Status checker
Is DataGrail down right now?
Live DataGrail status is shown below, checked every few minutes.
Is DataGrail down, or is it just you? This page tracks DataGrail status against its official status page and shows any DataGrail outage as it happens: current incidents, outage history and reports from other users.
Checked continuously from DataGrail's official status page.
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DataGrail outage history
- Incidents, 90 days
- 3
- Last incident
- Oct 5, 2026
- Typical gap
- 57 days
- Most affected
- Request Manager
The last 20 incidents DataGrail published ran from May 5, 2021 to Oct 5, 2026, 3 of them in the 90 days to Oct 13, 2026. The most recent was "We’ve identified an issue causing the Privacy Request Center to load inconsistently and are investigating." on Oct 5, 2026. Request Manager (14), Intake Forms (8) and Live Data Map (6) were named in the most incidents. Incidents came roughly every 57 days. The busiest month was October 2022, with 2. DataGrail's status page lists 4 components.
DataGrail outage reports
Reports submitted by people using DataGrail, over the last 24 hours.
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Service health - last 24 hours
Live metrics load from Pagerly's DataGrail monitors.
Component status
DataGrail lists 4 components on its official status page.
- Live Data MapChecking
- Intake FormsChecking
- Consent ManagerChecking
- Request ManagerChecking
Uptime statistics
- Last 7 days
- Last 30 days
- Last 90 days
Uptime figures load live from monitor history.
Recent incidents and outages
Incidents published on the provider's own status page, most recent first.
| Incident | Started | State |
|---|---|---|
| We’ve identified an issue causing the Privacy Request Center to load inconsistently and are investigating.Request Manager, Intake Forms | Oct 5, 2026 | Resolved |
| We’ve identified an issue causing the Privacy Request Center to load inconsistently and are investigating.Intake Forms | Sep 29, 2026 | Resolved |
| Platform-wide service disruptionRequest Manager, Live Data Map, Intake Forms | Aug 22, 2026 | Resolved |
| Privacy Request Intake Forms Experiencing Slow Load TimesIntake Forms | Jan 8, 2026 | Resolved |
| Direct Contact Form Submission ErrorRequest Manager | Aug 26, 2025 | Resolved |
| Access to DataGrail via Okta SSO Impacted | Nov 12, 2024 | Resolved |
| Intake Form Submission ErrorsIntake Forms | Aug 12, 2024 | Resolved |
| Trouble logging into DataGrail via Microsoft SSORequest Manager, Live Data Map | Apr 6, 2023 | Resolved |
| Direct Contact Integrations Closing Requests without Completion after 14 Day Due DateRequest Manager | Oct 11, 2022 | Resolved |
| Direct Contact Integrations Not Initiating Email WorkflowRequest Manager | Oct 3, 2022 | Resolved |
| Hybrid Integrations Not Sending Direct Contact Emails to ProcessorsRequest Manager | Aug 31, 2022 | Resolved |
| DataGrail Account Invites resulting in 500 errors for Customers that utilize GoogleSSO or MicrosoftSSORequest Manager | Feb 11, 2022 | Resolved |
| Data Subject Requesters Unable to Verify Email AddressRequest Manager | Feb 10, 2022 | Resolved |
| Network Connectivity IssuesRequest Manager, Live Data Map, Intake Forms | Dec 15, 2021 | Resolved |
| Live Data Map: Multiple Inventory System Reports Not ShowingLive Data Map | Dec 1, 2021 | Resolved |
Source: status.datagrail.io
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Frequently asked questions
Is DataGrail down right now?
The status at the top of this page is checked against DataGrail's official status page every few minutes. If DataGrail has an outage or degraded performance, it shows there along with the affected components.
When was the last DataGrail outage?
The most recent incident DataGrail published was "We’ve identified an issue causing the Privacy Request Center to load inconsistently and are investigating." on Oct 5, 2026, affecting Request Manager, Intake Forms. It was one of 3 in the 90 days to Oct 13, 2026.
Which parts of DataGrail have the most incidents?
Across the last 20 incidents on record, the components named most often were Request Manager (14 incidents), Intake Forms (8 incidents) and Live Data Map (6 incidents).
How do I get notified when DataGrail goes down?
Add DataGrail to a Pagerly monitor dashboard and you get an alert in Slack, Teams or Discord the moment an outage is detected, with optional phone, SMS and email paging for whoever is on call.
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