Neo4j Status

Real-time status, uptime history and incident reports for Neo4j.

Operational

All systems are operational. No ongoing Neo4j outages.

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Service Health — Last 24 Hours

Updated every 15 min
24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data

Component Status

All systems operational
AuraDS Enterprise on AWS (*.databases.neo4j.io) Operational
AWS ec2-me-south-1 Operational
AWS eks-eu-west-3 Operational
AWS eks-eu-central-1 Operational
AWS ec2-ap-southeast-1 Operational
AuraDB Business Critical (*.databases.neo4j.io) on Azure Operational
AWS s3-eu-west-3 Operational
AWS s3-ap-southeast-1 Operational
AuraDS (*.databases.neo4j.io) Operational
Google Cloud Platform Google Kubernetes Engine Operational
AuraDB Business Critical (*.databases.neo4j.io) on AWS Operational
Azure Private Link Operational
AuraDB Virtual Dedicated Cloud (*.databases.neo4j.io) Operational
AWS s3-eu-west-1 Operational
AuraDS Enterprise (*.databases.neo4j.io) Operational
Google Cloud Platform Google Cloud Storage Operational
AWS ec2-ap-southeast-2 Operational
Aura Customer Metrics (customer-metrics-api.neo4j.io) Operational
Aura Graph Analytics on Azure Operational
Google Cloud Platform Google Cloud Datastore Operational
Data Importer (data-importer.neo4j.io) Operational
AuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io) Operational
Azure Cloud Services (Compute) Operational
Google Cloud Platform Identity & Access Management Operational
AWS s3-ap-east-1 Operational
AWS s3-us-east-1 Operational
AWS s3-us-east-2 Operational
Azure AKS Operational
Component 3rd Party Services Operational
AWS s3-ca-central-1 Operational
AWS ecs-eu-south-1 Operational
AuraDS on AWS (*.databases.neo4j.io) Operational
AWS s3-me-south-1 Operational
AuraDS on Azure (*.databases.neo4j.io) Operational
AWS ec2-ap-northeast-2 Operational
AuraDB Business Critical (*.databases.neo4j.io) Operational
Ops Manager (ops-manager.neo4j.io) Operational
AWS ec2-ap-northeast-1 Operational
AWS ec2-eu-north-1 Operational
AuraDB Virtual Dedicated Cloud on GCP (*.databases.neo4j.io) Operational
AWS eks-ap-east-1 Operational
AWS eks-eu-south-1 Operational
AWS s3-ap-northeast-1 Operational
AWS eks-eu-west-1 Operational
AWS ec2-us-east-2 Operational
AWS s3-ap-south-1 Operational
Aura Graph Analytics on GCP Operational
AuraDB Professional on AWS (*.databases.neo4j.io) Operational
AWS s3-ap-southeast-2 Operational
AuraDB Professional on Azure (*.databases.neo4j.io) Operational
AWS s3-ap-northeast-2 Operational
AuraDB Free (*.databases.neo4j.io) Operational
AWS eks-eu-west-2 Operational
AWS ec2-eu-central-1 Operational
AuraDS on GCP (*.databases.neo4j.io) Operational
AWS s3-eu-north-1 Operational
Google Cloud Platform Google Cloud Networking Operational
AuraDS Enterprise on Azure (*.databases.neo4j.io) Operational
Bloom (bloom.neo4j.io) Operational
AWS eks-us-west-2 Operational
Browser (browser.neo4j.io) Operational
AWS ec2-eu-west-2 Operational
AWS ec2-eu-west-1 Operational
Azure (Microsoft Cloud Computing Services) Operational
AWS ec2-ap-south-1 Operational
AWS s3-me-central-1 Operational
AWS eks-us-east-1 Operational
AWS ec2-sa-east-1 Operational
AWS ec2-us-west-2 Operational
Aura Graph Analytics Operational
User Authentication (Auth0) Operational
AWS (Amazon Web Services) Operational
Aura Console (console.neo4j.io) Operational
AWS s3-eu-west-2 Operational
AWS eks-us-east-2 Operational
AuraDB Professional on GCP (*.databases.neo4j.io) Operational
AWS eks-me-central-1 Operational
Azure Storage Services Operational
GCP (Google Cloud Platform) Services Operational
AWS eks-ap-northeast-2 Operational
Neo4j User Tools Operational
Google Cloud Platform Google Compute Engine Operational
AWS ec2-me-central-1 Operational
AWS s3-sa-east-1 Operational
AuraDB Professional (*.databases.neo4j.io) Operational
AWS eks-eu-north-1 Operational
Aura Graph Analytics on AWS Operational
AWS eks-ap-southeast-1 Operational
AWS s3-eu-central-1 Operational
AWS s3-eu-south-1 Operational
AuraDS Enterprise on GCP (*.databases.neo4j.io) Operational
AuraDB Business Critical (*.databases.neo4j.io) on GCP Operational
AWS ec2-ap-east-1 Operational
AuraDB Virtual Dedicated Cloud on AWS (*.databases.neo4j.io) Operational
AWS s3-us-west-2 Operational
AWS eks-ap-south-1 Operational
AWS eks-ap-northeast-1 Operational
Customer Support Portal (support.neo4j.com) Operational
AWS eks-sa-east-1 Operational
AWS ec2-ca-central-1 Operational
AWS ec2-eu-west-3 Operational
Aura API (api.neo4j.io) Operational
AWS eks-ap-southeast-2 Operational
AWS eks-me-south-1 Operational

