One or more components are currently experiencing issues on Webroot External Product.

Affected Components

Fax2Mail
Fax Cloud Connect
Server Backup
Fax2Mail
Server Backup US East
Fax Cloud Connect
Desktop Messaging BMS
Core Endpoint Protection
Cloud Fax services North America
Desktop Messaging BMS
Webroot by OpenText™
Cloud Fax services APAC
Cloud Fax services Europe
Desktop Messaging BMS

All Components

Fax2Mail - ❌
Core Process Automation - ✔️
Hightail - ✔️
Core Intelligence - ✔️
Core Signature add-on for Content Suite Platform/xECM - EU - ✔️
Zix Encryption Services - Hosted SMB - ✔️
Core Archive for SAP® Solutions - NA (archive.na.opentext.com) - ✔️
Core Share - ✔️
Core Australia - ✔️
SOAP API - ✔️
Core Journey - ✔️
Core Share - CA - ✔️
Core Platform - Online Editing Service - ✔️
Core Platform - OpenText Directory Services - ✔️
Core Endpoint Backup Red-IN Vault - ✔️
Core Messaging Data Sovereignty - ✔️
BrightCloud Threat Intelligence Platform - ✔️
Search - ✔️
Core Platform - Retention Service - ✔️
Developer Experience - Thrust API Bundle - ✔️
Zix Archive Services - Erado Archiving - ✔️
XM SendSecure - Canada - ✔️
Core Web Optimization - ✔️
Core Platform - Entitlement & Tenancy Service - ✔️
Carbonite® Backup for Microsoft 365 - India - ✔️
B2B Connect - ✔️
Core Platform - Information Storage - ✔️
Core Journey (journey.us.opentext.com) - ✔️
Zix Secure Hosted Exchange - Exchange 2013/2016+ (EXG7) - ✔️
Server Backup US West - ✔️
Core Archive for SAP® Solutions - JP (archive.jp.opentext.cloud) - ✔️
Webroot Management Consoles - ✔️
Core Europe - ✔️
Carbonite® Backup for Microsoft 365 Portal - ✔️
Alloy NA - ✔️
Core Content Management - ✔️
Core Endpoint Backup Protect Vault - ✔️
Core Content Management - ✔️
Core Platform - Search - ✔️
Security Awareness Training - ✔️
Zix - Cybersecurity - ✔️
Fax Cloud Connect - ❌
Core Platform - Admin Center - ✔️
Server Backup - ❌
Core Journey - ✔️
Core Messaging - Email - ✔️
REST API - ✔️
Core Signature add-on for Content Suite Platform/xECM (OCP & CS) - ✔️
Core Signature Standalone - ✔️
Core Signature add-on for Core Share - AU - ✔️
Core for Capital Projects - ✔️
Liaison - ✔️
Carbonite® Backup for Microsoft 365 - France Central (Paris) - ✔️
Core Archive for SAP® Solutions - CA (archive.ca.opentext.cloud) - ✔️
Core Archive for SAP® Solutions - UAE (archive.me.opentext.cloud) - ✔️
Core Collaboration for Engineering - ✔️
Core Platform - Forms - ✔️
Core Signature add-on for Core Share - US - ✔️
Carbonite® Backup for Microsoft 365 - UK South (London) - ✔️
Information Intelligence - Thrust API - ✔️
Core Communications - ✔️
Core Platform - Forms - ✔️
Server Backup UK - ✔️
Fax2Mail - ❌
Core Platform - Process Automation (Workflow, Decision, Case Management) - ✔️
Core Platform - Forms - ✔️
Core Capture (capture.ot2.opentext.com) - ✔️
Core Content Management - ✔️
Server Backup US East - ❌
Core Platform - Process Automation (Workflow, Decision, Case Management) - ✔️
Core Platform - Viewing & Transformation - ✔️
ProviderLink - ✔️
Core Fax - CA - ✔️
Core Platform - Admin Center - ✔️
Mobile Protection - ✔️
REST API - ✔️
Fax Cloud Connect - ❌
Core Signature Standalone - EU - ✔️
Core Signature Service (OCP & CS) - ✔️
Core Signature add-on for Core Share - ✔️
Core for Capital Projects - ✔️
Zix Email Continuity - Legacy Continuity - ✔️
Core Content Management - ✔️
SOAP API - ✔️
Threat Intelligence (BrightCloud) - ✔️
Core Platform - Entitlement & Tenancy Service - ✔️
Core Platform - Viewing & Transformation - ✔️
SecureMail Cloud - ✔️
Core Signature Standalone - AU - ✔️
Core Compliance - ✔️
Core Fax - AU - ✔️
Core Messaging US - ✔️
