved |
| MindTouch degraded performance: Slow load timeApplication (General Service), Search, Generative Search, In-Product Contextual Help, Email Services, MindTouch Success Center, Analytics | Apr 24, 2026 | Resolved |
| CXone Knowledge Management - Service Degradation detected. Status = ResolvedApplication (General Service), Search, Generative Search, In-Product Contextual Help, MindTouch Success Center, Analytics | Feb 6, 2026 | Resolved |
| CXone Knowledge Management - Service Degradation Status = ResolvedApplication (General Service), Search, Generative Search, In-Product Contextual Help, MindTouch Success Center | Feb 5, 2026 | Resolved |
| CXone Knowledge - Fix Deployed. Event duration (9 mins). Status = initiating monitoringApplication (General Service), Search, Generative Search, In-Product Contextual Help, MindTouch Success Center | Feb 3, 2026 | Resolved |
Source: status.us.expert.nicecxone.com
Pagerly vs. other monitoring tools
Knowing CXone Expert US is down is the easy part. What follows is the work.
One dashboard
Everything in a private monitor dashboard
Track CXone Expert US alongside every other dependency your team relies on - one view, no tab-hopping between a dozen provider status pages.
- 3,000+ services monitored out of the box
- Group monitors by the team that owns them
- History kept per service, not just the last incident
Alerting
Page, call, SMS, email, Slack alert
Alerts reach whoever is on call through the channel that actually wakes them, and escalate when nobody acknowledges.
- Route CXone Expert US outages straight to the owning rotation
- Escalate by phone or SMS when Slack goes unread
- Open an incident automatically instead of by hand
Status pages
Connect with your status page
Feed CXone Expert US state straight into your own Pagerly status page, so customers hear it from you first rather than finding out on their own.
- Show upstream dependencies on your public page
- Custom domain, your branding
- Subscribers notified the moment state changes
👀 Also monitored
Teams watching CXone Expert US track these too
Every dependency on one board - add any of these to the same dashboard in a couple of clicks.
Pricing
Monitor CXone Expert US for $15 a month, flat
One flat price for your status page, uptime monitors and 3,000+ vendor monitors - not per seat, not per team. Pay yearly and it is $12 a month.
Pro
Flat price$15per month
or $12 a month billed annually
Your status page, uptime monitors and every vendor you depend on - CXone Expert US included - for one flat price.
- Monitor CXone Expert US and 3,000+ other vendor services
- Public status page on your own domain
- Uptime monitoring for your own sites and endpoints
- Outage alerts in Slack, Teams or Discord the moment a dependency degrades
- Incidents opened automatically when a monitor goes down
Phone paging
Optional add-on$4per responder / month
Get a phone call the moment CXone Expert US or your own site goes down - not just a message in a channel you might not be watching.
- Call, SMS and email until someone acknowledges
- Escalation policies: L1 to L2 to L3
- Charged only for the people who should be woken up
30-day free trial, no credit card needed.See the full plan → Running on-call rotations too? Those are priced per team, from $19 a month.
Frequently asked questions
Is CXone Expert US down right now?
This page tracks CXone Expert US in real time using Pagerly's monitors. If CXone Expert US is having an outage or degraded performance, the current status above reflects it along with affected components.
How do I get notified when CXone Expert US goes down?
Add Pagerly to Slack and subscribe to CXone Expert US. You'll get an alert in your channel the moment an outage is detected - and on-call engineers can be paged by phone, SMS or email.
Can CXone Expert US incidents create alerts for my on-call team automatically?
Yes. Connect the CXone Expert US monitor to a Pagerly team and outages open incidents automatically, paging whoever is on rotation.
How much does Pagerly cost?
Status pages, uptime monitoring and vendor monitoring - CXone Expert US included - are one flat plan: Pro at $15 a month, or $12 a month billed annually. It covers a public status page on your own domain, uptime monitors for your own sites and endpoints, and 3,000+ vendor monitors with outage alerts in Slack, Teams or Discord. Phone paging - call, SMS and email escalation - is an optional add-on at $4 per responder per month, charged only for the people who should be woken up. On-call rotations are a separate product priced per team, from $19 a month. Every plan starts with a 30-day free trial and no credit card.
Put your on-call where your team already is.
Install in two minutes. Import your existing schedule. Page someone tonight.