Status checker
Is CallRail down right now?
Live CallRail status is shown below, checked every few minutes.
Is CallRail down, or is it just you? This page tracks CallRail status against its official status page and shows any CallRail outage as it happens: current incidents, outage history and reports from other users.
Checked continuously from CallRail's official status page.
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CallRail outage history
- Incidents, 90 days
- 5
- Last incident
- Sep 1, 2026
- Typical gap
- 12 days
- Most affected
- CallRail Web Application
The last 20 incidents CallRail published ran from May 15, 2025 to Sep 1, 2026, 5 of them in the 90 days to Oct 13, 2026. The most recent was "Vendour Outage Causing Degraded Call Performance and Recording Availibility" on Sep 1, 2026. CallRail Web Application (4), Lead Center General (4) and Google Ads (3) were named in the most incidents. Incidents came roughly every 12 days. The busiest month was August 2026, with 4. CallRail's status page lists 38 components.
CallRail outage reports
Reports submitted by people using CallRail, over the last 24 hours.
Having a problem with CallRail?
Service health - last 24 hours
Live metrics load from Pagerly's CallRail monitors.
Component status
CallRail lists 38 components on its official status page.
- Call RecordingChecking
- Lead Center Mobile AppChecking
- Lead CenterChecking
- Lead Center Web ApplicationChecking
- Call TrackingChecking
- Backup Call RoutingChecking
- Tracker CreationChecking
- APIChecking
- Call TranscriptionChecking
- IntegrationsChecking
- Call RoutingChecking
- SMSChecking
Uptime statistics
- Last 7 days
- Last 30 days
- Last 90 days
Uptime figures load live from monitor history.
Recent incidents and outages
Incidents published on the provider's own status page, most recent first.
| Incident | Started | State |
|---|---|---|
| Vendour Outage Causing Degraded Call Performance and Recording AvailibilityCallRail Web Application, Lead Center General, Call Routing, Call Recording, Voice Assist | Sep 1, 2026 | Resolved |
| Issue Rendering the Call or Form Log on the CallRail iOS Mobile ApplicationiOS | Aug 28, 2026 | Resolved |
| Integrations Connection ErrorOther Integrations | Aug 20, 2026 | Resolved |
| Transcriptions API TimeoutCall Transcription, Conversation Intelligence | Aug 20, 2026 | Resolved |
| PCI Insights DelayConversation Intelligence | Aug 17, 2026 | Resolved |
| Lead Center incoming call notification issue on iOSLead Center Mobile App | May 8, 2026 | Resolved |
| Degraded Performance in Report Export PipelineReports | Mar 1, 2026 | Resolved |
| Intermittent Call Failover to Voice MailVoice Assist | Feb 3, 2026 | Resolved |
| SMS and MMS Provider DelaysSMS, MMS | Jan 29, 2026 | Resolved |
| Latency in transcript deliveryCallRail Web Application, Call Transcription | Jan 29, 2026 | Resolved |
| Outbound calling for Lead Center customersLead Center General, Lead Center Web Application, Softphone, Lead Center Mobile App | Oct 23, 2025 | Resolved |
| Infrastructure outage impacts CallRail servicesCallRail Web Application, Lead Center General, API, Call Routing, Webhooks, Backup Call Routing, Call Recording, DNI and Keyword Tracking, Email Notifications, Voice Assist | Oct 20, 2025 | Resolved |
| Upstream provider failureCallRail Web Application, Lead Center General | Aug 21, 2025 | Resolved |
| HubSpot integration not sending call recordingsHubspot | Jul 22, 2025 | Resolved |
| Call routing issues for Lead CenterSoftphone | Jul 14, 2025 | Resolved |
Source: status.callrail.com
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Frequently asked questions
Is CallRail down right now?
The status at the top of this page is checked against CallRail's official status page every few minutes. If CallRail has an outage or degraded performance, it shows there along with the affected components.
When was the last CallRail outage?
The most recent incident CallRail published was "Vendour Outage Causing Degraded Call Performance and Recording Availibility" on Sep 1, 2026, affecting CallRail Web Application, Lead Center General, Call Routing, Call Recording, Voice Assist. It was one of 5 in the 90 days to Oct 13, 2026.
Which parts of CallRail have the most incidents?
Across the last 20 incidents on record, the components named most often were CallRail Web Application (4 incidents), Lead Center General (4 incidents) and Google Ads (3 incidents).
How do I get notified when CallRail goes down?
Add CallRail to a Pagerly monitor dashboard and you get an alert in Slack, Teams or Discord the moment an outage is detected, with optional phone, SMS and email paging for whoever is on call.
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