Genetec Cloud Products Status
Real-time status, uptime history and incident reports for Genetec Cloud Products.
Operational
All systems are operational. No ongoing Genetec Cloud Products outages.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalClearID - Australia Operational
Web, desktop, and Mobile applications Operational
ClearID - Europe Operational
Operations Center Operational
Operations Center - Canada Central Operational
Database Backup Service Operational
Operations Center - Australia East Operational
Australia East (aus-east.ops.center) Operational
Clearance - US Government Operational
Communications Operational
Curb Sense Operational
Clearance - Canada Operational
US (https://ops.center) Operational
Video Streaming Operational
Access Control Operational
Security Center SaaS Operational
Operations Center - US Operational
United Kingdom Operational
Canada Central (https://ca-central.ops.center) Operational
US Government Operational
Canada (https://ca.cloudrunner.tech) Operational
ClearID - Canada Operational
Europe Operational
Synergis SaaS Operational
ClearID - Global US Operational
Europe West (eu-west.ops.center) Operational
Streamvault Operational
Cloudrunner - US Government Operational
Clearance - Australia Operational
Genetec Update Service (GUS) Operational
Canada Operational
Synergis SaaS Operational
Canada (https://portal.ca.clearid.io/) Operational
Streamvault Operational
Cloudrunner - Canada Operational
ClearID - Demo Operational
System Management portal (subscriptions.genetec.com) Operational
Device management (enrollment and device configuration) Operational
Demo (https://demo.clearid.io) Operational
Clearance - United Kingdom Operational
Clearance - US Operational
Clearance Operational
Communications Operational
Cloud Storage Operational
Australia (https://au.cloudrunner.tech) Operational
Genetec Update Service (GUS) Operational
Australia (https://portal.au.clearid.io/) Operational
Web, desktop, and Mobile applications Operational
Access Control Operational
Video Recordings Operational
Operations Center - Europe West Operational
Cloud Storage Operational
Clearance - Europe Operational
Cloudrunner - Australia Operational
Australia Operational
Investigation Operational
Device management (enrollment and device configuration) Operational
Global US (https://portal.clearid.io) Operational
Investigation Operational
Europe (https://portal.eu.clearid.io/) Operational
Video Recordings Operational
Video Streaming Operational
ClearID Operational
US Government (https://portal.autovu.cloud) Operational
US Operational
System Management portal (subscriptions.genetec.com) Operational
Cloudrunner Operational
Uptime Statistics
68.42%
Last 30 days
68.42%
Last 90 days
68.42%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-08-07
Clearance - Services Unavailable Resolved
Syncing Issue Affecting Newly Enrolled Access Control Devices Resolved
2026-08-06
Potential issue affecting Security Center SaaS → Enrollment of Cloudlink cameras in Australia Resolved
2026-08-05
AutoVu Cloudrunner Functionality Degradation Resolved
2026-08-04
Investigating a potential issue of email deliverability Resolved
AutoVu Cloudrunner Functionality Degradation Resolved
2026-07-29
Potential issue affecting Clearance → Clearance - US East US Resolved
2026-07-28
Clearance Performance Degradation for search capabilities Resolved
2026-07-23
Connectivity Issue in West US Resolved
Cloudrunner Camera Connectivity Issue – New Mexico Region Resolved
Genetec login functionality degradation Resolved
2026-07-15
Security Center SaaS – Problems with New Entities and Events in Operational Applications Resolved
2026-07-14
Login Service Instability Resolved
2026-07-10
Access to SC SaaS Configuration Resolved
2026-07-08
Potential issue affecting SC SaaS → Web, desktop, and Mobile applications Global Resolved
2026-07-14
Investigating a potential issue of email deliverability Resolved
2026-06-30
Clearance search results are delayed in Canada region Resolved
2026-06-23
Axis Direct-to-cloud device Enrollment Problems Resolved
2026-06-19
Potential issue affecting Clearance Resolved
2026-06-16
Potential issue affecting SC SaaS → Web, desktop, and Mobile applications East US 2 Resolved
Pagerly Aggregated Monitor
Monitor 5,000+ Services — all in one place
Expires Jun 30, 2026
Notify via
Email
Page
SMS
Call
Webhook
Slack
1,000+ Organizations
Trust Pagerly Monitor to keep their services online, 24/7
Trusted by teams at
Feature Comparison
Pagerly vs. Other Monitoring Tools
| Feature |
Pagerly
|
DownDetector | IsItDownRightNow | StatusPage.io |
|---|---|---|---|---|
| Real-time checks (60s) |
Crowdsourced + Monitoring
|
Crowd-sourced | ||
| Slack & Teams alerts | Paid only | |||
| On-call auto-paging | ||||
| Component-level status | ||||
| Monitor 3,000+ services | Limited | |||
| Custom webhooks | Paid only | |||
| Free tier | Limited |
Integrations
Get Notified instantly
Connect with your favorite tools
Get Started with Pagerly
Empower Your Team's Efficiency Today