DataGrail Status
Real-time status, uptime history and incident reports for DataGrail.
Operational
All systems are operational. No ongoing DataGrail outages.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalLive Data Map Operational
Intake Forms Operational
Consent Manager Operational
Request Manager Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-01-08
Privacy Request Intake Forms Experiencing Slow Load Times Resolved
2025-08-26
Direct Contact Form Submission Error Resolved
2024-11-12
Access to DataGrail via Okta SSO Impacted Resolved
2024-08-12
Intake Form Submission Errors Resolved
2023-04-06
Trouble logging into DataGrail via Microsoft SSO Resolved
2022-10-11
Direct Contact Integrations Closing Requests without Completion after 14 Day Due Date Resolved
2022-10-03
Direct Contact Integrations Not Initiating Email Workflow Resolved
2022-08-31
Hybrid Integrations Not Sending Direct Contact Emails to Processors Resolved
2022-02-11
DataGrail Account Invites resulting in 500 errors for Customers that utilize GoogleSSO or MicrosoftSSO Resolved
2022-02-10
Data Subject Requesters Unable to Verify Email Address Resolved
2021-12-15
Network Connectivity Issues Resolved
2021-12-01
Live Data Map: Multiple Inventory System Reports Not Showing Resolved
2021-08-31
Network Connectivity Issues Resolved
2021-08-25
Issue with Direct Contact Deletions (Resolved) Resolved
2021-06-10
Service disruption during routine database upgrade Ongoing
2021-06-01
Privacy Intake Forms Loading Inconsistently Resolved
2021-05-05
Issue Detected with Smart Verification Resolved
2021-05-03
Access Result Files being sent with partial information Resolved
2021-04-09
CAPTCHA Failing to Load On Intake Forms Resolved
2021-03-16
Emails not sending Resolved
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