Onfido Status
Real-time status, uptime history and incident reports for Onfido.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalDashboard Operational
Dashboard Operational
Identity Enhanced Operational
Autofill Operational
Document Verification Operational
Document Verification Operational
USA (us.onfido.com) Operational
Watchlist Operational
Canada (ca.onfido.com) Operational
Device Intelligence Operational
Dashboard Operational
Autofill Operational
Europe (onfido.com) Operational
Device Intelligence Operational
Device Intelligence Operational
Webhooks Operational
Applicant Form Operational
Document Verification Operational
Webhooks Operational
Facial Similarity Operational
Identity Enhanced Operational
Webhooks Operational
JS SDK Services Operational
API Operational
Watchlist Operational
Known faces Operational
Autofill Operational
Facial Similarity Operational
Known faces Operational
API Operational
QES Operational
API Operational
Known faces Operational
Facial Similarity Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-05-11
Degraded performance for Identity Reports in UK jurisdiction Resolved
2026-05-09
QES tasks cannot complete because our provider is encountering issues. Resolved
2026-05-05
QES tasks outage Resolved
2026-04-21
QES tasks degraded performance Resolved
2026-02-03
QES tasks partial outage Resolved
2026-02-02
QES tasks degraded performance Resolved
2026-01-28
Service Degradation - Manual Tasks Ongoing
2026-01-26
Document report processing disrupted in EU Ongoing
2026-01-21
Document Reports not being processed in US Ongoing
Document report processing disrupted in EU Ongoing
Delays in Document report processing (all Regions) Ongoing
2026-01-14
High Processing times for Video Facial Similarity Checks Ongoing
2026-01-07
Severe service disruption across the platform in EU Ongoing
2025-12-19
Errors when processing checks in Canada region Resolved
2025-12-18
Degraded performance of QES and Evidence File products Resolved
2025-12-11
Increase in Payload Integrity Flagging Rate Ongoing
2025-12-09
Delays on Dashboard Resolved
Unable to create reports in EU Ongoing
Unable to display Onfido Classic results in Dashboard Resolved
2025-12-02
Dashboard and check creation unavailable Ongoing
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