Status checker
Is Step down right now?
Live Step status is shown below, checked every few minutes.
Is Step down, or is it just you? This page tracks Step status against its official status page and shows any Step outage as it happens: current incidents, outage history and reports from other users.
Checked continuously from Step's official status page.
Monitor 3,000 services and apps →Pagerly monitors Step continuously and reports the current state here.
Step outage reports
Reports submitted by people using Step, over the last 24 hours.
Having a problem with Step?
Service health - last 24 hours
Live metrics load from Pagerly's Step monitors.
Component status
Step lists 16 components on its official status page.
- Linking Bank AccountChecking
- ATM AccessChecking
- Create AccountChecking
- Send & Receive MoneyChecking
- Help CenterChecking
- Android AppChecking
- Direct DepositChecking
- Referral BonusesChecking
- Live ChatChecking
- iOS AppChecking
- Card PurchasesChecking
- Bank TransfersChecking
Uptime statistics
- Last 7 days
- Last 30 days
- Last 90 days
Uptime figures load live from monitor history.
Recent incidents and outages
Incidents published on the provider's own status page, most recent first.
| Incident | Started | State |
|---|---|---|
| Database maintenanceCard Purchases, Send & Receive Money, Debit Card Funding, Stock & Crypto Investing, ATM Access, Linking Bank Account, Create Account, Referral Bonuses | Jun 30, 2025 | Resolved |
| Intermittent service outagesCard Purchases, Send & Receive Money, Debit Card Funding, Stock & Crypto Investing, ATM Access, Linking Bank Account, Bank Transfers, Direct Deposit, Create Account, Referral Bonuses | Aug 15, 2024 | Resolved |
| Stocks feature experiencing errorsStock & Crypto Investing | Aug 12, 2024 | Resolved |
| Errors when viewing stock details.Stock & Crypto Investing | Apr 3, 2024 | Resolved |
| Stocks investing IssuesStock & Crypto Investing | Mar 5, 2024 | Resolved |
| Crypto service experiencing errorsStock & Crypto Investing | Mar 10, 2023 | Resolved |
| Services temporarily down | Jan 27, 2023 | Resolved |
| Mobile app is not loading.iOS App, Android App | Dec 21, 2022 | Resolved |
| Selling crypto is partially unavailable.Stock & Crypto Investing | Dec 15, 2022 | Resolved |
| Crypto investing availability impacted.Stock & Crypto Investing | Dec 5, 2022 | Resolved |
Source: status.step.com
Pagerly vs. other monitoring tools
Knowing Step is down is the easy part. What follows is the work.
One dashboard
Everything in a private monitor dashboard
Track Step alongside every other dependency your team relies on - one view, no tab-hopping between a dozen provider status pages.
- 3,000+ services monitored out of the box
- Group monitors by the team that owns them
- History kept per service, not just the last incident
Alerting
Page, call, SMS, email, Slack alert
Alerts reach whoever is on call through the channel that actually wakes them, and escalate when nobody acknowledges.
- Route Step outages straight to the owning rotation
- Escalate by phone or SMS when Slack goes unread
- Open an incident automatically instead of by hand
Status pages
Connect with your status page
Feed Step state straight into your own Pagerly status page, so customers hear it from you first rather than finding out on their own.
- Show upstream dependencies on your public page
- Custom domain, your branding
- Subscribers notified the moment state changes
👀 Also monitored
Teams watching Step track these too
Every dependency on one board - add any of these to the same dashboard in a couple of clicks.
Pricing
Monitor Step for $15 a month, flat
One flat price for your status page, uptime monitors and 3,000+ vendor monitors - not per seat, not per team. Pay yearly and it is $12 a month.
Pro
Flat price$15per month
or $12 a month billed annually
Your status page, uptime monitors and every vendor you depend on - Step included - for one flat price.
- Monitor Step and 3,000+ other vendor services
- Public status page on your own domain
- Uptime monitoring for your own sites and endpoints
- Outage alerts in Slack, Teams or Discord the moment a dependency degrades
- Incidents opened automatically when a monitor goes down
Phone paging
Optional add-on$4per responder / month
Get a phone call the moment Step or your own site goes down - not just a message in a channel you might not be watching.
- Call, SMS and email until someone acknowledges
- Escalation policies: L1 to L2 to L3
- Charged only for the people who should be woken up
30-day free trial, no credit card needed.See the full plan → Running on-call rotations too? Those are priced per team, from $19 a month.
Frequently asked questions
Is Step down right now?
This page tracks Step in real time using Pagerly's monitors. If Step is having an outage or degraded performance, the current status above reflects it along with affected components.
How do I get notified when Step goes down?
Add Pagerly to Slack and subscribe to Step. You'll get an alert in your channel the moment an outage is detected - and on-call engineers can be paged by phone, SMS or email.
Can Step incidents create alerts for my on-call team automatically?
Yes. Connect the Step monitor to a Pagerly team and outages open incidents automatically, paging whoever is on rotation.
How much does Pagerly cost?
Status pages, uptime monitoring and vendor monitoring - Step included - are one flat plan: Pro at $15 a month, or $12 a month billed annually. It covers a public status page on your own domain, uptime monitors for your own sites and endpoints, and 3,000+ vendor monitors with outage alerts in Slack, Teams or Discord. Phone paging - call, SMS and email escalation - is an optional add-on at $4 per responder per month, charged only for the people who should be woken up. On-call rotations are a separate product priced per team, from $19 a month. Every plan starts with a 30-day free trial and no credit card.
Put your on-call where your team already is.
Install in two minutes. Import your existing schedule. Page someone tonight.