Status checker
Is 9Line down right now?
Live 9Line status is shown below, checked every few minutes.
Is 9Line down, or is it just you? This page tracks 9Line status against its official status page and shows any 9Line outage as it happens: current incidents, outage history and reports from other users.
Checked continuously from 9Line's official status page.
Monitor 3,000 services and apps →Pagerly monitors 9Line continuously and reports the current state here.
9Line outage reports
Reports submitted by people using 9Line, over the last 24 hours.
Having a problem with 9Line?
Service health - last 24 hours
Live metrics load from Pagerly's 9Line monitors.
Component status
9Line lists 19 components on its official status page.
- Echo - AI Contextual AnalysisChecking
- PSTN Routing GatewaysChecking
- Calling APIChecking
- Jabber PortalChecking
- HELD SecondaryChecking
- BroadWorks APIChecking
- US - SBCs - Primary Cluster (E2)Checking
- BroadWorks IntegrationsChecking
- US - SBCs - Primary Cluster (SC)Checking
- Address Geocoding ServiceChecking
- User PortalChecking
- WebsiteChecking
Uptime statistics
- Last 7 days
- Last 30 days
- Last 90 days
Uptime figures load live from monitor history.
Recent incidents and outages
Incidents published on the provider's own status page, most recent first.
| Incident | Started | State |
|---|---|---|
| Investigating W2 SBC ClusterUS - SBCs - Secondary Cluster (W2) | Dec 5, 2025 | Resolved |
| Cloudflare ServiceCER API, Calling API, Website, BroadWorks API, HELD Primary, User Portal, Jabber Portal, HELD Secondary | Nov 18, 2025 | Resolved |
| Intermittent slow call setupUS - SBCs - Primary Cluster (SC), US - SBCs - Secondary Cluster (W2) | Dec 26, 2024 | Resolved |
| Investigating issue with SC clusterUS - SBCs - Primary Cluster (SC) | Nov 4, 2024 | Resolved |
| Intermittent geolocation provisioning failuresHELD Primary, User Portal, HELD Secondary | Oct 23, 2024 | Resolved |
| Welcome Emails sent in errorUser Portal | Jan 22, 2023 | Resolved |
| SC - SBC ClusterUS - SBCs - Primary Cluster (SC) | Nov 20, 2022 | Resolved |
| Intermittent Connectivity IssuesUS - SBCs - Secondary Cluster (W2) | Aug 26, 2022 | Resolved |
| Website updates | Dec 16, 2021 | Resolved |
Source: status.9line911.com
Pagerly vs. other monitoring tools
Knowing 9Line is down is the easy part. What follows is the work.
One dashboard
Everything in a private monitor dashboard
Track 9Line alongside every other dependency your team relies on - one view, no tab-hopping between a dozen provider status pages.
- 3,000+ services monitored out of the box
- Group monitors by the team that owns them
- History kept per service, not just the last incident
Alerting
Page, call, SMS, email, Slack alert
Alerts reach whoever is on call through the channel that actually wakes them, and escalate when nobody acknowledges.
- Route 9Line outages straight to the owning rotation
- Escalate by phone or SMS when Slack goes unread
- Open an incident automatically instead of by hand
Status pages
Connect with your status page
Feed 9Line state straight into your own Pagerly status page, so customers hear it from you first rather than finding out on their own.
- Show upstream dependencies on your public page
- Custom domain, your branding
- Subscribers notified the moment state changes
👀 Also monitored
Teams watching 9Line track these too
Every dependency on one board - add any of these to the same dashboard in a couple of clicks.
Pricing
Monitor 9Line for $15 a month, flat
One flat price for your status page, uptime monitors and 3,000+ vendor monitors - not per seat, not per team. Pay yearly and it is $12 a month.
Pro
Flat price$15per month
or $12 a month billed annually
Your status page, uptime monitors and every vendor you depend on - 9Line included - for one flat price.
- Monitor 9Line and 3,000+ other vendor services
- Public status page on your own domain
- Uptime monitoring for your own sites and endpoints
- Outage alerts in Slack, Teams or Discord the moment a dependency degrades
- Incidents opened automatically when a monitor goes down
Phone paging
Optional add-on$4per responder / month
Get a phone call the moment 9Line or your own site goes down - not just a message in a channel you might not be watching.
- Call, SMS and email until someone acknowledges
- Escalation policies: L1 to L2 to L3
- Charged only for the people who should be woken up
30-day free trial, no credit card needed.See the full plan → Running on-call rotations too? Those are priced per team, from $19 a month.
Frequently asked questions
Is 9Line down right now?
This page tracks 9Line in real time using Pagerly's monitors. If 9Line is having an outage or degraded performance, the current status above reflects it along with affected components.
How do I get notified when 9Line goes down?
Add Pagerly to Slack and subscribe to 9Line. You'll get an alert in your channel the moment an outage is detected - and on-call engineers can be paged by phone, SMS or email.
Can 9Line incidents create alerts for my on-call team automatically?
Yes. Connect the 9Line monitor to a Pagerly team and outages open incidents automatically, paging whoever is on rotation.
How much does Pagerly cost?
Status pages, uptime monitoring and vendor monitoring - 9Line included - are one flat plan: Pro at $15 a month, or $12 a month billed annually. It covers a public status page on your own domain, uptime monitors for your own sites and endpoints, and 3,000+ vendor monitors with outage alerts in Slack, Teams or Discord. Phone paging - call, SMS and email escalation - is an optional add-on at $4 per responder per month, charged only for the people who should be woken up. On-call rotations are a separate product priced per team, from $19 a month. Every plan starts with a 30-day free trial and no credit card.
Put your on-call where your team already is.
Install in two minutes. Import your existing schedule. Page someone tonight.