StarRez Status
Real-time status, uptime history and incident reports for StarRez.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalSouth Central US Operational
Ancillary Services Operational
The Housing Director Cloud Operational
StarRez Regions Operational
Southeast Asia Operational
South Africa North Operational
Iris Registration Operational
StarRez Cloud Payment Service Operational
StarRez Core Functionality Operational
The Housing Director Cloud Services Operational
EMEA Operational
Single Sign On Service Operational
Switzerland North Operational
Australia Southeast Operational
UK South Operational
Email Sending Operational
UK West Operational
Canada Central Operational
Iris Cloud Operational
Integrations Operational
North America Operational
North Europe Operational
West Central US Operational
Central US Operational
France Central Operational
West US Operational
Self-Service Portal Operational
North Central US Operational
East US 2 Operational
Partner Sites Operational
Iris Conference Operational
StarCare Online Operational
Mercury Cloud Operational
West US 2 Operational
West Europe Operational
College Pads Operational
Australia East Operational
Canada East Operational
East US Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-05-11
Service Disruption: West Central US Resolved
2026-05-08
Intermittent Service Disruption - East US Region Resolved
2026-05-01
Service Disruption: North Central US Resolved
2026-04-28
Service Disruption - THD VPN Tunnel Resolved
2026-03-10
Unscheduled THD Service Outage - [all sites] [newport] Resolved
2026-03-04
StarRez Cloud Payment Service Resolved
Service Disruption - THD authentication issue Ongoing
2026-01-22
Service Disruption - MFA and Email Delivery - Global Resolved
2025-12-05
Service Disruption - All Regions Resolved
2025-11-25
Partial Service Disruption - WestUS2 Region Resolved
2025-10-29
Service Disruption - All Regions Ongoing
2025-10-23
Service Disruption - South Central US Resolved
2025-10-14
Service Disruption - Housing Director Resolved
2025-09-27
Service Disruption - Switzerland North Resolved
2025-09-17
Service Disruption - Database Refresh Services - Global Resolved
2025-05-27
Service Disruption - WestUS2 Resolved
2025-05-26
Service Disruption - Canada East Resolved
2025-04-30
Service Disruption - Global - Drag and Drop Email Wizard Resolved
2025-04-02
Service Disruption - Multiple Regions Resolved
2025-03-27
Service Disruption - Adobe Sign Customers Resolved
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| Feature |
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DownDetector | IsItDownRightNow | StatusPage.io |
|---|---|---|---|---|
| Real-time checks (60s) |
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| Slack & Teams alerts | Paid only | |||
| On-call auto-paging | ||||
| Component-level status | ||||
| Monitor 3,000+ services | Limited | |||
| Custom webhooks | Paid only | |||
| Free tier | Limited |
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