Status checker
Is Jira Service Management down right now?
Live Jira Service Management status is shown below, checked every few minutes.
Is Jira Service Management down, or is it just you? This page tracks Jira Service Management status against its official status page and shows any Jira Service Management outage as it happens: current incidents, outage history and reports from other users.
Checked continuously from Jira Service Management's official status page.
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Jira Service Management outage history
- Incidents, 90 days
- 11
- Last incident
- Oct 1, 2026
- Typical gap
- 3 days
- Most affected
- Jira Service Management Web
The last 20 incidents Jira Service Management published ran from Jun 8, 2026 to Oct 1, 2026, 11 of them in the 90 days to Oct 19, 2026. The most recent was "Job processing and scheduling is degraded affecting multiple Atlassian products" on Oct 1, 2026. Jira Service Management Web (19), Service Portal (15) and Authentication and User Management (14) were named in the most incidents. Incidents came roughly every 3 days. The busiest month was September 2026, with 5. Jira Service Management's status page lists 13 components.
Jira Service Management outage reports
Reports submitted by people using Jira Service Management, over the last 24 hours.
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Service health - last 24 hours
Live metrics load from Pagerly's Jira Service Management monitors.
Component status
Jira Service Management lists 13 components on its official status page.
- Purchasing & LicensingChecking
- Automation for JiraChecking
- Opsgenie Incident FlowChecking
- Opsgenie Incident FlowChecking
- SignupChecking
- AssetsChecking
- Authentication and User ManagementChecking
- AssistChecking
- Jira Service Management Email RequestsChecking
- Opsgenie Alert FlowChecking
- Opsgenie Alert FlowChecking
- Service PortalChecking
Uptime statistics
- Last 7 days
- Last 30 days
- Last 90 days
Uptime figures load live from monitor history.
Recent incidents and outages
Incidents published on the provider's own status page, most recent first.
| Incident | Started | State |
|---|---|---|
| Degraded Performance Viewing Issues and BoardsJira Service Management Web, Service Portal | Sep 24, 2026 | Resolved |
| Jira Service Management - Degradation with Affected Services FieldJira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow, Opsgenie Incident Flow, Opsgenie Alert Flow, Jira Service Management Email Requests, Authentication and User Management, Purchasing & Licensing, Signup, Automation for Jira, Assist, Assets | Sep 3, 2026 | Resolved |
| Jira - Work Item transition failuresJira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow, Opsgenie Incident Flow, Opsgenie Alert Flow, Jira Service Management Email Requests, Authentication and User Management, Purchasing & Licensing, Signup, Automation for Jira, Assist, Assets | Sep 1, 2026 | Resolved |
| Notifications are delayedJira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow, Opsgenie Incident Flow, Opsgenie Alert Flow, Jira Service Management Email Requests, Authentication and User Management, Purchasing & Licensing, Signup, Automation for Jira, Assist, Assets | Aug 25, 2026 | Resolved |
| Degraded performance of NotificationsJira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow, Opsgenie Incident Flow, Opsgenie Alert Flow, Jira Service Management Email Requests, Authentication and User Management, Purchasing & Licensing, Signup, Automation for Jira, Assist, Assets | Aug 24, 2026 | Resolved |
| Performance and access related issues with JiraJira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow, Opsgenie Incident Flow, Opsgenie Alert Flow, Jira Service Management Email Requests, Authentication and User Management, Purchasing & Licensing, Signup, Automation for Jira, Assist, Assets | Aug 7, 2026 | Resolved |
| Degraded performance of JIRAJira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow, Opsgenie Incident Flow, Opsgenie Alert Flow, Jira Service Management Email Requests, Authentication and User Management, Purchasing & Licensing, Signup, Automation for Jira, Assist, Assets | Aug 7, 2026 | Resolved |
| Voice call failures for some India based numbersJira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow, Opsgenie Incident Flow, Opsgenie Alert Flow, Jira Service Management Email Requests, Authentication and User Management, Purchasing & Licensing, Signup, Automation for Jira, Assist, Assets | Jul 21, 2026 | Resolved |
| Degraded performance of Jira Automation rulesJira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow, Opsgenie Incident Flow, Opsgenie Alert Flow, Jira Service Management Email Requests, Authentication and User Management, Purchasing & Licensing, Signup, Automation for Jira, Assist, Assets | Jul 20, 2026 | Resolved |
| Degraded performance of Jira Automation rulesJira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow, Opsgenie Incident Flow, Opsgenie Alert Flow, Jira Service Management Email Requests, Authentication and User Management, Purchasing & Licensing, Signup, Automation for Jira, Assist, Assets | Jul 20, 2026 | Resolved |
| Jira : Incoming emails partial outageJira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow, Opsgenie Incident Flow, Opsgenie Alert Flow, Jira Service Management Email Requests, Authentication and User Management, Purchasing & Licensing, Signup, Automation for Jira, Assist, Assets | Jun 19, 2026 | Resolved |
| Unable to load Assets pageJira Service Management Web | Jun 10, 2026 | Resolved |
| Delays in processing incoming Emails, Work Item notifications, and Scheduled Triggers in Marketplace AppsJira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow, Opsgenie Incident Flow, Opsgenie Alert Flow, Jira Service Management Email Requests, Authentication and User Management, Purchasing & Licensing, Signup, Automation for Jira, Assist | Jun 10, 2026 | Resolved |
| Some users experiencing issues viewing boards and work itemsJira Service Management Web | Jun 9, 2026 | Resolved |
| Users experiencing issues loading work items in Jira and JSMJira Service Management Web, Authentication and User Management | Jun 8, 2026 | Resolved |
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Frequently asked questions
Is Jira Service Management down right now?
The status at the top of this page is checked against Jira Service Management's official status page every few minutes. If Jira Service Management has an outage or degraded performance, it shows there along with the affected components.
When was the last Jira Service Management outage?
The most recent incident Jira Service Management published was "Job processing and scheduling is degraded affecting multiple Atlassian products" on Oct 1, 2026, affecting Jira Service Management Email Requests, Automation for Jira. It was one of 11 in the 90 days to Oct 19, 2026.
Which parts of Jira Service Management have the most incidents?
Across the last 20 incidents on record, the components named most often were Jira Service Management Web (19 incidents), Service Portal (15 incidents) and Authentication and User Management (14 incidents).
How do I get notified when Jira Service Management goes down?
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