
Is Genesys Down?
All systems are operational. No ongoing Genesys outages.
Affected Components
No affected componentsAll Components
Americas (Canada) - ✔️EMEA (Zurich) - ✔️
Voicemail - ✔️
Asia Pacific (Seoul) - ✔️
Americas (US West) - ✔️
Americas (US West) - ✔️
EMEA (UAE) - ✔️
Americas (Canada) - ✔️
EMEA (London) - ✔️
Asia Pacific (Tokyo) - ✔️
Americas (US West) - ✔️
Asia Pacific (Seoul) - ✔️
EMEA (Frankfurt) - ✔️
Asia Pacific (Osaka) - ✔️
EMEA (London) - ✔️
Asia Pacific (Osaka) - ✔️
EMEA (Frankfurt) - ✔️
Asia Pacific (Tokyo) - ✔️
Americas (Canada) - ✔️
Americas (Sao Paulo) - ✔️
Asia Pacific (Osaka) - ✔️
Asia Pacific (Mumbai) - ✔️
EMEA (Dublin) - ✔️
EMEA (Frankfurt) - ✔️
Americas (US West) - ✔️
ACD Routing - ✔️
Asia Pacific (Osaka) - ✔️
Asia Pacific (Tokyo) - ✔️
Asia Pacific (Tokyo) - ✔️
Chat - ✔️
EMEA (UAE) - ✔️
FedRAMP - ✔️
Americas (US East) - ✔️
Asia Pacific (Mumbai) - ✔️
EMEA (Frankfurt) - ✔️
Recording - ✔️
EMEA (Dublin) - ✔️
Americas (US East) - ✔️
Asia Pacific (Sydney) - ✔️
EMEA (UAE) - ✔️
EMEA (Zurich) - ✔️
EMEA (Dublin) - ✔️
Asia Pacific (Osaka) - ✔️
Americas (US West) - ✔️
EMEA (Dublin) - ✔️
EMEA (Dublin) - ✔️
Asia Pacific (Tokyo) - ✔️
FedRAMP - ✔️
EMEA (London) - ✔️
EMEA (UAE) - ✔️
Americas (Sao Paulo) - ✔️
Asia Pacific (Seoul) - ✔️
EMEA (Dublin) - ✔️
Directory - ✔️
Asia Pacific (Sydney) - ✔️
EMEA (UAE) - ✔️
EMEA (London) - ✔️
FedRAMP - ✔️
Americas (US East) - ✔️
Asia Pacific (Sydney) - ✔️
EMEA (Frankfurt) - ✔️
Outbound Calls - ✔️
GenesysCloud Soft Phone - ✔️
EMEA (Frankfurt) - ✔️
EMEA (UAE) - ✔️
Workforce Optimization - ✔️
Americas (US East) - ✔️
EMEA (Zurich) - ✔️
Data Sync Integrations - ✔️
FedRAMP - ✔️
FedRAMP - ✔️
Asia Pacific (Seoul) - ✔️
EMEA (Zurich) - ✔️
Americas (Canada) - ✔️
Americas (Sao Paulo) - ✔️
Asia Pacific (Seoul) - ✔️
Video - ✔️
FedRAMP - ✔️
Americas (Canada) - ✔️
Asia Pacific (Mumbai) - ✔️
Asia Pacific (Osaka) - ✔️
Americas (Canada) - ✔️
Americas (US West) - ✔️
Asia Pacific (Mumbai) - ✔️
EMEA (Frankfurt) - ✔️
Asia Pacific (Seoul) - ✔️
EMEA (Zurich) - ✔️
Americas (US West) - ✔️
Asia Pacific (Tokyo) - ✔️
Asia Pacific (Tokyo) - ✔️
Americas (Sao Paulo) - ✔️
Asia Pacific (Mumbai) - ✔️
Americas (US West) - ✔️
FedRAMP - ✔️
EMEA (UAE) - ✔️
EMEA (Zurich) - ✔️
EMEA (Dublin) - ✔️
EMEA (Zurich) - ✔️
Americas (Sao Paulo) - ✔️
Americas (US West) - ✔️
FedRAMP - ✔️
Americas (US West) - ✔️
Asia Pacific (Sydney) - ✔️
EMEA (London) - ✔️
Americas (US West) - ✔️
Americas (Sao Paulo) - ✔️
Americas (Canada) - ✔️
Asia Pacific (Seoul) - ✔️
Asia Pacific (Tokyo) - ✔️
EMEA (UAE) - ✔️
