EcoStruxure IT Status
Real-time status, uptime history and incident reports for EcoStruxure IT.
Operational
All systems are operational. No ongoing EcoStruxure IT outages.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalEcoStruxure Asset Advisor Operational
Push notifications Operational
Notifications Operational
EcoStruxure IT Mobile Operational
EcoStruxure IT Expert Operational
EcoStruxure IT frontpage and help center Operational
EcoStruxure IT Advisor Operational
Smart Connect Integration with ITE and EcoStruxure Asset Advisor Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-05-18
SMS 2FA Login Issue – EcoStruxure IT Expert Ongoing
2026-04-08
Unable to receive data Resolved
2025-11-18
EcoStruxure IT service disruption Resolved
2025-10-20
EcoStruxure IT mobile app push notifications unavailable Resolved
2025-06-03
Issue with smart connect service Resolved
2025-05-08
EcoStruxure IT Support is unavailable Resolved
2025-03-26
Issue with viewing alarms overview in the mobile app Resolved
2025-03-04
Alarm & Report Email Processing Delays Resolved
2025-01-16
Alarm Processing Delays Resolved
2025-01-03
Delayed Processing of Threshold Alarms Resolved
2024-08-19
Measurement Processing Delays Resolved
2024-08-02
Devices not showing in ITE UI but shows up fine on Gateway for some customers Resolved
2024-05-03
Location Setting issue Resolved
2024-04-04
Alarm Processing Delays Resolved
2024-03-19
Measurement Processing Delays Resolved
2024-03-08
Measurement Processing Delays Resolved
EcoStruxure IT mobile app loading issues on Android 14 devices with version 4.2.5b3189 Resolved
2024-03-05
Incidents/Tickets not loading in Ecostruxure IT mobile app. This affects customers with EcoStruxure Asset Advisor subscription only. Resolved
2023-12-25
EcoStruxure IT mobile app push notifications unavailable Resolved
2023-11-29
Issue with smart connect device registration Resolved
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DownDetector | IsItDownRightNow | StatusPage.io |
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| Custom webhooks | Paid only | |||
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