Sharpen Status
Real-time status, uptime history and incident reports for Sharpen.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalSharpen Q Operational
Sydney Operational
CX Operational
Insights Operational
Fax Operational
Oregon Operational
app.iz1.sharpen.cx Operational
Notifications Operational
API Operational
API Operational
SIP Registration Operational
Points of Presence Operational
AI Operational
Points of Delivery Operational
Chat Operational
Chat Operational
Email Operational
SIP Registration Operational
Isolation Zone 0 Operational
Ireland Operational
Email Requests Operational
SharpenCare Service Desk Operational
Virginia Operational
Email Operational
Virginia Operational
Outbound Voice Operational
CX Operational
AI Operational
Inbound Voice Operational
app.sharpencx.com Operational
SMS Operational
Inbound Voice Operational
Sharpen Q Operational
SMS Operational
Fax Operational
São Paulo Operational
Insights Operational
Isolation Zone 1 Operational
Dashboards Operational
Mumbai Operational
Outbound Voice Operational
Service Desk Portal Operational
Singapore Operational
Dashboards Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-05-07
IZ1 Application and Routing Issues Resolved
2026-02-20
IZ1 - Classic Logic Routing Issues Resolved
2026-02-19
Call Quality and Latency Degradation Resolved
2025-12-30
IZ0 unexpected experiences Resolved
2025-11-17
Insights Dashboards will not load Resolved
2025-11-14
IZ0 - Inbound Voice Logic+ calls result in dead air/ IZ0|IZ1 Inbound Emails do not enter queue Resolved
2025-10-26
Outbound Calling Error - IZ0 Resolved
2025-10-20
Sharpen Application Degradation (AWS Outage) Resolved
Sharpen Service Desk Unreachable Resolved
SharpenDB Unreachable - IZ1 Resolved
2025-10-01
Inbound Calls leveraging VCX/CX Experiencing Dead-Air - IZ1 Resolved
2025-09-18
Call Routing Issues - Unexpected Disconnects Resolved
2025-08-29
IZ1 Logic+ Inbound Calls result in Dead air Resolved
2025-08-25
IZ1 Logic+ Delays and Routing Issues Resolved
2025-08-23
Sharpen Q Outbound Call Failures - IZ1 Resolved
Inbound Call Failures, Users unable to log in - IZ1 Resolved
2025-08-06
Sharpen Q Phone (webRTC) unavailable for some newly logged in users (IZ0) Resolved
2025-07-10
Sharpen Q delay (IZ1) Resolved
2025-06-27
Sporadic Logic+ Routing - Dropping Calls Resolved
2025-06-17
Sharpen Q slowness (IZ1) Resolved
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