Webroot External Product Status
Real-time status, uptime history and incident reports for Webroot External Product.
Disruption Detected
One or more components are experiencing issues on Webroot External Product.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
Some issues detectedFax2Mail Operational
Enterprise Service Management Outage
Core Process Automation Operational
Hightail Operational
Core Intelligence Operational
Core Signature add-on for Content Suite Platform/xECM - EU Operational
Zix Encryption Services - Hosted SMB Operational
Core Archive for SAP Solutions - NA (archive.na.opentext.com) Operational
Core Share Operational
Core Australia Operational
SOAP API Operational
Core Journey Operational
Core Share - CA Operational
Core Platform - Online Editing Service Operational
Core Platform - OpenText Directory Services Operational
Core Endpoint Backup Red-IN Vault Operational
Core Messaging Data Sovereignty Outage
BrightCloud Threat Intelligence Platform Operational
Search Operational
Core Platform - Retention Service Operational
Developer Experience - Thrust API Bundle Operational
Zix Archive Services - Erado Archiving Operational
XM SendSecure - Canada Operational
Core Web Optimization Operational
Core Platform - Entitlement & Tenancy Service Operational
Carbonite Backup for Microsoft 365 - India Operational
B2B Connect Operational
Core Platform - Information Storage Operational
Core Journey (journey.us.opentext.com) Operational
Zix Hosted Exchange Operational
Server Backup US West Operational
Middle East ME22 Outage
Core Archive for SAP Solutions - JP (archive.jp.opentext.cloud) Operational
Webroot Management Consoles Operational
Core Europe Operational
Carbonite Backup for Microsoft 365 Portal Operational
Alloy NA Operational
Core Content Management Operational
Core Endpoint Backup Protect Vault Operational
Core Content Management Operational
Core Platform - Search Operational
Singapore SG20 Operational
Security Awareness Training Operational
Zix - Cybersecurity Operational
Fax Cloud Connect (RightFax) Operational
Core Platform - Admin Center Operational
Server Backup Operational
Core Journey Operational
Core Messaging - Email Operational
REST API Operational
Core Signature add-on for Content Suite Platform/xECM (OCP & CS) Operational
Core Signature Standalone Operational
Core Signature add-on for Core Share - AU Operational
Core for Capital Projects Operational
Liaison Operational
Carbonite Backup for Microsoft 365 - France Central (Paris) Operational
Core Archive for SAP Solutions - CA (archive.ca.opentext.cloud) Operational
Core Archive for SAP Solutions - UAE (archive.me.opentext.cloud) Operational
Core Collaboration for Engineering Operational
Core Platform - Forms Operational
Core Signature add-on for Core Share - US Operational
Carbonite Backup for Microsoft 365 - UK South (London) Operational
Information Intelligence - Thrust API Operational
Core Communications Operational
Core Platform - Forms Operational
Server Backup UK Operational
Fax2Mail Operational
Core Platform - Process Automation (Workflow, Decision, Case Management) Operational
Core Platform - Forms Operational
Core Capture (capture.ot2.opentext.com) Operational
Core Content Management Operational
Server Backup US East Operational
Core Platform - Process Automation (Workflow, Decision, Case Management) Operational
Core Platform - Viewing & Transformation Operational
ProviderLink Operational
Core Fax - CA Operational
Core Platform - Admin Center Operational
Mobile Protection Operational
REST API Operational
Fax Cloud Connect (RightFax) Operational
Core Signature Standalone - EU Operational
Core Signature Service (OCP & CS) Operational
Core Endpoint Backup Red-UK Vault Operational
Core Signature add-on for Core Share Operational
Core for Capital Projects Operational
Zix Email Continuity - Legacy Continuity Operational
Core Content Management Operational
SOAP API Operational
Threat Intelligence (BrightCloud) Operational
Core Platform - Entitlement & Tenancy Service Operational
Core Platform - Viewing & Transformation Operational
SecureMail Cloud Operational
Core Signature Standalone - AU Operational
Core Compliance Operational
Core Fax - AU Operational
Core Messaging US Operational
Core Platform - Search Operational
Core Intelligence - US Operational
Core Communications Operational
Alloy TaaS Operational
Core Collaboration for Engineering Operational
Core Archive for SAP Solutions SAP Archiving and Document Access Core by OpenText Outage
Signature Service – Thrust API Operational
Core Platform - Viewing & Transformation Operational
Core Collaboration Access Operational
Supplier Portal Operational
REST API Operational
Core Fax Operational
DNS Protection Operational
Core Archive for SAP Solutions - DE2 (archive.de2.opentext.cloud) Operational
Oregon US6 Operational
Desktop Messaging BMS Operational
Core Compliance Operational
XM SendSecure Operational
Core Platform - OpenText Directory Services Operational
XM SendSecure Operational
Core Platform - Retention Service Operational
