Status checker
Is WebMD Ignite down right now?
Live WebMD Ignite status is shown below, checked every few minutes.
Is WebMD Ignite down, or is it just you? This page tracks WebMD Ignite status against its official status page and shows any WebMD Ignite outage as it happens: current incidents, outage history and reports from other users.
Checked continuously from WebMD Ignite's official status page.
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WebMD Ignite outage history
- Incidents, 90 days
- 2
- Last incident
- Sep 2, 2026
- Typical gap
- 22 days
- Most affected
- Coach
The last 20 incidents WebMD Ignite published ran from Oct 14, 2024 to Sep 2, 2026, 2 of them in the 90 days to Oct 13, 2026. The most recent was "CHL & VHL performance issue reported" on Sep 2, 2026. Coach (10), Content (9) and EMR Modules (9) were named in the most incidents. Incidents came roughly every 22 days. The busiest month was November 2025, with 3. WebMD Ignite's status page lists 29 components.
WebMD Ignite outage reports
Reports submitted by people using WebMD Ignite, over the last 24 hours.
Having a problem with WebMD Ignite?
Service health - last 24 hours
Live metrics load from Pagerly's WebMD Ignite monitors.
Component status
WebMD Ignite lists 29 components on its official status page.
- DXE releases - WednesdaysChecking
- HealthClips OnlineChecking
- KnowledgebaseChecking
- Ignite Education APIsChecking
- Consumer Health Library (CHL)Checking
- HW Backend Services - Auth, Consumer, Campaign, Fulfillment, etc.Checking
- CommunicateChecking
- Content as a Service (CaaS)Checking
- Custom Content Manager (CCM)Checking
- DXE releases - ThursdaysChecking
- CoachChecking
- RoutersChecking
Uptime statistics
- Last 7 days
- Last 30 days
- Last 90 days
Uptime figures load live from monitor history.
Recent incidents and outages
Incidents published on the provider's own status page, most recent first.
| Incident | Started | State |
|---|---|---|
| CHL & VHL performance issue reportedConsumer Health Library (CHL) | Sep 2, 2026 | Resolved |
| Microsoft Azure ImpactCoach, Communicate, Custom Content Manager (CCM), EMR Modules, HW Backend Services - Auth, Consumer, Campaign, Fulfillment, etc., HW Content Services - iAPI, Taxonomy, Search, Content, Ignite Education APIs, Knowledgebase | Jul 23, 2026 | Resolved |
| Ignite on FHIR performance issue reportedIgnite on FHIR | Jul 1, 2026 | Resolved |
| Healthwise by Ignite - Performance IssuesCoach, Communicate, Content as a Service (CaaS), Content Browser, Custom Content Manager (CCM), EMR Modules, HW Content Services - iAPI, Taxonomy, Search, Content, Knowledgebase | Mar 4, 2026 | Resolved |
| RESOLVED: Ignite on FHIR outage reportedIgnite on FHIR | Feb 15, 2026 | Resolved |
| Patient education assignments may not be viewable - fix identifiedIgnite Growth Platform, Ignite On-Demand | Jan 12, 2026 | Resolved |
| Cloudflare outage - 11/18/2025Digital Experience Engine (DXE), HealthHub | Nov 18, 2025 | Resolved |
| Performance IssuesCoach, Communicate, Content as a Service (CaaS), Content Browser, Custom Content Manager (CCM), EMR Modules, HW Backend Services - Auth, Consumer, Campaign, Fulfillment, etc., HW Content Services - iAPI, Taxonomy, Search, Content, Knowledgebase | Nov 4, 2025 | Resolved |
| Performance IssuesCoach, Communicate, Content as a Service (CaaS), Content Browser, Custom Content Manager (CCM), EMR Modules, HW Backend Services - Auth, Consumer, Campaign, Fulfillment, etc., HW Content Services - iAPI, Taxonomy, Search, Content, Knowledgebase | Nov 3, 2025 | Resolved |
| RESOLVED - OUTAGE: Healthwise by WebMD Ignite solutions working as expectedCoach, Communicate, Content as a Service (CaaS), Custom Content Manager (CCM), EMR Modules, HW Backend Services - Auth, Consumer, Campaign, Fulfillment, etc., HW Content Services - iAPI, Taxonomy, Search, Content, HealthClips Online, Knowledgebase, WebMD TV | Oct 29, 2025 | Resolved |
| Healthwise by WebMD Ignite solutions outage - InvestigatingCoach, Communicate, Content Browser, EMR Modules, HW Backend Services - Auth, Consumer, Campaign, Fulfillment, etc., HW Content Services - iAPI, Taxonomy, Search, Content, Knowledgebase | Oct 7, 2025 | Resolved |
| HealthClips Online issues - ResolvedHealthClips Online | Jul 2, 2025 | Resolved |
| RESOLVED: Ignite Education APIs (V3) search, collection path, service line path endpoints failingIgnite Education APIs | May 13, 2025 | Resolved |
| RESOLVED: Coach - Performance IssuesCoach | Feb 13, 2025 | Resolved |
| RESOLVED: Coach - degraded performance IssuesCoach | Feb 13, 2025 | Resolved |
Source: status.healthwise.net
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Frequently asked questions
Is WebMD Ignite down right now?
The status at the top of this page is checked against WebMD Ignite's official status page every few minutes. If WebMD Ignite has an outage or degraded performance, it shows there along with the affected components.
When was the last WebMD Ignite outage?
The most recent incident WebMD Ignite published was "CHL & VHL performance issue reported" on Sep 2, 2026, affecting Consumer Health Library (CHL). It was one of 2 in the 90 days to Oct 13, 2026.
Which parts of WebMD Ignite have the most incidents?
Across the last 20 incidents on record, the components named most often were Coach (10 incidents), Content (9 incidents) and EMR Modules (9 incidents).
How do I get notified when WebMD Ignite goes down?
Add WebMD Ignite to a Pagerly monitor dashboard and you get an alert in Slack, Teams or Discord the moment an outage is detected, with optional phone, SMS and email paging for whoever is on call.
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