WebMD Ignite Status

Real-time status, uptime history and incident reports for WebMD Ignite.

Operational

All systems are operational. No ongoing WebMD Ignite outages.

Service Health — Last 24 Hours

24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data

Component Status

All systems operational
WebMD TV Operational
DXE releases - Wednesdays Operational
Content Browser Operational
HealthClips Online Operational
Knowledgebase Operational
Ignite On-Demand Operational
Ignite Education APIs Operational
Consumer Health Library (CHL) Operational
HealthAdvisor Operational
HW Backend Services - Auth, Consumer, Campaign, Fulfillment, etc. Operational
Communicate Operational
Content as a Service (CaaS) Operational
Custom Content Manager (CCM) Operational
Ignite Growth Platform Operational
DXE Releases Operational
DXE releases - Thursdays Operational
Coach Operational
EMR Modules Operational
HealthHub Operational
Advise Operational
Digital Experience Engine (DXE) Operational
Ignite on FHIR Operational
HW Content Services - iAPI, Taxonomy, Search, Content Operational

Uptime Statistics

100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked

Recent Incidents & Outages

View official page
2026-03-04
Healthwise by Ignite - Performance Issues Resolved
Coach Communicate Content as a Service (CaaS) Content Browser Custom Content Manager (CCM) EMR Modules HW Content Services - iAPI Taxonomy Search Content Knowledgebase
2026-02-15
RESOLVED: Ignite on FHIR outage reported Resolved
Ignite on FHIR
2026-01-12
Patient education assignments may not be viewable - fix identified Resolved
Ignite Growth Platform Ignite On-Demand
2025-11-18
Cloudflare outage - 11/18/2025 Resolved
Digital Experience Engine (DXE) HealthHub
2025-11-04
Performance Issues Resolved
Coach Communicate Content as a Service (CaaS) Content Browser Custom Content Manager (CCM) EMR Modules HW Backend Services - Auth Consumer Campaign Fulfillment etc. HW Content Services - iAPI Taxonomy Search Content Knowledgebase
2025-11-03
Performance Issues Resolved
Coach Communicate Content as a Service (CaaS) Content Browser Custom Content Manager (CCM) EMR Modules HW Backend Services - Auth Consumer Campaign Fulfillment etc. HW Content Services - iAPI Taxonomy Search Content Knowledgebase
2025-10-29
RESOLVED - OUTAGE: Healthwise by WebMD Ignite solutions working as expected Resolved
Coach Communicate Content as a Service (CaaS) Custom Content Manager (CCM) EMR Modules HW Backend Services - Auth Consumer Campaign Fulfillment etc. HW Content Services - iAPI Taxonomy Search Content HealthClips Online Knowledgebase WebMD TV
2025-10-07
Healthwise by WebMD Ignite solutions outage - Investigating Resolved
Coach Communicate Content Browser EMR Modules HW Backend Services - Auth Consumer Campaign Fulfillment etc. HW Content Services - iAPI Taxonomy Search Content Knowledgebase
2025-07-02
HealthClips Online issues - Resolved Resolved
HealthClips Online
2025-05-13
RESOLVED: Ignite Education APIs (V3) search, collection path, service line path endpoints failing Resolved
Ignite Education APIs
2024-11-15
WebMD Ignite Healthwise solutions disruption to utilization reporting data Resolved
Content as a Service (CaaS) EMR Modules
2025-02-13
RESOLVED: Coach - Performance Issues Resolved
Coach
RESOLVED: Coach - degraded performance Issues Resolved
Coach
2025-01-31
WebMD Ignite Healthwise solutions experiencing degraded performance Resolved
Coach Communicate Content as a Service (CaaS) Content Browser Custom Content Manager (CCM) EMR Modules HW Backend Services - Auth Consumer Campaign Fulfillment etc. HW Content Services - iAPI Taxonomy Search Content
2024-11-06
Healthwise solutions - content service issue Resolved
Coach Communicate Content Browser Custom Content Manager (CCM) EMR Modules HW Backend Services - Auth Consumer Campaign Fulfillment etc. HW Content Services - iAPI Taxonomy Search Content Knowledgebase
2024-10-18
Content Service - Degraded performance Resolved
HW Content Services - iAPI Taxonomy Search Content
2024-10-14
Fulfillment Service - degraded performance Resolved
HW Backend Services - Auth Consumer Campaign Fulfillment etc.
2024-07-30
Performance Issues Resolved
Coach Communicate Content Browser Custom Content Manager (CCM) EMR Modules Knowledgebase
2024-06-11
Performance Issues Resolved
2024-02-20
Videos were unavailable to core applications. Ongoing

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