Zai Status
Real-time status, uptime history and incident reports for Zai.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalPayTo Payins Operational
Sandbox Payments Processing Operational
Outgoing Payments Operational
Sandbox Services Operational
Hosted Card Capture (Assembly.js) Operational
Sandbox Dashboard Operational
Asynchronous API Operational
3D Secure (assembly-3ds2.js) Operational
Incoming Payments Operational
Fast Payments (NPP) Payouts Operational
Virtual Accounts & PayIDs API Operational
Core / Supplementary Data APIs Operational
PayTo API Operational
Webhooks API Operational
Access Points & Integrations Operational
Direct Credit Payouts Operational
Customer Support Operational
3D Secure Authentication Operational
Direct Debit Payins Operational
Fast Payments (NPP) Payins Operational
BPAY Payins Operational
Integration Tools Operational
Cards Payins Operational
BPAY Payouts Operational
Dashboard Operational
Direct Credit Payins Operational
Tokenisation (PromisePay.js) Operational
Sandbox Access Points & Integrations Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-05-04
Card Payments and Tokenisation Issue (Resolved) Resolved
2026-04-17
Partial BPAY Settlement Processing Delay Resolved
2026-03-17
Zai System Maintenance - Impact to Pre-Live Services Resolved
2026-03-12
Potential Issue with AMEX Authorisations Resolved
2026-03-11
Intermittent Failures for Some PayTo Agreement and Payment Requests Resolved
2025-11-26
Potential card payment processing latency Resolved
2025-09-01
Partial Degradation - Card Payments Resolved
2025-08-29
Partial Degradation - Card Payments Resolved
2025-07-17
Investigating issues with Production APIs Resolved
2025-07-06
Investigating issues with the Dashboard and Supplementary Data API endpoint Resolved
2025-04-28
Investigating issues with Production APIs Resolved
2025-03-03
Investigating issues with Card Payments Resolved
2025-01-30
Investigating issues with Production APIs Resolved
2025-01-08
Investigating issues with Production APIs Resolved
2024-11-21
Virtual Accounts registration disruption Resolved
Virtual Accounts registration disruption Resolved
2024-10-04
Direct Entry Batch and Settlement Processing Delays Resolved
2024-07-04
Intermittent card failures Resolved
2024-06-14
BPay Payouts issue Resolved
2024-06-13
Intermittent card payment issues Resolved
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