Americas (US East) - ✔️
Asia Pacific (Seoul) - ✔️
FedRAMP - ✔️
Americas (Sao Paulo) - ✔️
EMEA (Frankfurt) - ✔️
EMEA (UAE) - ✔️
EMEA (Frankfurt) - ✔️
Americas (US East) - ✔️
EMEA (Zurich) - ✔️
EMEA (Zurich) - ✔️
EMEA (Frankfurt) - ✔️
Asia Pacific (Osaka) - ✔️
Americas (US East) - ✔️
Americas (US East) - ✔️
Asia Pacific (Seoul) - ✔️
Documents - ✔️
Americas (US West) - ✔️
Americas (Canada) - ✔️
EMEA (UAE) - ✔️
Asia Pacific (Mumbai) - ✔️
Americas (US East) - ✔️
Asia Pacific (Seoul) - ✔️
Asia Pacific (Osaka) - ✔️
Asia Pacific (Osaka) - ✔️
Asia Pacific (Tokyo) - ✔️
Asia Pacific (Sydney) - ✔️
Americas (US East) - ✔️
Asia Pacific (Sydney) - ✔️
EMEA (Frankfurt) - ✔️
Asia Pacific (Sydney) - ✔️
Americas (Sao Paulo) - ✔️
Asia Pacific (Mumbai) - ✔️
Scripts - ✔️
IVR - ✔️
EMEA (Zurich) - ✔️
Asia Pacific (Tokyo) - ✔️
Asia Pacific (Seoul) - ✔️
EMEA (London) - ✔️
Americas (Sao Paulo) - ✔️
Americas (US East) - ✔️
EMEA (UAE) - ✔️
Asia Pacific (Sydney) - ✔️
FedRAMP - ✔️
EMEA (Dublin) - ✔️
EMEA (Zurich) - ✔️
EMEA (UAE) - ✔️
Asia Pacific (Mumbai) - ✔️
Asia Pacific (Seoul) - ✔️
Americas (US West) - ✔️
Americas (Sao Paulo) - ✔️
Asia Pacific (Osaka) - ✔️
Americas (US East) - ✔️
EMEA (Dublin) - ✔️
Americas (Canada) - ✔️
EMEA (Frankfurt) - ✔️
Inbound Calls - ✔️
Asia Pacific (Sydney) - ✔️
Americas (US West) - ✔️
Asia Pacific (Tokyo) - ✔️
EMEA (London) - ✔️
Asia Pacific (Sydney) - ✔️
EMEA (Frankfurt) - ✔️
Americas (Sao Paulo) - ✔️
FedRAMP - ✔️
Asia Pacific (Mumbai) - ✔️
EMEA (Dublin) - ✔️
EMEA (London) - ✔️
Americas (Canada) - ✔️
Asia Pacific (Tokyo) - ✔️
FedRAMP - ✔️
EMEA (Frankfurt) - ✔️
EMEA (Dublin) - ✔️
Asia Pacific (Sydney) - ✔️
EMEA (UAE) - ✔️
Asia Pacific (Mumbai) - ✔️
Asia Pacific (Seoul) - ✔️
EMEA (Frankfurt) - ✔️
EMEA (Zurich) - ✔️
EMEA (Zurich) - ✔️
EMEA (Zurich) - ✔️
Americas (US East) - ✔️
Americas (Sao Paulo) - ✔️
Asia Pacific (Mumbai) - ✔️
Americas (Canada) - ✔️
EMEA (Dublin) - ✔️
Asia Pacific (Tokyo) - ✔️
EMEA (London) - ✔️
Americas (US East) - ✔️
Americas (US West) - ✔️
Americas (US West) - ✔️
Asia Pacific (Sydney) - ✔️
FedRAMP - ✔️
Americas (Canada) - ✔️
Americas (Sao Paulo) - ✔️
EMEA (Zurich) - ✔️
EMEA (Zurich) - ✔️
Asia Pacific (Seoul) - ✔️
EMEA (Zurich) - ✔️
Quality Management - ✔️
Americas (US East) - ✔️
EMEA (Dublin) - ✔️
EMEA (London) - ✔️
Asia Pacific (Mumbai) - ✔️
Asia Pacific (Osaka) - ✔️
Americas (Sao Paulo) - ✔️
Asia Pacific (Tokyo) - ✔️
Asia Pacific (Seoul) - ✔️
FedRAMP - ✔️
Asia Pacific (Osaka) - ✔️
Americas (Canada) - ✔️
Americas (Canada) - ✔️
EMEA (Frankfurt) - ✔️
Email - ✔️
Americas (US West) - ✔️
