Dixa Status

Real-time status, uptime history and incident reports for Dixa.

Operational

All systems are operational. No ongoing Dixa outages.

Service Health — Last 24 Hours

24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data

Component Status

All systems operational
Inbound Operational
Dixa Knowledge Operational
Agent Interface Operational
Integrations Operational
AI Voice transcripts Operational
Dashboard Operational
Telephony & SMS Operational
Chat & Dixa Messenger Operational
Other Channels Operational
Conversation Offers (WSS connection) Operational
Knowledge Bases Operational
Custom Cards Operational
WhatsApp Operational
Conversation Routing Operational
Trustpilot Operational
Agent Interface Operational
Mim AI agent Operational
Search Operational
Facebook Messenger & Instagram Operational
AI Features Operational
Inbound Operational
AI Co-pilot Operational
Dixa API and Exports API Operational
Flows Operational
Knowledge management Operational
Smart Replies Operational
Outbound Operational
Analytics Operational
Outbound Operational
Data Sync Integrations Operational
Automations Operational
Outbound Webhooks Operational
SMS Operational
Knowledge Operational
Inbound Webhooks Operational
Intent detection Operational
WebRTC Operational
Email Operational

Uptime Statistics

100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked

Recent Incidents & Outages

View official page
2026-04-23
Update delays on Conversation view and Real-Time Dashboard Resolved
Search Dashboard
2026-04-08
Partial outage of Agent Interface connections Ongoing
Agent Interface
2026-03-18
Degraded performance: AiCoPilot: Smart replies Ongoing
Smart Replies
2026-03-11
Degraded performance Ongoing
Agent Interface
2026-03-10
Degraded performance Ongoing
Knowledge Bases
2026-03-02
Degraded performance Ongoing
Agent Interface
2026-02-20
Degraded performance Ongoing
Agent Interface
2026-01-27
Degraded performance - AI Voice transcript Ongoing
AI Voice transcripts
2026-01-06
Degraded performance - Contact Search in Outbound Calling Resolved
Outbound
2025-12-22
Degraded performance - AI voice transcriptions and delayed webhook events Ongoing
Outbound Webhooks AI Voice transcripts
2025-12-16
Intermittent issues with AI features Ongoing
AI Co-pilot
2025-12-08
Search - Partial Outage Resolved
2025-11-18
Degraded performance Ongoing
AI Co-pilot Knowledge Bases Mim AI agent Intent detection Smart Replies
2025-10-20
Degraded performance - telephony services Ongoing
Inbound Outbound
Multiple services disruptions Ongoing
Inbound Outbound WhatsApp WebRTC SMS
2025-10-14
Degraded performance - Translations not working Ongoing
AI Co-pilot
2025-09-09
Degraded performance for Analytics and Real-time Dashboard Ongoing
Analytics
2025-08-26
Mim Data Source Sync Failures Ongoing
Mim AI agent
DNS Configuration Issue Impacting API Connectivity Ongoing
TrustPilot Queue Service Outage Ongoing
Trustpilot

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