NeoProtect Status

Real-time status, uptime history and incident reports for NeoProtect.

Operational

All systems are operational. No ongoing NeoProtect outages.

Service Health — Last 24 Hours

24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data

Component Status

All systems operational
SEA - Seattle Edge Network Operational
SGP - Singapore Edge Network Operational
API (api.neoprotect.net) Operational
ASH - Ashburn Edge Network Operational
DAL - Dallas Edge Network Operational
WAW - Warsaw Edge Network Operational
LAX - Los Angeles Edge Network Operational
Game Shield Service Operational
Remote Shield Service (new tunnel system) Operational
BUC - Bucharest Edge Network Operational
Remote Shield Service (old tunnel system) Operational
MIA - Miami Edge Network Operational
LON - London Edge Network Operational
MAD - Madrid Edge Network Operational
TYO - Tokyo Edge Network Operational
PAR - Paris Edge Network Operational
Services / Products Operational
Route Servers Operational
HKG - Hong Kong Edge Network Operational
FRA - Frankfurt Edge Network Operational
NYC - New York City Edge Network Operational
Network Edge Locations Operational
AMS - Amsterdam Edge Network Operational
CHI - Chicago Edge Network Operational
Client Panel (panel.neoprotect.net) Operational
ATL - Atlanta Edge Network Operational
MRS - Marseille Edge Network Operational
IST - Istanbul Edge Network Operational

Uptime Statistics

100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked

Recent Incidents & Outages

View official page
2026-04-27
Game Shield OVH: OVH network issue affecting all traffic Resolved
FRA - Frankfurt Edge Network ASH - Ashburn Edge Network
2026-04-25
Game Shield (FRA): Increased connection degration on our OVH Limburg location Resolved
FRA - Frankfurt Edge Network
2026-04-18
Game Shield: Partial connectivity issues in FRA for re-routed customers Resolved
FRA - Frankfurt Edge Network
2026-02-20
Game Shield service instability Resolved
Game Shield Service
2026-02-25
API unavailability Resolved
API (api.neoprotect.net)
2026-01-11
GameShield only: Dataforest provider issue resulting in network instability Resolved
FRA - Frankfurt Edge Network
2025-10-24
Global Remote Shield outage Resolved
Game Shield Service
2025-10-02
Degraded performance of the U.S. network due to sophisticated attacks Resolved
2025-09-29
API unavailability Resolved
API (api.neoprotect.net)
2025-09-15
WAW network issues Resolved
2025-08-28
Network packet loss issue Resolved
FRA - Frankfurt Edge Network ASH - Ashburn Edge Network
2025-08-26
Packet loss incident observed on multiple edge locations Resolved
FRA - Frankfurt Edge Network ASH - Ashburn Edge Network
2025-08-22
Network issues related to last maintenance Resolved
FRA - Frankfurt Edge Network ASH - Ashburn Edge Network
2025-07-28
Packet loss occurrance around FRA and BUC Resolved
FRA - Frankfurt Edge Network
2025-05-13
Latency Issues in US Resolved
ASH - Ashburn Edge Network
2025-05-10
Short network hiccup in AMS Resolved
2025-04-28
On-going power outage in Madrid Resolved
2025-04-01
Reachability issues local to Frankfurt Resolved
FRA - Frankfurt Edge Network
2025-02-20
Upstream issue in SGP Resolved
2025-02-16
Unavailability of the client panel login Resolved
Client Panel (panel.neoprotect.net)

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