Retail Zipline Status

Real-time status, uptime history and incident reports for Retail Zipline.

Operational

All systems are operational. No ongoing Retail Zipline outages.

Service Health — Last 24 Hours

24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data

Component Status

All systems operational
Intercom Intercom Web Application Operational
Publishing Operational
Core Platform Operational
Integrations Operational
Mobile App - Android Operational
Mobile App - iOS Operational
GraphQL API Operational
Heroku Operational
Email Handling Operational
Search Operational
Zippy Operational
Intercom Mobile Messenger Operational
Files Operational
Login/SSO Operational
Customer Support Operational
Intercom Web Messenger Operational
Notifications Operational
Resource Library Operational
3rd Party Applications Operational
Zipline Application Operational
Insights Operational

Uptime Statistics

100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked

Recent Incidents & Outages

View official page
2026-04-09
Delayed Search Indexing & Content Visibility Resolved
Search Publishing
2026-04-03
Intermittent Performance Degradation — Zipline Application Resolved
Core Platform
2025-10-20
Widespread AWS Outage Impacting Access to Zipline Resolved
Core Platform Login/SSO GraphQL API Search Email Handling 3rd Party Applications Publishing Zippy Notifications Files Insights Resource Library Mobile App - Android Mobile App - iOS
2025-08-27
DO NOT INSTALL Zipline for iOS, Build 4.1.4 (Please!) Resolved
Mobile App - iOS
2025-06-10
Possible Platform Instability This Morning Resolved
2025-04-24
Incorrect Zipline Module Availability Resolved
Core Platform Login/SSO GraphQL API Search 3rd Party Applications Publishing Zippy Notifications Files Insights Resource Library
2024-12-11
Upstream incident affecting Zippy Availability Resolved
Zippy
2024-07-24
Intermittent Connection Errors in the European Environment Resolved
Core Platform
2024-06-06
Partial outage: clock punches Resolved
3rd Party Applications
2023-10-05
Partial slowdown in application Resolved
Core Platform
2023-09-28
Outage due to broken deployment. Resolved
Core Platform Search Publishing Notifications Files Insights Resource Library
2023-09-27
EU Upstream provider: degraded performance affecting customers on EU instance Resolved
2023-06-28
Latency / Timeout on Resource Library Resolved
Resource Library
2023-06-26
High Latency and Errors Resolved
Core Platform Login/SSO GraphQL API Search Publishing Notifications Files Insights
2023-05-08
Errors with file uploads Resolved
Files
2023-04-21
Inbound email processing issue Resolved
Email Handling
2023-04-18
Higher latency for some requests Resolved
Core Platform Search Publishing Notifications Files Insights
2023-04-06
Zipline Integrations Issue Resolved
GraphQL API
2023-03-20
High latency on web application Resolved
Core Platform Login/SSO GraphQL API Search Publishing Notifications Files Insights
2023-03-14
Digest Emails Not Sent Resolved

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