Status checker
Is Zai down right now?
Live Zai status is shown below, checked every few minutes.
Is Zai down, or is it just you? This page tracks Zai status against its official status page and shows any Zai outage as it happens: current incidents, outage history and reports from other users.
Checked continuously from Zai's official status page.
Monitor 3,000 services and apps →Pagerly monitors Zai continuously and reports the current state here.
Zai outage history
- Incidents, 90 days
- 2
- Last incident
- Sep 22, 2026
- Typical gap
- 31 days
- Most affected
- Cards Payins
The last 20 incidents Zai published ran from Nov 21, 2024 to Sep 22, 2026, 2 of them in the 90 days to Oct 13, 2026. The most recent was "Partial Degradation - Card Payments" on Sep 22, 2026. Cards Payins (8), Core / Supplementary Data APIs (8) and Dashboard (2) were named in the most incidents. Incidents came roughly every 31 days. The busiest month was March 2026, with 3. Zai's status page lists 28 components.
Zai outage reports
Reports submitted by people using Zai, over the last 24 hours.
Having a problem with Zai?
Service health - last 24 hours
Live metrics load from Pagerly's Zai monitors.
Component status
Zai lists 28 components on its official status page.
- PayTo PayinsChecking
- Sandbox Payments ProcessingChecking
- Outgoing PaymentsChecking
- Sandbox ServicesChecking
- Hosted Card Capture (Assembly.js)Checking
- Asynchronous APIChecking
- Sandbox DashboardChecking
- 3D Secure (assembly-3ds2.js)Checking
- Incoming PaymentsChecking
- Fast Payments (NPP) PayoutsChecking
- Virtual Accounts & PayIDs APIChecking
- PayTo APIChecking
Uptime statistics
- Last 7 days
- Last 30 days
- Last 90 days
Uptime figures load live from monitor history.
Recent incidents and outages
Incidents published on the provider's own status page, most recent first.
| Incident | Started | State |
|---|---|---|
| Partial Degradation - Card PaymentsCards Payins | Sep 22, 2026 | Resolved |
| Zai Dashboard UnavailableDashboard | Aug 26, 2026 | Resolved |
| Investigating issues with Fast payments (NPP) payoutsFast Payments (NPP) Payouts | Jul 15, 2026 | Resolved |
| Card Payments and Tokenisation IssueCards Payins | Jun 24, 2026 | Resolved |
| Card Payments and Tokenisation Issue (Resolved)Cards Payins | May 4, 2026 | Resolved |
| Partial BPAY Settlement Processing DelayDirect Debit Payins | Apr 17, 2026 | Resolved |
| Zai System Maintenance - Impact to Pre-Live Services | Mar 17, 2026 | Resolved |
| Potential Issue with AMEX AuthorisationsCards Payins | Mar 12, 2026 | Resolved |
| Intermittent Failures for Some PayTo Agreement and Payment RequestsPayTo Payins | Mar 11, 2026 | Resolved |
| Potential card payment processing latencyCards Payins | Nov 26, 2025 | Resolved |
| Partial Degradation - Card PaymentsCards Payins | Sep 1, 2025 | Resolved |
| Partial Degradation - Card PaymentsCards Payins | Aug 29, 2025 | Resolved |
| Investigating issues with Production APIsCore / Supplementary Data APIs | Jul 17, 2025 | Resolved |
| Investigating issues with the Dashboard and Supplementary Data API endpointCore / Supplementary Data APIs, Dashboard | Jul 6, 2025 | Resolved |
| Investigating issues with Production APIsCore / Supplementary Data APIs | Apr 28, 2025 | Resolved |
Source: status.hellozai.com
👀 Also monitored
Teams watching Zai track these too
Every dependency on one board - add any of these to the same dashboard in a couple of clicks.
Monitor Zai with Pagerly
$15 a month, flat, for your status page, uptime monitors and 3,000+ vendor monitors. 30-day free trial, no credit card.
Frequently asked questions
Is Zai down right now?
The status at the top of this page is checked against Zai's official status page every few minutes. If Zai has an outage or degraded performance, it shows there along with the affected components.
When was the last Zai outage?
The most recent incident Zai published was "Partial Degradation - Card Payments" on Sep 22, 2026, affecting Cards Payins. It was one of 2 in the 90 days to Oct 13, 2026.
Which parts of Zai have the most incidents?
Across the last 20 incidents on record, the components named most often were Cards Payins (8 incidents), Core / Supplementary Data APIs (8 incidents) and Dashboard (2 incidents).
How do I get notified when Zai goes down?
Add Zai to a Pagerly monitor dashboard and you get an alert in Slack, Teams or Discord the moment an outage is detected, with optional phone, SMS and email paging for whoever is on call.
Put your on-call where your team already is.
Install in two minutes. Import your existing schedule. Page someone tonight.