SugarSync Status
Real-time status, uptime history and incident reports for SugarSync.
Operational
All systems are operational. No ongoing SugarSync outages.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalSearch Operational
Support Operational
SugarSync.com Main Website Operational
Live Chat Operational
Two-Factor Authentication (2FA) Operational
Telephone Operational
Desktop Application Operational
Ticketing Operational
Emails Operational
Other Operational
Web Application Operational
Mobile Applications Operational
Applications Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-04-15
Login and connectivity issues Resolved
2026-04-11
Login and connectivity issues Resolved
2026-04-08
Email Message Delays Resolved
2025-11-18
Services affected due to Cloudflare outage Resolved
2024-07-16
Live Chat Resolved
2024-06-26
System emails not being delivered Resolved
2024-04-08
Credit card cannot be updated via some web browsers Resolved
2023-12-11
Credit card cannot be updated via some web browsers Resolved
2024-02-06
Login issues with some SugarSync accounts Resolved
2024-01-09
Thumbnails not being displayed Resolved
2023-10-17
Shared Folder Invitation Emails Not Being Sent Resolved
2023-03-21
Protected Folder Backups Resolved
2023-02-02
Two-Factor Authentication Resolved
2022-10-06
Some accounts inaccessible Resolved
2022-09-19
Interruption in Service Resolved
2022-06-06
File uploads stuck in SugarSync desktop application Resolved
2022-09-17
Interruption in SugarSync Service Resolved
2022-09-14
SugarSync systems may be temporarily inaccessible. Resolved
2022-08-29
Network maintenance - Rebooting Network Switch Resolved
2022-05-03
Intermittent issues with payment method updater and account settings Resolved
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