Americas (US East) - ✔️
Asia Pacific (Mumbai) - ✔️
Asia Pacific (Sydney) - ✔️
EMEA (Frankfurt) - ✔️
Asia Pacific (Seoul) - ✔️
Americas (Canada) - ✔️
Asia Pacific (Mumbai) - ✔️
EMEA (London) - ✔️
EMEA (UAE) - ✔️
Asia Pacific (Tokyo) - ✔️
EMEA (UAE) - ✔️
Asia Pacific (Mumbai) - ✔️
Asia Pacific (Mumbai) - ✔️
Asia Pacific (Sydney) - ✔️
Screen Share - ✔️
Asia Pacific (Mumbai) - ✔️
Asia Pacific (Tokyo) - ✔️
Americas (Sao Paulo) - ✔️
Americas (Canada) - ✔️
EMEA (Dublin) - ✔️
Asia Pacific (Sydney) - ✔️
Asia Pacific (Seoul) - ✔️
EMEA (UAE) - ✔️
Americas (Sao Paulo) - ✔️
EMEA (London) - ✔️
EMEA (UAE) - ✔️
Social - ✔️
EMEA (London) - ✔️
Asia Pacific (Mumbai) - ✔️
EMEA (Frankfurt) - ✔️
EMEA (Dublin) - ✔️
Asia Pacific (Mumbai) - ✔️
Asia Pacific (Osaka) - ✔️
Asia Pacific (Osaka) - ✔️
Americas (Sao Paulo) - ✔️
Asia Pacific (Tokyo) - ✔️
Americas (Sao Paulo) - ✔️
FedRAMP - ✔️
EMEA (UAE) - ✔️
Asia Pacific (Sydney) - ✔️
Asia Pacific (Tokyo) - ✔️
FedRAMP - ✔️
Platform - ✔️
Americas (Sao Paulo) - ✔️
Asia Pacific (Mumbai) - ✔️
Fax - ✔️
Americas (US West) - ✔️
Asia Pacific (Sydney) - ✔️
EMEA (Frankfurt) - ✔️
EMEA (Frankfurt) - ✔️
Americas (Sao Paulo) - ✔️
EMEA (Dublin) - ✔️
Asia Pacific (Osaka) - ✔️
EMEA (London) - ✔️
Americas (US East) - ✔️
EMEA (London) - ✔️
EMEA (Frankfurt) - ✔️
EMEA (Zurich) - ✔️
Americas (US West) - ✔️
EMEA (London) - ✔️
Americas (US East) - ✔️
Asia Pacific (Seoul) - ✔️
Asia Pacific (Mumbai) - ✔️
Asia Pacific (Tokyo) - ✔️
Asia Pacific (Seoul) - ✔️
EMEA (London) - ✔️
Americas (US West) - ✔️
Asia Pacific (Tokyo) - ✔️
Asia Pacific (Osaka) - ✔️
Asia Pacific (Tokyo) - ✔️
Asia Pacific (Seoul) - ✔️
Americas (Canada) - ✔️
Asia Pacific (Seoul) - ✔️
Asia Pacific (Sydney) - ✔️
Americas (US West) - ✔️
EMEA (Dublin) - ✔️
Americas (Sao Paulo) - ✔️
Asia Pacific (Osaka) - ✔️
Asia Pacific (Tokyo) - ✔️
EMEA (Zurich) - ✔️
EMEA (Zurich) - ✔️
EMEA (UAE) - ✔️
Asia Pacific (Sydney) - ✔️
Asia Pacific (Osaka) - ✔️
Americas (Canada) - ✔️
FedRAMP - ✔️
Asia Pacific (Seoul) - ✔️
Asia Pacific (Seoul) - ✔️
EMEA (Dublin) - ✔️
EMEA (London) - ✔️
Americas (Canada) - ✔️
EMEA (Dublin) - ✔️
EMEA (London) - ✔️
EMEA (Zurich) - ✔️
Americas (Sao Paulo) - ✔️
EMEA (London) - ✔️
EMEA (UAE) - ✔️
Asia Pacific (Mumbai) - ✔️
Americas (US West) - ✔️
FedRAMP - ✔️
Americas (Canada) - ✔️
Asia Pacific (Sydney) - ✔️
Asia Pacific (Sydney) - ✔️
Login - ✔️
Americas (US West) - ✔️
Americas (Canada) - ✔️
Americas (US East) - ✔️
Reporting - ✔️
Americas (US East) - ✔️
FedRAMP - ✔️
Asia Pacific (Sydney) - ✔️
Asia Pacific (Osaka) - ✔️
