Status checker
Is Neo4j down right now?
Live Neo4j status is shown below, checked every few minutes.
Is Neo4j down, or is it just you? This page tracks Neo4j status against its official status page and shows any Neo4j outage as it happens: current incidents, outage history and reports from other users.
Checked continuously from Neo4j's official status page.
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Neo4j outage history
- Incidents, 90 days
- 10
- Last incident
- Oct 8, 2026
- Typical gap
- 10 days
- Most affected
- AuraDB Professional on Azure (*.databases.neo4j.io)
The last 20 incidents Neo4j published ran from Nov 26, 2025 to Oct 8, 2026, 10 of them in the 90 days to Oct 19, 2026. The most recent was "Issue for some customers with instance metrics (endpoint and in Console)." on Oct 8, 2026. AuraDB Professional on Azure (*.databases.neo4j.io) (9), AuraDS on Azure (*.databases.neo4j.io) (9) and AuraDS Enterprise on Azure (*.databases.neo4j.io) (8) were named in the most incidents. Incidents came roughly every 10 days. The busiest month was September 2026, with 4. Neo4j's status page lists 106 components.
Neo4j outage reports
Reports submitted by people using Neo4j, over the last 24 hours.
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Service health - last 24 hours
Live metrics load from Pagerly's Neo4j monitors.
Component status
Neo4j lists 106 components on its official status page.
- AuraDS Enterprise on AWS (*.databases.neo4j.io)Checking
- AWS ec2-me-south-1Checking
- AWS eks-eu-west-3Checking
- AWS eks-eu-central-1Checking
- AWS ec2-ap-southeast-1Checking
- AuraDB Business Critical (*.databases.neo4j.io) on AzureChecking
- AWS s3-eu-west-3Checking
- AWS s3-ap-southeast-1Checking
- AuraDS (*.databases.neo4j.io)Checking
- Google Cloud Platform Google Kubernetes EngineChecking
- AuraDB Business Critical (*.databases.neo4j.io) on AWSChecking
- Azure Private LinkChecking
Uptime statistics
- Last 7 days
- Last 30 days
- Last 90 days
Uptime figures load live from monitor history.
Recent incidents and outages
Incidents published on the provider's own status page, most recent first.
| Incident | Started | State |
|---|---|---|
| Issue for some customers with instance metrics (endpoint and in Console).Aura Console (console.neo4j.io), Aura Customer Metrics (customer-metrics-api.neo4j.io) | Oct 8, 2026 | Resolved |
| Snapshot Downloads Return Blank DumpsAuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io), AuraDB Professional on Azure (*.databases.neo4j.io), AuraDS Enterprise on Azure (*.databases.neo4j.io), AuraDS on Azure (*.databases.neo4j.io), AuraDB Business Critical (*.databases.neo4j.io) on Azure | Oct 6, 2026 | Resolved |
| AuraDS affected by issues when attempting to restore from snapshotAuraDS on AWS (*.databases.neo4j.io), AuraDS Enterprise on AWS (*.databases.neo4j.io), AuraDS Enterprise on Azure (*.databases.neo4j.io), AuraDS on Azure (*.databases.neo4j.io), AuraDS Enterprise on GCP (*.databases.neo4j.io), AuraDS on GCP (*.databases.neo4j.io) | Oct 6, 2026 | Resolved |
| Issue impacting certain database operations for Aura customers on AzureAuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io), AuraDB Professional on Azure (*.databases.neo4j.io), AuraDS Enterprise on Azure (*.databases.neo4j.io), AuraDS on Azure (*.databases.neo4j.io), AuraDB Business Critical (*.databases.neo4j.io) on Azure, Aura Graph Analytics on Azure | Sep 17, 2026 | Resolved |
| Customer support portal issuesCustomer Support Portal (support.neo4j.com) | Sep 16, 2026 | Resolved |
| Console and API outageAura Console (console.neo4j.io), Aura Graph Analytics on AWS, Aura Graph Analytics on Azure, Aura Graph Analytics on GCP, Aura API (api.neo4j.io), Aura Agent, Aura MCP Service | Sep 9, 2026 | Resolved |
| A small number of Free Tier instances are experiencing issues updatingAuraDB Free (*.databases.neo4j.io) | Sep 3, 2026 | Resolved |
| Potential unexpected query failures.AuraDB Virtual Dedicated Cloud on AWS (*.databases.neo4j.io), AuraDB Professional on AWS (*.databases.neo4j.io), AuraDS on AWS (*.databases.neo4j.io), AuraDS Enterprise on AWS (*.databases.neo4j.io), AuraDB Business Critical (*.databases.neo4j.io) on AWS, AuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io), AuraDB Professional on Azure (*.databases.neo4j.io), AuraDS Enterprise on Azure (*.databases.neo4j.io), AuraDS on Azure (*.databases.neo4j.io), AuraDB Business Critical (*.databases.neo4j.io) on Azure, AuraDB Virtual Dedicated Cloud on GCP (*.databases.neo4j.io), AuraDB Professional on GCP (*.databases.neo4j.io), AuraDS Enterprise on GCP (*.databases.neo4j.io), AuraDS on GCP (*.databases.neo4j.io), AuraDB Business Critical (*.databases.neo4j.io) on GCP, AuraDB Free (*.databases.neo4j.io) | Aug 5, 2026 | Resolved |
Source: status.neo4j.io
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Frequently asked questions
Is Neo4j down right now?
The status at the top of this page is checked against Neo4j's official status page every few minutes. If Neo4j has an outage or degraded performance, it shows there along with the affected components.
When was the last Neo4j outage?
The most recent incident Neo4j published was "Issue for some customers with instance metrics (endpoint and in Console)." on Oct 8, 2026, affecting Aura Console (console.neo4j.io), Aura Customer Metrics (customer-metrics-api.neo4j.io). It was one of 10 in the 90 days to Oct 19, 2026.
Which parts of Neo4j have the most incidents?
Across the last 20 incidents on record, the components named most often were AuraDB Professional on Azure (*.databases.neo4j.io) (9 incidents), AuraDS on Azure (*.databases.neo4j.io) (9 incidents) and AuraDS Enterprise on Azure (*.databases.neo4j.io) (8 incidents).
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