Zix Customer Portal Interface - Customer Portal Operational
Core Capture Operational
Core Archive for SAP Solutions - IN (archive.in.opentext.cloud) Operational
Core Platform - OpenText Directory Services (otdsauth.ot2.opentext.com) Operational
Core Content Management for SAP SuccessFactors SAP SuccessFactors Document Management Core by OpenText Operational
Core Endpoint Backup Red-AU Vault Operational
Core Platform - Viewing & Transformation Operational
Zix Threat Protection - Zix Protect Operational
Core Content Management for SAP SuccessFactors SAP SuccessFactors Document Management Core by OpenText Operational
Zix Customer Portal Interface - Partner Portal Operational
Core Share - US Operational
Zix DNS Hosting Operational
Core Capture Operational
Zix Encryption Services - Email Message Privacy (EMP) Operational
Frankfurt EU3 Outage
Core Share - EU Operational
Core Capture for SAP Solutions Operational
Carbonite Backup for Microsoft 365 - Canada Central (Toronto) Operational
Core Signature Standalone - US Operational
Frankfurt EU38 Operational
Replication - North America Operational
Core Platform - Metadata Operational
Core Signature add-on for Core Share - EU Operational
Core Archive for SAP Solutions - DE (archive.de.opentext.cloud) Outage
Core Platform - Search Operational
Production Messaging Operational
Zix Support Infrastructure - Support Ticketing System Operational
MailStore Operational
Core Platform - Admin Center Operational
Core Process Automation (corecase.us.opentext.com) Operational
Core Signature add-on for Content Suite Platform/xECM - EU Operational
MyPortal Operational
Frankfurt EU8 Operational
Carbonite Backup for Microsoft 365 - East US 2 (Virginia) Operational
Core Endpoint Backup Red-US2 Vault Operational
Core Messaging Europe Outage
Core Platform - Forms Operational
Signature Service – Thrust API Operational
Fax Cloud Connect (RightFax) - Ashburn Operational
Core Signature add-on for Core Share - CA Operational
Core Capture Operational
Core Platform - Eventing Operational
Central CA16 Operational
Core DNS Protection Operational
Core Collaboration for Engineering Operational
Core Capture for SAP Solutions Operational
Core Platform - Retention Service Operational
Zix Cloud to Cloud Backup Operational
Core Platform - Metadata (cms.us.opentext.com) Operational
Supplier Connection Operational
Core Endpoint Protection Operational
Core Process Automation Operational
Core Content Management (corecontent.us.opentext.com) Operational
Core Compliance Operational
Core Collaboration for Engineering Operational
Zix Email Continuity - Secure Cloud Email Continuity Operational
Zix Encryption Services - Erado SecureMail (ESM) Operational
Aviator IoT Operational
Core Capture for SAP Solutions (capture.ot2.opentext.com) Operational
Core Platform - Process Automation (Workflow, Decision, Case Management) Operational
São Paulo BR14 Operational
Frankfurt EU28 Operational
Core EDR/MDR Operational
Oregon US42 Operational
Cloud Fax services North America Operational
Core Archive for SAP Solutions - US (archive.us.opentext.cloud) Operational
Unity - Thrust API Operational
REST API Operational
Core Platform - Admin Center Operational
Tokyo JP12 Operational
Core Collaboration for Engineering (xchange.us.opentext.com) Operational
Oregon US2 Operational
Core Management Console Operational
Desktop Messaging BMS Operational
Core Messaging - Voice Operational
Core Platform - OpenText Directory Services Operational
Core Platform - Entitlement & Tenancy Service Operational
File Transfer Operational
Core Signature add-on for Content Suite Platform/xECM - US Operational
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) Operational
Core Endpoint Backup Operational
Information Intelligence - Thrust API Operational
Core Signature Standalone - CA Operational
Core Process Automation Operational
Zix Encryption Services - ZixGateway (Hosted) Operational
Core Canada Operational
Zix Customer Portal Interface - ZixCentral Operational
Core Platform - Content Transformation and Injection Services Operational
MyPortal Operational
Core Platform - Information Storage Operational
Core Communications Operational
Oregon US24 Operational
Core Messaging - Email Operational
Webroot by OpenText Operational
Developer Experience - Thrust API Bundle Operational
Developer Experience - Thrust API Bundle Operational
Zix Support Infrastructure - Live Chat Operational
Carbonite Backup for Microsoft 365 - Australia East (New South Wales) Operational
Core Platform - Online Editing Service Operational
Core Digital Asset Management (coredam.us.opentext.com) Operational
Core Endpoint Backup Red-FR Vault Operational
Recover Operational
Core Platform - Metadata Operational
SOAP API Operational
Zix Archive Services - ZixArchive Operational
Core Messaging - Voice Operational
Zix Encryption Services - ZixPortal Operational
Zix Archive Services - Business Communication Archive Operational
Carbonite Backup for Microsoft 365 Operational
Core Secure Access Operational
Core Endpoint Backup Blue Vault Operational
