ServiceNow Cloud Observability Status

Real-time status, uptime history and incident reports for ServiceNow Cloud Observability.

Operational

All systems are operational. No ongoing ServiceNow Cloud Observability outages.

Get notified View status page

Service Health — Last 24 Hours

Updated every 15 min
24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data

Component Status

All systems operational
US - Trace Statistics Operational
EU - Dashboards Operational
Google Cloud Platform Google Kubernetes Engine Operational
EU - Observability - API Operational
US - Trace Assembly Operational
Google Cloud Platform Google Cloud Networking Operational
EU - Service Directory Operational
Google Cloud Platform Google Cloud DNS Operational
US - Streams Alerting Operational
EU - Trace Statistics Operational
US - Logs Search Operational
EU - Streams Alerting Operational
Slack Connections Operational
US - Dashboards Operational
US - Observability - Data Ingestion Operational
Google Cloud Platform Google Cloud SQL Operational
US - Unified Alerting Operational
US - Service Directory Operational
EU - Observability - Alerting Operational
EU - Unified Alerting Operational
EU - Explorer Operational
PagerDuty Events API Operational
US - Observability - Web UI Operational
EU - Logs Operational
US - Metrics Operational
Slack Apps/Integrations Operational
US - Observability - API Operational
US - Logs Operational
EU - Observability - Web UI Operational
US - Change Intelligence Operational
EU - Notebooks Operational
EU - Trace Assembly Operational
EU - Change Intelligence Operational
Slack Messaging Operational
Google Cloud Platform Google Cloud Storage Operational
Observability - Third-Party Notification Methods Operational
US - Observability - Alerting Operational
EU - Metrics Operational
EU - Observability - Data Ingestion Operational
US - Notebooks Operational
US - Explorer Operational
EU - Logs Search Operational

Uptime Statistics

100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked

Recent Incidents & Outages

View official page
2025-08-19
Alerts tab loading slowly Resolved
US - Unified Alerting
2025-07-16
Intermittent Webapp Unavailability Resolved
US - Service Directory US - Dashboards US - Streams Alerting US - Notebooks US - Change Intelligence US - Explorer US - Logs Search
2025-06-12
Mass outage Resolved
US - Trace Assembly PagerDuty Events API US - Service Directory US - Unified Alerting US - Dashboards US - Streams Alerting US - Trace Statistics Slack Apps/Integrations US - Notebooks US - Metrics US - Observability - API Slack Connections US - Change Intelligence US - Logs US - Explorer Slack Messaging US - Logs Search
2024-10-22
Log ingest service degradation Resolved
2024-09-26
Arrow Ingestion Traffic Degrading Resolved
US - Trace Assembly
2024-08-27
Log ingestion severely degraded for customers using Elastic ingestion endpoint Resolved
2024-06-06
Degraded spans queries Resolved
US - Trace Assembly US - Dashboards US - Streams Alerting US - Trace Statistics US - Notebooks
2024-05-21
Telemetry ingest severely degraded (spans, logs, metrics) Resolved
2024-05-13
Telemetry ingest severely degraded (spans, logs, metrics) Resolved
US - Trace Assembly US - Trace Statistics US - Metrics US - Logs
2024-05-07
High failure rate in metric queries Resolved
US - Unified Alerting US - Dashboards US - Notebooks US - Change Intelligence
2024-04-12
Partial span ingestion outage Resolved
2024-03-14
Degraded log ingestion and partial query results Resolved
US - Logs US - Logs Search
2024-01-22
span ingestion for customers using Cloud Observability operated microsats failing Resolved
US - Trace Assembly US - Trace Statistics
2023-09-18
app.lightstep.com was intermittently unavailable Resolved
US - Service Directory US - Dashboards US - Notebooks US - Change Intelligence US - Explorer US - Logs Search
2023-09-15
Errors and higher latency on all API endpoints Resolved
US - Trace Assembly PagerDuty Events API US - Service Directory US - Unified Alerting US - Dashboards US - Streams Alerting US - Trace Statistics Slack Apps/Integrations US - Notebooks US - Metrics US - Observability - API Slack Connections US - Change Intelligence US - Logs US - Explorer Slack Messaging US - Logs Search
2023-08-30
Degraded Service Directory and long time range span queries for some customers. Resolved
US - Service Directory
2023-07-25
Span Query Unavailability and Latency Resolved
US - Service Directory US - Dashboards US - Streams Alerting US - Notebooks US - Observability - API US - Change Intelligence US - Explorer
2023-07-17
Degraded metric query performance Resolved
US - Unified Alerting US - Dashboards US - Notebooks
2023-07-10
Lightstep experience major issues with web UI, query and ingest. Resolved
US - Trace Assembly PagerDuty Events API US - Service Directory US - Unified Alerting US - Dashboards US - Streams Alerting US - Trace Statistics Slack Apps/Integrations US - Notebooks US - Metrics US - Observability - API Slack Connections US - Change Intelligence US - Explorer Slack Messaging
2023-06-27
Alert webhook notifications are failing for some customers Resolved
US - Streams Alerting
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