Jumio Status

Real-time status, uptime history and incident reports for Jumio.

Operational

All systems are operational. No ongoing Jumio outages.

Get notified View status page

Service Health — Last 24 Hours

Updated every 15 min
24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data

Component Status

All systems operational
Third Party Services Operational
Identity Verification Callback Operational
AML Screening Operational
Customer Portal Operational
Doc Proof Operational
Identity Verification Callback Operational
Customer Portal Operational
Fastfill API Operational
performNetverify API Operational
Identity Verification Web Operational
US data center Operational
Authentication Operational
Jumio Platform - Unified Portal Operational
Authentication Operational
Identity Verification SDK Operational
performNetverify API Operational
AML Screening Operational
Identity Verification Processing Operational
Identity Verification SDK Operational
Jumio Platform Processing Operational
Doc Proof Operational
CPF Validation Operational
Jumio Platform Processing Operational
Customer Portal Operational
Doc Proof Operational
Identity Verification Web Operational
Identity Verification Callback Operational
AML Screening Operational
Jumio Platform - Unified Portal Operational
Identity Verification Processing Operational
Doc Proof Processing Operational
Authentication Operational
SGP data center Operational
Identity Verification SDK Operational
Identity Verification Retrieval API Operational
Doc Proof Processing Operational
Doc Proof Processing Operational
Identity Verification Retrieval API Operational
Identity Verification Retrieval API Operational
Fastfill API Operational
performNetverify API Operational
EU data center Operational
Fastfill API Operational
Email Check Operational
Identity Verification Web Operational
Identity Verification Processing Operational
Jumio Platform Processing Operational
Jumio Platform - Unified Portal Operational

Uptime Statistics

100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked

Recent Incidents & Outages

View official page
2026-05-09
Service Instability for Identity Verification & Authentication - (US DC) Resolved
Identity Verification Web Identity Verification SDK Identity Verification Processing Jumio Platform Processing Authentication
2026-04-23
Delay in Processing Identity Verification Transactions Resolved
Identity Verification Processing Identity Verification Processing Identity Verification Processing
2026-04-06
Delay in Transactions Retrieval - US DC Resolved
Identity Verification Retrieval API
2026-04-01
Delay in Transactions Retrieval - US DC Resolved
Identity Verification Retrieval API
2026-03-26
Delay in Processing Identity Verification Transactions Resolved
Identity Verification Processing Identity Verification Processing Identity Verification Processing
2026-03-17
Delay in Transactions Retrieval - US DC Resolved
2026-01-05
2026-01-05 Delay in Processing Identity Verification Transactions (EU Datacenter) Resolved
Identity Verification Processing Identity Verification Processing Identity Verification Processing
2025-12-09
Scheduled Maintenance-SGP Data Center Capacity Load Test on December 10th Resolved
Identity Verification Web Identity Verification SDK Identity Verification Processing Identity Verification Retrieval API Identity Verification Callback
2025-11-19
Delay in Processing Identity Verification Transactions Resolved
Identity Verification Processing Identity Verification Processing Identity Verification Processing
2025-10-27
Delay in Processing Identity Verification Transactions Resolved
Identity Verification Processing Identity Verification Processing Identity Verification Processing
2025-10-20
Service Instability Resolved
performNetverify API Identity Verification Web Identity Verification SDK Identity Verification Retrieval API Identity Verification Processing Identity Verification Callback Customer Portal Doc Proof Processing Fastfill API Doc Proof AML Screening Jumio Platform Processing Jumio Platform - Unified Portal Authentication
2025-09-11
Cross Transaction Risk (CTR) Instability - ALL DC Resolved
2025-08-07
Delay in Transactions Retrieval - EU DC Resolved
2025-07-29
Service Instability for Identity Verification & Authentication - (US DC) Resolved
Identity Verification Processing Authentication
2025-07-16
Delay in Processing Identity Verifications & Doc Proof Transactions Resolved
Identity Verification Processing Identity Verification Processing Identity Verification Processing Doc Proof Processing Doc Proof Processing Doc Proof Processing
2025-07-08
2025-07-08 Delay in Processing Identity Verification Transactions in US Datacenter Resolved
Identity Verification Processing Identity Verification Processing Identity Verification Processing
2025-06-17
2025-06-16 - Service Instability for Identity Verification & Authentication - (All DC) Resolved
Identity Verification Web Identity Verification Web Identity Verification Web Authentication Authentication Authentication
2025-06-03
2025-06-02 Delay in Processing ID Verification Transactions (U.S ,EU,SGP) Resolved
performNetverify API performNetverify API performNetverify API Identity Verification Web Identity Verification Web Identity Verification Web Identity Verification SDK Identity Verification SDK Identity Verification SDK
2025-05-13
Service Instability - (US) Resolved
2025-04-12
Delay in Processing Identity Verification Transactions Resolved
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