Core Platform - Search - ✔️
Core Intelligence - US - ✔️
Core Communications - ✔️
Alloy TaaS - ✔️
Core Collaboration for Engineering - ✔️
Core Archive for SAP® Solutions | SAP® Archiving and Document Access Core by OpenText - ✔️
Signature Service – Thrust API - ✔️
Core Platform - Viewing & Transformation - ✔️
Core Collaboration Access - ✔️
Supplier Portal - ✔️
REST API - ✔️
Core Fax - ✔️
DNS Protection - ✔️
Desktop Messaging BMS - ❌
Core Compliance - ✔️
XM SendSecure - ✔️
Core Platform - OpenText Directory Services - ✔️
XM SendSecure - ✔️
Core Platform - Retention Service - ✔️
Zix Customer Portal Interface - Customer Portal - ✔️
Core Capture - ✔️
Core Archive for SAP® Solutions - IN (archive.in.opentext.cloud) - ✔️
Core Platform - OpenText Directory Services (otdsauth.ot2.opentext.com) - ✔️
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText - ✔️
Core Endpoint Backup Red-AU Vault - ✔️
Core Platform - Viewing & Transformation - ✔️
Zix Threat Protection - Zix Protect - ✔️
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText - ✔️
Zix Customer Portal Interface - Partner Portal - ✔️
Core Share - US - ✔️
Zix DNS Hosting - ✔️
Core Capture - ✔️
Zix Encryption Services - Email Message Privacy (EMP) - ✔️
Core Share - EU - ✔️
Core Capture for SAP® Solutions - ✔️
Carbonite® Backup for Microsoft 365 - Canada Central (Toronto) - ✔️
Core Signature Standalone - US - ✔️
Replication - North America - ✔️
Core Platform - Metadata - ✔️
Core Signature add-on for Core Share - EU - ✔️
Core Archive for SAP® Solutions - EU (archive.de.opentext.cloud) - ✔️
Core Platform - Search - ✔️
Production Messaging - ✔️
Zix Support Infrastructure - Support Ticketing System - ✔️
MailStore - ✔️
Core Platform - Admin Center - ✔️
Core Process Automation (corecase.us.opentext.com) - ✔️
Core Signature add-on for Content Suite Platform/xECM - EU - ✔️
MyPortal - ✔️
Carbonite® Backup for Microsoft 365 - East US 2 (Virginia) - ✔️
Core Endpoint Backup Red-US2 Vault - ✔️
Core Messaging Europe - ✔️
Core Platform - Forms - ✔️
Signature Service – Thrust API - ✔️
Fax Cloud Connect - Ashburn - ✔️
Core Signature add-on for Core Share - CA - ✔️
Core Capture - ✔️
Core Platform - Eventing - ✔️
Core DNS Protection - ✔️
Core Collaboration for Engineering - ✔️
Core Capture for SAP® Solutions - ✔️
Core Platform - Retention Service - ✔️
Zix CloudAlly Backup - ✔️
Core Platform - Metadata (cms.us.opentext.com) - ✔️
Supplier Connection - ✔️
Core Endpoint Protection - ❌
Core Process Automation - ✔️
Core Content Management (corecontent.us.opentext.com) - ✔️
Core Compliance - ✔️
Core Collaboration for Engineering - ✔️
Zix Email Continuity - Secure Cloud Email Continuity - ✔️
Zix Encryption Services - Erado SecureMail (ESM) - ✔️
Aviator IoT - ✔️
Core Capture for SAP® Solutions (capture.ot2.opentext.com) - ✔️
Core Platform - Process Automation (Workflow, Decision, Case Management) - ✔️
Core EDR/MDR - ✔️
Cloud Fax services North America - ❌
Core Archive for SAP® Solutions - US (archive.us.opentext.cloud) - ✔️
Unity - Thrust API - ✔️
REST API - ✔️
Core Platform - Admin Center - ✔️
Core Collaboration for Engineering (xchange.us.opentext.com) - ✔️
Webroot Management Consoles - ✔️
Desktop Messaging BMS - ❌
Core Messaging - Voice - ✔️
Core Platform - OpenText Directory Services - ✔️
Core Platform - Entitlement & Tenancy Service - ✔️
File Transfer - ✔️
Core Signature add-on for Content Suite Platform/xECM - US - ✔️
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) - ✔️
Core Endpoint Backup - ✔️
Information Intelligence - Thrust API - ✔️
Core Signature Standalone - CA - ✔️
