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Status checker

Onfido Status

Real-time status, uptime history and incident reports for Onfido.

Checked continuously from Onfido's official status page.

Is Onfido down?

Onfido is up

Get notified if it goes down

Pagerly monitors Onfido continuously and reports the current state here.

Onfido outage reports

Reports submitted by people using Onfido, over the last 24 hours.

Having a problem with Onfido?

Service health - last 24 hours

Live metrics load from Pagerly's Onfido monitors.

Component status

  • APIOperational
  • Web / PortalOperational
  • AuthenticationOperational
  • Data & storageOperational

Uptime statistics

  • Last 7 days
  • Last 30 days
  • Last 90 days

Uptime figures load live from monitor history.

Pagerly vs. other monitoring tools

Knowing Onfido is down is the easy part. What follows is the work.

One dashboard

Everything in a private monitor dashboard

Track Onfido alongside every other dependency your team relies on - one view, no tab-hopping between a dozen provider status pages.

  • 3,000+ services monitored out of the box
  • Group monitors by the team that owns them
  • History kept per service, not just the last incident

Alerting

Page, call, SMS, email, Slack alert

Alerts reach whoever is on call through the channel that actually wakes them, and escalate when nobody acknowledges.

  • Route Onfido outages straight to the owning rotation
  • Escalate by phone or SMS when Slack goes unread
  • Open an incident automatically instead of by hand

Status pages

Connect with your status page

Feed Onfido state straight into your own Pagerly status page, so customers hear it from you first rather than finding out on their own.

  • Show upstream dependencies on your public page
  • Custom domain, your branding
  • Subscribers notified the moment state changes

👀 Users monitoring this service also track these

Frequently asked questions

Is Onfido down right now?

This page tracks Onfido in real time using Pagerly's monitors. If Onfido is having an outage or degraded performance, the current status above reflects it along with affected components.

How do I get notified when Onfido goes down?

Add Pagerly to Slack and subscribe to Onfido. You'll get an alert in your channel the moment an outage is detected - and on-call engineers can be paged by phone, SMS or email.

Can Onfido incidents create alerts for my on-call team automatically?

Yes. Connect the Onfido monitor to a Pagerly team and outages open incidents automatically, paging whoever is on rotation.

Put your on-call where your team already is.

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