Sumsub Status
Real-time status, uptime history and incident reports for Sumsub.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalMobileSDK Operational
API Operational
UAE Operational
WebSDK Operational
WebSDK Operational
API Operational
WebSDK Operational
MobileSDK Operational
SGP Operational
API Operational
MobileSDK Operational
EU Operational
Support Systems Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-05-04
Support integration for Slack Resolved
2026-03-02
AWS UAE Region Infrastructure Degradation Resolved
2026-03-26
Incomplete PDF reports for reports generated on 2026-03-26 between 11:07 UTC - 12:50 UTC Resolved
2026-03-16
Clients may be unable to contact us at this time. Resolved
2026-02-26
EU Production Database Performance Incident Resolved
2026-02-20
Temporary Aggregation Inaccuracy in Transaction Monitoring Rules Resolved
2025-12-15
Liveness Initialization Issue Resolved
2025-12-11
AML verifications disruption Resolved
2025-12-10
Delayed Liveness Initialization in WebSDK Resolved
2025-12-05
Partial service disruption due to Cloudflare outage Resolved
2025-11-28
Dashboard UI issue affecting Transaction Monitoring, Travel Rule, and AML cases Resolved
2025-11-19
Transaction Monitoring, Payment Method Check Advanced issues Resolved
Support Ticketing System Disruption Resolved
2025-11-18
Cloudflare-related issues Resolved
2025-10-20
Partial service disruption due to AWS outage Resolved
2025-09-10
AML verifications disruption Resolved
2025-08-19
Incorrect Liveness Rejections Ongoing
2025-08-04
Possible API timeouts Resolved
2025-08-01
Temporary platform instability Ongoing
2025-07-01
WebSDK stuck on loading screen Ongoing
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