Status checker
Is Root down right now?
Live Root status is shown below, checked every few minutes.
Is Root down, or is it just you? This page tracks Root status against its official status page and shows any Root outage as it happens: current incidents, outage history and reports from other users.
Checked continuously from Root's official status page.
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Root outage history
- Incidents, 90 days
- 1
- Last incident
- Sep 11, 2026
- Typical gap
- 35 days
- Most affected
- API
The last 20 incidents Root published ran from Feb 3, 2023 to Sep 11, 2026, 1 of them in the 90 days to Oct 19, 2026. The most recent was "Delayed communications" on Sep 11, 2026. API (16), Dashboard (10) and Data Exports (2) were named in the most incidents. Incidents came roughly every 35 days. The busiest month was June 2026, with 2. Root's status page lists 4 components.
Root outage reports
Reports submitted by people using Root, over the last 24 hours.
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Service health - last 24 hours
Live metrics load from Pagerly's Root monitors.
Component status
Root lists 4 components on its official status page.
- APIChecking
- Data ExportsChecking
- DashboardChecking
- NotificationsChecking
Uptime statistics
- Last 7 days
- Last 30 days
- Last 90 days
Uptime figures load live from monitor history.
Recent incidents and outages
Incidents published on the provider's own status page, most recent first.
| Incident | Started | State |
|---|---|---|
| Delayed communicationsAPI | Sep 11, 2026 | Resolved |
| Dashboard Unavailable for select tenantsDashboard | Jul 17, 2026 | Resolved |
| Momentary database contention | Jun 12, 2026 | Resolved |
| Degraded performance on lifecycle hooksAPI | Jun 1, 2026 | Resolved |
| Database outageAPI, Dashboard, Data Exports | May 6, 2026 | Resolved |
| Platform outageAPI | Feb 3, 2026 | Resolved |
| Platform outageAPI, Dashboard, Data Exports | Feb 3, 2026 | Resolved |
| Product Module code not executingAPI | Nov 26, 2025 | Resolved |
| API Performance Degradation - Database Connection Pool ExhaustionAPI, Dashboard | Nov 21, 2025 | Resolved |
| Delayed email deliveryAPI | Oct 28, 2025 | Resolved |
| Degraded performanceAPI, Dashboard | Aug 27, 2025 | Resolved |
| Policy notes | May 30, 2025 | Resolved |
| Document creation delayAPI | May 13, 2025 | Resolved |
| Product module code timeoutsAPI, Dashboard | Feb 28, 2025 | Resolved |
| South African Multi-tenant degraded performanceAPI, Dashboard | Oct 26, 2023 | Resolved |
Source: status.rootplatform.com
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Frequently asked questions
Is Root down right now?
The status at the top of this page is checked against Root's official status page every few minutes. If Root has an outage or degraded performance, it shows there along with the affected components.
When was the last Root outage?
The most recent incident Root published was "Delayed communications" on Sep 11, 2026, affecting API. It was one of 1 in the 90 days to Oct 19, 2026.
Which parts of Root have the most incidents?
Across the last 20 incidents on record, the components named most often were API (16 incidents), Dashboard (10 incidents) and Data Exports (2 incidents).
How do I get notified when Root goes down?
Add Root to a Pagerly monitor dashboard and you get an alert in Slack, Teams or Discord the moment an outage is detected, with optional phone, SMS and email paging for whoever is on call.
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