Core Process Automation - ✔️
Zix Encryption Services - ZixGateway (Hosted) - ✔️
Core Canada - ✔️
Zix Customer Portal Interface - ZixCentral - ✔️
Core Platform - Content Transformation and Injection Services - ✔️
MyPortal - ✔️
Core Platform - Information Storage - ✔️
Core Communications - ✔️
Core Messaging - Email - ✔️
Webroot by OpenText™ - ❌
Developer Experience - Thrust API Bundle - ✔️
Developer Experience - Thrust API Bundle - ✔️
Zix Support Infrastructure - Live Chat - ✔️
Carbonite® Backup for Microsoft 365 - Australia East (New South Wales) - ✔️
Core Platform - Online Editing Service - ✔️
Core Digital Asset Management (coredam.us.opentext.com) - ✔️
Core Endpoint Backup Red-FR Vault - ✔️
Recover - ✔️
Core Platform - Metadata - ✔️
SOAP API - ✔️
Zix Archive Services - ZixArchive - ✔️
Core Messaging - Voice - ✔️
Zix Encryption Services - ZixPortal - ✔️
Zix Archive Services - Information Archive / ZCP - ✔️
Carbonite® Backup for Microsoft 365 - ✔️
Core Secure Access - ✔️
Core Endpoint Backup Blue Vault - ✔️
Production Messaging - ✔️
Cloud Fax services APAC - ❌
Server Backup EU - ✔️
Core Intelligence - CA - ✔️
Core Platform - Metadata - ✔️
Core Messaging - SMS - ✔️
Cloud Fax services Europe - ❌
Core Signature add-on for Content Suite Platform/xECM - US - ✔️
Core Archive for SAP® Solutions - AU (archive.au.opentext.cloud) - ✔️
SOAP API - ✔️
XM SendSecure - ✔️
Core Endpoint Backup Red-US Vault - ✔️
MailStore Cloud - ✔️
Core Endpoint Backup Red-EMEA Vault - ✔️
Information Intelligence - Thrust API - ✔️
Core Compliance - ✔️
Pillr - ✔️
Core Endpoint Backup Red-APAC Vault - ✔️
Core Journey - ✔️
Core Messaging - SMS - ✔️
MyPortal - ✔️
Standard Cloud - ✔️
SecureAnywhere® Protection for Windows® & Apple® Computers - ✔️
Core Platform - Metadata - ✔️
Core Capture for SAP® Solutions (corecapture.us.opentext.com) - ✔️
MailStore Portal - ✔️
Desktop Messaging BMS - ❌
Core Fax - EU - ✔️
MyPortal - ✔️
Core Platform - Entitlement & Tenancy Service - ✔️
Notifications - ✔️
Core Fax - US - ✔️
Core Platform - Information Storage - ✔️
Enterprise Cloud - ✔️
Core Security Awareness Training (WSAT) - ✔️
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText - ✔️
Core Platform – Process Automation (Workflow, Decision, Case Management) - ✔️
OEM Cloud - ✔️
Zix Customer Portal Interface - Billing Area - ✔️
Core Capture (corecapture.us.opentext.com) - ✔️
Core Share - AU - ✔️
Core Platform - Search - ✔️
Unity API - ✔️
Core Archive for SAP® Solutions - CH (archive.emea.opentext.com) - ✔️
Core Endpoint Backup Red-CA Vault - ✔️
Core Process Automation - ✔️
Core Platform - Eventing - ✔️
Core Platform - Online Editing Service - ✔️
Core Platform - Content Transformation and Injection Services - ✔️
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText - ✔️
Core Archive for SAP® Solutions - SG (archive.sg.opentext.cloud) - ✔️
Core Platform - Online Editing Service - ✔️
Core Archive for SAP® Solutions - EU (archive.opentext.eu) - ✔️
Core Platform - Content Transformation and Injection Services - ✔️
Information Intelligence - Thrust API - ✔️
Zix Microsoft Office 365 - ✔️
Developer Experience - Thrust API Bundle - ✔️
Core Platform - Content Transformation and Injection Services - ✔️
Core Platform - Eventing - ✔️
Core Platform - Information Storage - ✔️
Server Backup Canada - ✔️
Core US - ✔️
Fax2Mail - Ashburn - ✔️
Core Platform - OpenText Directory Services (otdsauth.us.opentext.com) - ✔️
Zix Threat Protection - Email Threat Protection - ✔️
Core Intelligence - AU - ✔️
Core Capture for SAP® Solutions - ✔️
Preview - ✔️
Core Platform - Retention Service - ✔️
Core Platform - Eventing - ✔️