EMEA (Dublin) - ✔️
EMEA (Zurich) - ✔️
EMEA (London) - ✔️
EMEA (UAE) - ✔️
Asia Pacific (Osaka) - ✔️
EMEA (UAE) - ✔️
Asia Pacific (Osaka) - ✔️
Asia Pacific (Tokyo) - ✔️
FedRAMP - ✔️
EMEA (Zurich) - ✔️
Americas (US East) - ✔️
EMEA (Dublin) - ✔️
Americas (Canada) - ✔️
Co-Browse - ✔️
EMEA (Frankfurt) - ✔️
FedRAMP - ✔️
FedRAMP - ✔️
Asia Pacific (Sydney) - ✔️
EMEA (Dublin) - ✔️
EMEA (London) - ✔️
Americas (Canada) - ✔️
EMEA (Frankfurt) - ✔️
FedRAMP - ✔️
EMEA (London) - ✔️
Asia Pacific (Osaka) - ✔️
Asia Pacific (Mumbai) - ✔️
Americas (US East) - ✔️
EMEA (UAE) - ✔️
Americas (US East) - ✔️
Americas (Sao Paulo) - ✔️
EMEA (Dublin) - ✔️
Asia Pacific (Osaka) - ✔️
Utilise Slack Collaboration Fully


Clients
We've been so lucky to work with
a lot of great clients. Here's a few.
a lot of great clients. Here's a few.
• Production
Producer and manufacturer of high quality climate friendly products.
• Marketing
A forward thinking and innovative marketing company from Australia.
• Digital Publishing
Market leader in digital publishing of ebooks and digital materials.
• SaaS
An innovative company providing an all-in-one CRM solution globally.

Clients
We've been so lucky to work with
a lot of great clients. Here's a few.
a lot of great clients. Here's a few.
• Production
Producer and manufacturer of high quality climate friendly products.
• Marketing
A forward thinking and innovative marketing company from Australia.
• Digital Publishing
Market leader in digital publishing of ebooks and digital materials.
• SaaS
An innovative company providing an all-in-one CRM solution globally.

Clients
We've been so lucky to work with
a lot of great clients. Here's a few.
a lot of great clients. Here's a few.
• Production
Producer and manufacturer of high quality climate friendly products.
• Marketing
A forward thinking and innovative marketing company from Australia.
• Digital Publishing
Market leader in digital publishing of ebooks and digital materials.
• SaaS
An innovative company providing an all-in-one CRM solution globally.

Clients
We've been so lucky to work with
a lot of great clients. Here's a few.
a lot of great clients. Here's a few.
• Production
Producer and manufacturer of high quality climate friendly products.
• Marketing
A forward thinking and innovative marketing company from Australia.
• Digital Publishing
Market leader in digital publishing of ebooks and digital materials.
• SaaS
An innovative company providing an all-in-one CRM solution globally.
Integrations
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