Uptime Statistics

100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked

Recent Incidents & Outages

View official page
2026-05-26
Aura Console Auth error Resolved
Aura Console (console.neo4j.io)
2026-03-02
Middle East Availability - AWS Ongoing
AWS s3-me-central-1 AWS ec2-me-central-1 AWS eks-me-central-1
2026-03-06
Console is not available Ongoing
Aura Console (console.neo4j.io)
2026-03-03
Subset of MERGE queries lead to setting unexpected property values Ongoing
AuraDB Virtual Dedicated Cloud on AWS (*.databases.neo4j.io) AuraDB Professional on AWS (*.databases.neo4j.io) AuraDS on AWS (*.databases.neo4j.io) AuraDS Enterprise on AWS (*.databases.neo4j.io) AuraDB Business Critical (*.databases.neo4j.io) on AWS AuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io) AuraDB Professional on Azure (*.databases.neo4j.io) AuraDS Enterprise on Azure (*.databases.neo4j.io) AuraDS on Azure (*.databases.neo4j.io) AuraDB Business Critical (*.databases.neo4j.io) on Azure AuraDB Virtual Dedicated Cloud on GCP (*.databases.neo4j.io) AuraDB Professional on GCP (*.databases.neo4j.io) AuraDS Enterprise on GCP (*.databases.neo4j.io) AuraDS on GCP (*.databases.neo4j.io) AuraDB Business Critical (*.databases.neo4j.io) on GCP AuraDB Free (*.databases.neo4j.io)
2026-01-26
Limited set of queries impacted by Cypher 25 issue Resolved
AuraDB Professional on AWS (*.databases.neo4j.io) AuraDS on AWS (*.databases.neo4j.io) AuraDB Professional on Azure (*.databases.neo4j.io) AuraDS on Azure (*.databases.neo4j.io) AuraDB Professional on GCP (*.databases.neo4j.io) AuraDS on GCP (*.databases.neo4j.io) AuraDB Free (*.databases.neo4j.io)
2026-01-16
Data science feature on AuraDS , AuraDSE and Aura Professional tiers - Native projection affected. Ongoing
AuraDB Professional on AWS (*.databases.neo4j.io) AuraDS on AWS (*.databases.neo4j.io) AuraDS Enterprise on AWS (*.databases.neo4j.io) AuraDB Professional on Azure (*.databases.neo4j.io) AuraDS Enterprise on Azure (*.databases.neo4j.io) AuraDS on Azure (*.databases.neo4j.io) AuraDB Professional on GCP (*.databases.neo4j.io) AuraDS Enterprise on GCP (*.databases.neo4j.io) AuraDS on GCP (*.databases.neo4j.io)
2025-11-26
Neo4j Aura Service impacted by Resource Shortage in Azure US East Ongoing
AuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io) AuraDB Professional on Azure (*.databases.neo4j.io) AuraDS on Azure (*.databases.neo4j.io) AuraDB Business Critical (*.databases.neo4j.io) on Azure
2025-11-18
Pause / Resume / Destroy operations failing Ongoing
