Status checker
Is CallTower down right now?
Live CallTower status is shown below, checked every few minutes.
Is CallTower down, or is it just you? This page tracks CallTower status against its official status page and shows any CallTower outage as it happens: current incidents, outage history and reports from other users.
Checked continuously from CallTower's official status page.
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CallTower outage history
- Incidents, 90 days
- 1
- Last incident
- Sep 16, 2026
- Typical gap
- 18 days
- Most affected
- Microsoft Teams - Direct Routing
The last 20 incidents CallTower published ran from Mar 18, 2025 to Sep 16, 2026, 1 of them in the 90 days to Oct 13, 2026. The most recent was "Teams Direct Routing (GCC High) — DID Assignment and Voice App Provisioning Errors" on Sep 16, 2026. Microsoft Teams - Direct Routing (8), CT Cloud Voice (5) and Microsoft Operator Connect (5) were named in the most incidents. Incidents came roughly every 18 days. The busiest month was July 2025, with 4. CallTower's status page lists 43 components.
CallTower outage reports
Reports submitted by people using CallTower, over the last 24 hours.
Having a problem with CallTower?
Service health - last 24 hours
Live metrics load from Pagerly's CallTower monitors.
Component status
CallTower lists 43 components on its official status page.
- IntermediaChecking
- Microsoft 365Checking
- Genesys Cloud (FedRAMP)Checking
- Five9Checking
- Global SIP TrunkChecking
- Cisco Webex CallingChecking
- Cisco Unified CommunicationsChecking
- Talk DeskChecking
- Concord ATA FaxChecking
- Skype for BusinessChecking
- CT Cloud MeetingChecking
- Genesys Cloud (Canada)Checking
Uptime statistics
- Last 7 days
- Last 30 days
- Last 90 days
Uptime figures load live from monitor history.
Recent incidents and outages
Incidents published on the provider's own status page, most recent first.
| Incident | Started | State |
|---|---|---|
| Teams Direct Routing (GCC High) — DID Assignment and Voice App Provisioning ErrorsMicrosoft Teams - Direct Routing | Sep 16, 2026 | Resolved |
| Dial by Name Function FailingMicrosoft Teams - Direct Routing, Microsoft Operator Connect | Jul 15, 2026 | Resolved |
| EMEA outbound calls failingMicrosoft Teams - Direct Routing, Microsoft Operator Connect, Zoom | Jul 9, 2026 | Resolved |
| Five9 Service Degradation – Call Performance and Connectivity IssuesFive9 | Apr 29, 2026 | Resolved |
| CT Cloud Communicator Mobile Inbound calls, Outbound calls, and Login IssuesCT Cloud Voice | Mar 2, 2026 | Resolved |
| Intermedia Contact Center Issues Logging In, Inbound and Outbound Voice Calling FailuresIntermedia | Feb 20, 2026 | Resolved |
| Microsoft Teams Call Queue FailuresMicrosoft 365, Microsoft Teams - Direct Routing, Microsoft Operator Connect | Feb 4, 2026 | Resolved |
| CT Cloud Communicator Failed UpdateCT Cloud Voice, CT Cloud Meeting | Jan 2, 2026 | Resolved |
| Toll-Free Inbound Call Failures.Global SIP Trunk | Nov 4, 2025 | Resolved |
| Five9 Inbound/Outbound Call FailuresFive9 | Sep 4, 2025 | Resolved |
| CT Cloud Voice EAS Service DownCT Cloud SIP, CT Cloud Voice | Aug 15, 2025 | Resolved |
| US Webex Customers experiencing call quality degradation, or call failuresCisco Webex Contact Center, Cisco Webex Calling | Jul 30, 2025 | Resolved |
| US Webex Customers experiencing call quality degradation, or call failuresCisco Voice, Cisco Webex Contact Center, Cisco Webex Calling | Jul 29, 2025 | Resolved |
| Cisco Webex Calling quality degradation.Cisco Voice, Cisco Webex Contact Center, Cisco Webex Calling | Jul 28, 2025 | Resolved |
| EMEA intermittent inbound call failureMicrosoft Teams - Direct Routing, Global SIP Trunk, Cisco Webex Calling | Jul 10, 2025 | Resolved |
Source: status.calltower.com
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Frequently asked questions
Is CallTower down right now?
The status at the top of this page is checked against CallTower's official status page every few minutes. If CallTower has an outage or degraded performance, it shows there along with the affected components.
When was the last CallTower outage?
The most recent incident CallTower published was "Teams Direct Routing (GCC High) — DID Assignment and Voice App Provisioning Errors" on Sep 16, 2026, affecting Microsoft Teams - Direct Routing. It was one of 1 in the 90 days to Oct 13, 2026.
Which parts of CallTower have the most incidents?
Across the last 20 incidents on record, the components named most often were Microsoft Teams - Direct Routing (8 incidents), CT Cloud Voice (5 incidents) and Microsoft Operator Connect (5 incidents).
How do I get notified when CallTower goes down?
Add CallTower to a Pagerly monitor dashboard and you get an alert in Slack, Teams or Discord the moment an outage is detected, with optional phone, SMS and email paging for whoever is on call.
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