Production Messaging Outage
Cloud Fax services APAC Operational
Server Backup EU Operational
Core Intelligence - CA Operational
Core Platform - Metadata Operational
Oregon US26 Operational
Core Messaging - SMS Operational
Cloud Fax services Europe Outage
Core Signature add-on for Content Suite Platform/xECM - US Operational
Core Archive for SAP Solutions - AU (archive.au.opentext.cloud) Operational
SOAP API Operational
XM SendSecure Operational
Core Endpoint Backup Red-US Vault Operational
Cape Town SA34 Operational
MailStore Cloud Operational
Core Endpoint Backup Red-EMEA Vault Operational
Information Intelligence - Thrust API Operational
Core Compliance Operational
Pillr Operational
Core Endpoint Backup Red-APAC Vault Operational
Core Journey Operational
Core Messaging - SMS Operational
MyPortal Operational
Standard Cloud Operational
SecureAnywhere Protection for Windows & Apple Computers Operational
Frankfurt EU18 Operational
Oregon US7 Outage
Core Platform - Metadata Operational
Core Capture for SAP Solutions (corecapture.us.opentext.com) Operational
MailStore Portal Operational
Desktop Messaging BMS Operational
Core Fax - EU Operational
MyPortal Operational
Core Platform - Entitlement & Tenancy Service Operational
Notifications Operational
Core Fax - US Operational
Core Platform - Information Storage Operational
Enterprise Cloud Operational
Core Security Awareness Training (WSAT) Operational
Core Content Management for SAP SuccessFactors SAP SuccessFactors Document Management Core by OpenText Operational
Sydney AP10 Operational
Core Platform – Process Automation (Workflow, Decision, Case Management) Operational
OEM Cloud Operational
Zix Customer Portal Interface - Billing Area Operational
Core Capture (corecapture.us.opentext.com) Operational
Core Share - AU Operational
Core Platform - Search Operational
Unity API Operational
Core Archive for SAP Solutions - CH (archive.emea.opentext.com) Operational
Core Endpoint Backup Red-CA Vault Operational
Core Process Automation Operational
Core Platform - Eventing Operational
Core Platform - Online Editing Service Operational
Core Platform - Content Transformation and Injection Services Operational
Core Content Management for SAP SuccessFactors SAP SuccessFactors Document Management Core by OpenText Operational
Core Archive for SAP Solutions - SG (archive.sg.opentext.cloud) Operational
Core Platform - Online Editing Service Operational
Core Archive for SAP Solutions - EU (archive.opentext.eu) Operational
Core Platform - Content Transformation and Injection Services Operational
Information Intelligence - Thrust API Operational
Zix Office 365 Operational
Developer Experience - Thrust API Bundle Operational
Core Platform - Content Transformation and Injection Services Operational
Core Platform - Eventing Operational
Core Platform - Information Storage Operational
Server Backup Canada Operational
Core US Operational
Fax2Mail - Ashburn Operational
Core Platform - OpenText Directory Services (otdsauth.us.opentext.com) Operational
Zix Threat Protection - Email Threat Protection Operational
Core Intelligence - AU Operational
Core Capture for SAP Solutions Operational
Preview Operational
Core Platform - Retention Service Operational
Core Platform - Eventing Operational
Uptime Statistics
0.00%
Last 30 days
0.00%
Last 90 days
0.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-05-21
Core Share NA experienced login issue Resolved
Middle East ME22 is experiencing an outage Ongoing
Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues Ongoing
2026-05-13
Core EDR/MDR experienced installation failures Resolved
2026-05-15
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) email delays Resolved
2026-05-14
ProviderLink Timeouts and Slow-loading Pages Resolved
2026-05-13
Intermittent Document upload errors in Core Archive DE (archive.de.opentext.cloud) Ongoing
2026-05-12
Core Archive for SAP® Solutions - DE (archive.de.opentext.cloud) experienced an issue Resolved
2026-05-10
Core Archive for SAP® Solutions - DE (archive.de.opentext.cloud) is currently not available Resolved
2026-05-08
ZixProtect Link Protection failing scans Resolved
2026-05-07
Zix - Microsoft 365 - Secure Cloud Licensing Error Resolved
2026-05-08
Frankfurt EU28 was experiencing functionality issue Ongoing
2026-04-24
Core US Content Storage Service (CSS) functionality experienced degradation in SaaS-Applications. Resolved
2026-04-30
Core Archive UAE (ME) is currently experiencing degradation of service. Resolved
Intermittent issues for SAP SuccessFactors Core Content Management in EU Resolved
Core EDR/MDR experienced issues Resolved
Core Capture for SAP® Solutions EU experienced intermittent issues Resolved
2026-04-29
IM3917402 - Emails delayed from noreply@cloud.opentext.com Resolved
2026-04-28
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) TLS Communication Issues with Service providers. Resolved
2026-04-27
Developer Experience - Thrust API Bundle experienced login failures Resolved
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