AuraDB Virtual Dedicated Cloud on AWS (*.databases.neo4j.io) AuraDB Professional on AWS (*.databases.neo4j.io) AuraDS on AWS (*.databases.neo4j.io) AuraDS Enterprise on AWS (*.databases.neo4j.io) AuraDB Business Critical (*.databases.neo4j.io) on AWS AuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io) AuraDB Professional on Azure (*.databases.neo4j.io) AuraDS Enterprise on Azure (*.databases.neo4j.io) AuraDS on Azure (*.databases.neo4j.io) AuraDB Business Critical (*.databases.neo4j.io) on Azure AuraDB Virtual Dedicated Cloud on GCP (*.databases.neo4j.io) AuraDB Professional on GCP (*.databases.neo4j.io) AuraDS Enterprise on GCP (*.databases.neo4j.io) AuraDS on GCP (*.databases.neo4j.io) AuraDB Business Critical (*.databases.neo4j.io) on GCP Aura API (api.neo4j.io) AuraDB Free (*.databases.neo4j.io)
2025-10-20
Several operations degraded for AWS instances in region us-east-1 Ongoing
AuraDB Virtual Dedicated Cloud on AWS (*.databases.neo4j.io) AuraDB Professional on AWS (*.databases.neo4j.io) AuraDS on AWS (*.databases.neo4j.io) AuraDS Enterprise on AWS (*.databases.neo4j.io) AuraDB Business Critical (*.databases.neo4j.io) on AWS Aura Graph Analytics on AWS
Aura operations on AWS affected by an incident in US-EAST-1 region Ongoing
AuraDB Virtual Dedicated Cloud on AWS (*.databases.neo4j.io) AuraDB Professional on AWS (*.databases.neo4j.io) AuraDS on AWS (*.databases.neo4j.io) AuraDS Enterprise on AWS (*.databases.neo4j.io) AuraDB Business Critical (*.databases.neo4j.io) on AWS Aura Graph Analytics on AWS
2025-08-25
Database instance write performance impacted Ongoing
AuraDB Virtual Dedicated Cloud on AWS (*.databases.neo4j.io) AuraDB Professional on AWS (*.databases.neo4j.io) AuraDS on AWS (*.databases.neo4j.io) AuraDS Enterprise on AWS (*.databases.neo4j.io) AuraDB Business Critical (*.databases.neo4j.io) on AWS Aura Graph Analytics on AWS AuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io) AuraDB Professional on Azure (*.databases.neo4j.io) AuraDS Enterprise on Azure (*.databases.neo4j.io) AuraDS on Azure (*.databases.neo4j.io) AuraDB Business Critical (*.databases.neo4j.io) on Azure Aura Graph Analytics on Azure AuraDB Virtual Dedicated Cloud on GCP (*.databases.neo4j.io) AuraDB Professional on GCP (*.databases.neo4j.io) AuraDS Enterprise on GCP (*.databases.neo4j.io) AuraDS on GCP (*.databases.neo4j.io) AuraDB Business Critical (*.databases.neo4j.io) on GCP Aura Graph Analytics on GCP AuraDB Free (*.databases.neo4j.io)
2025-08-22
CMI & Instance Operations Unavailable Ongoing
Aura Console (console.neo4j.io) Data Importer (data-importer.neo4j.io) Aura Customer Metrics (customer-metrics-api.neo4j.io)
2025-08-19
Some issues with backups Ongoing
AuraDB Virtual Dedicated Cloud on AWS (*.databases.neo4j.io) AuraDB Professional on AWS (*.databases.neo4j.io) AuraDS on AWS (*.databases.neo4j.io) AuraDS Enterprise on AWS (*.databases.neo4j.io) AuraDB Business Critical (*.databases.neo4j.io) on AWS Aura Graph Analytics on AWS AuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io) AuraDB Professional on Azure (*.databases.neo4j.io) AuraDS Enterprise on Azure (*.databases.neo4j.io) AuraDS on Azure (*.databases.neo4j.io) AuraDB Business Critical (*.databases.neo4j.io) on Azure Aura Graph Analytics on Azure AuraDB Virtual Dedicated Cloud on GCP (*.databases.neo4j.io) AuraDB Professional on GCP (*.databases.neo4j.io) AuraDS Enterprise on GCP (*.databases.neo4j.io) AuraDS on GCP (*.databases.neo4j.io) AuraDB Business Critical (*.databases.neo4j.io) on GCP Aura Graph Analytics on GCP
