Status checker
Is ecobee down right now?
Live ecobee status is shown below, checked every few minutes.
Is ecobee down, or is it just you? This page tracks ecobee status against its official status page and shows any ecobee outage as it happens: current incidents, outage history and reports from other users.
Checked continuously from ecobee's official status page.
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ecobee outage history
- Incidents, 90 days
- 3
- Last incident
- Sep 15, 2026
- Typical gap
- 14 days
- Most affected
- SmartCamera Online Services
The last 20 incidents ecobee published ran from Aug 27, 2025 to Sep 15, 2026, 3 of them in the 90 days to Oct 19, 2026. The most recent was "Interruption to SmartCamera Online Services" on Sep 15, 2026. SmartCamera Online Services (6), Integration Services (5) and Mobile Services (5) were named in the most incidents. Incidents came roughly every 14 days. The busiest month was October 2025, with 5. ecobee's status page lists 11 components.
ecobee outage reports
Reports submitted by people using ecobee, over the last 24 hours.
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Service health - last 24 hours
Live metrics load from Pagerly's ecobee monitors.
Component status
ecobee lists 11 components on its official status page.
- SubscriptionsChecking
- SmartCamera Online ServicesChecking
- ecobee.comChecking
- Switch+ Online ServicesChecking
- ecobee Public APIChecking
- Integration ServicesChecking
- Mobile ServicesChecking
- SmartBuildingsChecking
- Smart Security Online ServicesChecking
- Alexa Voice ServicesChecking
- Thermostat Online ServicesChecking
Uptime statistics
- Last 7 days
- Last 30 days
- Last 90 days
Uptime figures load live from monitor history.
Recent incidents and outages
Incidents published on the provider's own status page, most recent first.
| Incident | Started | State |
|---|---|---|
| Interruption to SmartCamera Online ServicesSmartCamera Online Services | Sep 15, 2026 | Resolved |
| Interruption to SmartCamera Online ServicesSmartCamera Online Services | Jul 29, 2026 | Resolved |
| Interruption to ecobee Mobile ServicesMobile Services | Jun 11, 2026 | Resolved |
| Interruption to ecobee Integration ServicesIntegration Services | May 19, 2026 | Resolved |
| Interruption to Thermostat Online Servicesecobee Public API | May 19, 2026 | Resolved |
| Interruption to ecobee Mobile ServicesMobile Services | May 18, 2026 | Resolved |
| Interruption to SmartCamera Online ServicesSmartCamera Online Services | Apr 2, 2026 | Resolved |
| Interruption to Thermostat Online ServicesThermostat Online Services, SmartCamera Online Services, Alexa Voice Services, ecobee Public API, Mobile Services, SmartBuildings, Integration Services | Mar 19, 2026 | Resolved |
| Thermostat Runtime Reports Slownessecobee Public API | Feb 23, 2026 | Resolved |
| Interruption to ecobee Smart Security Online ServicesSmart Security Online Services | Jan 19, 2026 | Resolved |
| ecobee Integration ServicesIntegration Services | Jan 9, 2026 | Resolved |
| Interruption to ecobee servicesMobile Services | Nov 18, 2025 | Resolved |
| Interruption to ecobee Mobile ServicesMobile Services | Oct 24, 2025 | Resolved |
| Interruption to SmartCamera Online ServicesSmartCamera Online Services | Oct 20, 2025 | Resolved |
| Interruption to Alexa Voice ServiceAlexa Voice Services | Oct 20, 2025 | Resolved |
Source: status.ecobee.com
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Frequently asked questions
Is ecobee down right now?
The status at the top of this page is checked against ecobee's official status page every few minutes. If ecobee has an outage or degraded performance, it shows there along with the affected components.
When was the last ecobee outage?
The most recent incident ecobee published was "Interruption to SmartCamera Online Services" on Sep 15, 2026, affecting SmartCamera Online Services. It was one of 3 in the 90 days to Oct 19, 2026.
Which parts of ecobee have the most incidents?
Across the last 20 incidents on record, the components named most often were SmartCamera Online Services (6 incidents), Integration Services (5 incidents) and Mobile Services (5 incidents).
How do I get notified when ecobee goes down?
Add ecobee to a Pagerly monitor dashboard and you get an alert in Slack, Teams or Discord the moment an outage is detected, with optional phone, SMS and email paging for whoever is on call.
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