Status checker
Is CommCare HQ down right now?
Live CommCare HQ status is shown below, checked every few minutes.
Is CommCare HQ down, or is it just you? This page tracks CommCare HQ status against its official status page and shows any CommCare HQ outage as it happens: current incidents, outage history and reports from other users.
Checked continuously from CommCare HQ's official status page.
Monitor 3,000 services and apps →Pagerly monitors CommCare HQ continuously and reports the current state here.
CommCare HQ outage history
- Incidents, 90 days
- 3
- Last incident
- Oct 2, 2026
- Typical gap
- 16 days
- Most affected
- Core Functionality
The last 20 incidents CommCare HQ published ran from May 12, 2025 to Oct 2, 2026, 3 of them in the 90 days to Oct 13, 2026. The most recent was "Degraded performance on CommCare HQ: Outgoing SMS failing due to a Syniverse SMS gateway issue" on Oct 2, 2026. Core Functionality (13), Form Builder (8) and Project Reporting (8) were named in the most incidents. Incidents came roughly every 16 days. The busiest month was May 2025, with 3. CommCare HQ's status page lists 39 components.
CommCare HQ outage reports
Reports submitted by people using CommCare HQ, over the last 24 hours.
Having a problem with CommCare HQ?
Service health - last 24 hours
Live metrics load from Pagerly's CommCare HQ monitors.
Component status
CommCare HQ lists 39 components on its official status page.
- india.commcarehq.orgChecking
- Core FunctionalityChecking
- eu.commcarehq.orgChecking
- Web AppsChecking
- SMS / MessagingChecking
- Form SubmissionsChecking
- Syncs with CommCare HQChecking
- App Release ManagementChecking
- Core FunctionalityChecking
- User ManagementChecking
- Data ExportsChecking
- Bulk Case ImportChecking
Uptime statistics
- Last 7 days
- Last 30 days
- Last 90 days
Uptime figures load live from monitor history.
Recent incidents and outages
Incidents published on the provider's own status page, most recent first.
| Incident | Started | State |
|---|---|---|
| Degraded performance on CommCare HQ: Outgoing SMS failing due to a Syniverse SMS gateway issueSMS / Messaging, SMS / Messaging, SMS / Messaging | Oct 2, 2026 | Resolved |
| Degraded performance on CommCare HQForm Builder, Form Builder, Form Builder, App Release Management, App Release Management, App Release Management, User Management, User Management, User Management, Project Reporting, Project Reporting, Project Reporting, Bulk Case Import, Bulk Case Import, Bulk Case Import, Web Apps, Core Functionality, Web Apps, Web Apps, Core Functionality, Core Functionality | Oct 1, 2026 | Resolved |
| Degraded performance on www.commcarehq.orgForm Builder, App Release Management, Form Submissions, Project Reporting, Core Functionality | Aug 19, 2026 | Resolved |
| Degraded performance on www.commcarehq.org affecting application sync and restoresSyncs with CommCare HQ, Form Submissions, Web Apps, Core Functionality | Jul 13, 2026 | Resolved |
| Degraded performance on www.commcarehq.org affecting mobile sync and restoresSyncs with CommCare HQ, Core Functionality | May 8, 2026 | Resolved |
| CommCare HQ Unexpected DowntimeForm Builder, App Release Management, User Management, Syncs with CommCare HQ, Form Submissions, Data Exports, Project Reporting, SMS / Messaging, Bulk Case Import, CommCare APIs, Web Apps, Core Functionality | Apr 15, 2026 | Resolved |
| Degraded performance affecting case management on www.commcarehq.orgCore Functionality | Feb 24, 2026 | Resolved |
| Degraded Performance on india.commcarehq.orgForm Builder, App Release Management, User Management, Syncs with CommCareHQ, Form Submissions, Data Exports, Project Reporting, SMS / Messaging, Bulk Case Import, CommCare APIs, Web Apps, Core Functionality | Feb 13, 2026 | Resolved |
| CommCare Android Update Prompt When No Update Is AvailableCore Functionality, Core Functionality, Core Functionality | Jan 28, 2026 | Resolved |
| Degraded performance affecting Form BuilderForm Builder, Form Builder | Jan 15, 2026 | Resolved |
| Degraded performance affecting conditional alerts on www.commcarehq.orgSMS / Messaging | Dec 1, 2025 | Resolved |
| Outage on www.commcarehq.orgForm Builder, App Release Management, User Management, Syncs with CommCare HQ, Form Submissions, Data Exports, Project Reporting, SMS / Messaging, Bulk Case Import, CommCare APIs, Web Apps, Core Functionality | Oct 16, 2025 | Resolved |
| Degraded performance affecting case importer on www.commcarehq.orgBulk Case Import, Core Functionality | Sep 19, 2025 | Resolved |
| Web Apps Outage on india.commcarehq.orgWeb Apps | Sep 12, 2025 | Resolved |
| Outage on india.commcarehq.orgForm Builder, App Release Management, User Management, Syncs with CommCareHQ, Form Submissions, Data Exports, Project Reporting, SMS / Messaging, Bulk Case Import, CommCare APIs, Web Apps, Core Functionality | Jul 2, 2025 | Resolved |
Source: status.commcarehq.org
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Frequently asked questions
Is CommCare HQ down right now?
The status at the top of this page is checked against CommCare HQ's official status page every few minutes. If CommCare HQ has an outage or degraded performance, it shows there along with the affected components.
When was the last CommCare HQ outage?
The most recent incident CommCare HQ published was "Degraded performance on CommCare HQ: Outgoing SMS failing due to a Syniverse SMS gateway issue" on Oct 2, 2026, affecting SMS / Messaging, SMS / Messaging, SMS / Messaging. It was one of 3 in the 90 days to Oct 13, 2026.
Which parts of CommCare HQ have the most incidents?
Across the last 20 incidents on record, the components named most often were Core Functionality (13 incidents), Form Builder (8 incidents) and Project Reporting (8 incidents).
How do I get notified when CommCare HQ goes down?
Add CommCare HQ to a Pagerly monitor dashboard and you get an alert in Slack, Teams or Discord the moment an outage is detected, with optional phone, SMS and email paging for whoever is on call.
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