2025-06-30
Public role privilege modification impacted for some Business Critical instances Ongoing
AuraDB Business Critical (*.databases.neo4j.io) on AWS AuraDB Business Critical (*.databases.neo4j.io) on Azure AuraDB Business Critical (*.databases.neo4j.io) on GCP
2025-06-27
AuraDB Business Critical : Issues running queries Ongoing
AuraDB Business Critical (*.databases.neo4j.io) on AWS AuraDB Business Critical (*.databases.neo4j.io) on Azure AuraDB Business Critical (*.databases.neo4j.io) on GCP
2025-06-12
Aura Console is currently unreachable Ongoing
Aura Console (console.neo4j.io)
2025-06-10
Connectivity Issues for Aura Free instances via new Console UI Resolved
Aura Console (console.neo4j.io) AuraDB Free (*.databases.neo4j.io)
2025-05-21
Increased Latency on Customer Metric Integration Requests Ongoing
AuraDB Virtual Dedicated Cloud on AWS (*.databases.neo4j.io) AuraDB Professional on AWS (*.databases.neo4j.io) AuraDS on AWS (*.databases.neo4j.io) AuraDS Enterprise on AWS (*.databases.neo4j.io) AuraDB Business Critical (*.databases.neo4j.io) on AWS AuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io) AuraDB Professional on Azure (*.databases.neo4j.io) AuraDS Enterprise on Azure (*.databases.neo4j.io) AuraDS on Azure (*.databases.neo4j.io) AuraDB Business Critical (*.databases.neo4j.io) on Azure AuraDB Virtual Dedicated Cloud on GCP (*.databases.neo4j.io) AuraDB Professional on GCP (*.databases.neo4j.io) AuraDS Enterprise on GCP (*.databases.neo4j.io) AuraDS on GCP (*.databases.neo4j.io) AuraDB Business Critical (*.databases.neo4j.io) on GCP AuraDB Free (*.databases.neo4j.io)
2025-05-07
Metrics Unavailability Across All Instance Tiers Ongoing
AuraDB Virtual Dedicated Cloud on AWS (*.databases.neo4j.io) AuraDB Professional on AWS (*.databases.neo4j.io) AuraDS on AWS (*.databases.neo4j.io) AuraDS Enterprise on AWS (*.databases.neo4j.io) AuraDB Business Critical (*.databases.neo4j.io) on AWS AuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io) AuraDB Professional on Azure (*.databases.neo4j.io) AuraDS Enterprise on Azure (*.databases.neo4j.io) AuraDS on Azure (*.databases.neo4j.io) AuraDB Business Critical (*.databases.neo4j.io) on Azure AuraDB Virtual Dedicated Cloud on GCP (*.databases.neo4j.io) AuraDB Professional on GCP (*.databases.neo4j.io) AuraDS Enterprise on GCP (*.databases.neo4j.io) AuraDS on GCP (*.databases.neo4j.io) AuraDB Business Critical (*.databases.neo4j.io) on GCP AuraDB Free (*.databases.neo4j.io)
2025-04-03
Intermittent Certificate issues with Support Portal Resolved
Customer Support Portal (support.neo4j.com)
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