Status checker
Is SugarSync down right now?
Live SugarSync status is shown below, checked every few minutes.
Is SugarSync down, or is it just you? This page tracks SugarSync status against its official status page and shows any SugarSync outage as it happens: current incidents, outage history and reports from other users.
Checked continuously from SugarSync's official status page.
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SugarSync outage history
- Incidents, 90 days
- 2
- Last incident
- Sep 8, 2026
- Typical gap
- 47 days
- Most affected
- Web Application
The last 20 incidents SugarSync published ran from Jun 6, 2022 to Sep 8, 2026, 2 of them in the 90 days to Oct 13, 2026. The most recent was "Login / Access Degradation" on Sep 8, 2026. Web Application (10), Desktop Application (6) and Mobile Applications (6) were named in the most incidents. Incidents came roughly every 47 days. The busiest month was April 2026, with 3. SugarSync's status page lists 13 components.
SugarSync outage reports
Reports submitted by people using SugarSync, over the last 24 hours.
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Service health - last 24 hours
Live metrics load from Pagerly's SugarSync monitors.
Component status
SugarSync lists 13 components on its official status page.
- SearchChecking
- SupportChecking
- SugarSync.com Main WebsiteChecking
- Live ChatChecking
- Two-Factor Authentication (2FA)Checking
- TelephoneChecking
- Desktop ApplicationChecking
- Ticketing/EmailChecking
- EmailsChecking
- OtherChecking
- Web ApplicationChecking
- Mobile ApplicationsChecking
Uptime statistics
- Last 7 days
- Last 30 days
- Last 90 days
Uptime figures load live from monitor history.
Recent incidents and outages
Incidents published on the provider's own status page, most recent first.
| Incident | Started | State |
|---|---|---|
| Login / Access DegradationWeb Application, Desktop Application, Mobile Applications | Sep 8, 2026 | Resolved |
| Support limited due to network maintenanceTicketing/Email, Telephone | Aug 26, 2026 | Resolved |
| Login and connectivity issuesWeb Application, Two-Factor Authentication (2FA), SugarSync.com Main Website | Apr 15, 2026 | Resolved |
| Login and connectivity issuesWeb Application, Desktop Application, Mobile Applications, SugarSync.com Main Website | Apr 11, 2026 | Resolved |
| Email Message DelaysTicketing/Email | Apr 8, 2026 | Resolved |
| Services affected due to Cloudflare outageSearch, Emails | Nov 18, 2025 | Resolved |
| Live Chat | Jul 16, 2024 | Resolved |
| System emails not being deliveredEmails | Jun 26, 2024 | Resolved |
| Credit card cannot be updated via some web browsersWeb Application | Apr 8, 2024 | Resolved |
| Login issues with some SugarSync accounts | Feb 6, 2024 | Resolved |
| Thumbnails not being displayedWeb Application, Mobile Applications | Jan 9, 2024 | Resolved |
| Credit card cannot be updated via some web browsersWeb Application | Dec 11, 2023 | Resolved |
| Shared Folder Invitation Emails Not Being SentEmails | Oct 17, 2023 | Resolved |
| Protected Folder BackupsWeb Application | Mar 21, 2023 | Resolved |
| Two-Factor AuthenticationTwo-Factor Authentication (2FA) | Feb 2, 2023 | Resolved |
Source: status.sugarsync.com
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Frequently asked questions
Is SugarSync down right now?
The status at the top of this page is checked against SugarSync's official status page every few minutes. If SugarSync has an outage or degraded performance, it shows there along with the affected components.
When was the last SugarSync outage?
The most recent incident SugarSync published was "Login / Access Degradation" on Sep 8, 2026, affecting Web Application, Desktop Application, Mobile Applications. It was one of 2 in the 90 days to Oct 13, 2026.
Which parts of SugarSync have the most incidents?
Across the last 20 incidents on record, the components named most often were Web Application (10 incidents), Desktop Application (6 incidents) and Mobile Applications (6 incidents).
How do I get notified when SugarSync goes down?
Add SugarSync to a Pagerly monitor dashboard and you get an alert in Slack, Teams or Discord the moment an outage is detected, with optional phone, SMS and email paging for whoever is on call.
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