Gainsight Status
Real-time status, uptime history and incident reports for Gainsight.
Operational
All systems are operational. No ongoing Gainsight outages.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalGainsight CS - US1 Region Operational
Gainsight CS - US2 Region Operational
US1 Data Ingestion Queue Operational
US1 SAML SSO Authentication Operational
US1 Rules Engine Queue Operational
EU Data Processor Queue Operational
US2 Rules Engine Queue Operational
US - Insight Agent - Powered by Staircase AI Operational
US2 Google SSO Authentication - GSuite Operational
Gainsight CS US2 Application Operational
EU Google SSO Authentication - GSuite Operational
US2 SAML SSO Authentication Operational
Gainsight CS US1 Application Operational
US1 Gainsight Salesforce Integration Operational
EU Data Ingestion Queue Operational
US2 Gainsight Salesforce Integration Operational
EU Gainsight Salesforce Integration Operational
US1 Google SSO Authentication - GSuite Operational
US1 Data Processor Queue Operational
US2 Data Ingestion Queue Operational
EU SAML SSO Authentication Operational
US2 Data Processor Queue Operational
US - Insight Agent - Powered by Staircase AI Operational
Gainsight CS - EU Region Operational
EU - Insight Agent - Powered by Staircase AI Operational
Gainsight CS EU Application Operational
EU Rules Engine Queue Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-05-12
Gainsight CS - US1 - Product filtering incident Resolved
2026-05-08
Gainsight CS - US1 - Rules Engine Queue delays for a subset of customers Resolved
2026-04-02
CS - US2 - Delays in Rules and Data Designer Resolved
2025-11-20
Salesforce Connection Restoration Resolved
2026-03-16
Elevated error rates for Gainsight PX Resolved
2026-01-29
CS - US1: Investigating Elevated Error Rates Ongoing
2025-11-26
SSO Login failures Resolved
2025-11-18
Insight Agent - Powered by Staircase AI - Availability issues Resolved
2025-10-20
Gainsight CS US1 - Queues blocked Temporarily Resolved
2025-08-14
Gainsight CS - US1 - Rules Delays for a subset of customers Resolved
2025-08-11
Gainsight CS pages not loading from Salesforce Envrionment Resolved
Gainsight CS pages not loading from Salesforce Envrionment Resolved
2025-05-27
CS - US1: Investigating Elevated Error Rates Ongoing
2025-05-08
CS - EU: Investigating Elevated Error Rates Resolved
2025-01-23
Gainsight CS - US1 - Latency Resolved
2024-11-22
Restrospective: Issues with C360 Resolved
2024-11-15
Identified rule failures Resolved
2024-10-03
Delays in Journey Orchestrator Resolved
2024-09-04
Gainsight CS - US1 - Degraded Performance Resolved
2024-08-26
Gainsight CS - US1 - Latency Ongoing
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